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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,161 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup instructions a little vague, especially unpacking since damage could occur if not handled properly. Had it for two months and happy with it. Had to initialize to factory settings a couple of times to get settings to my liking. Uverse remote not 100 compatible and TV remote not 100 compatible with uverse, Need for two remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, definitely a great buy for any home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent And it's working fine pictures are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Picture Quality and audio were Beyond my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far TV has been great! Wonderful picture & sound.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COLOR AND SOUND. WE ARE VERY HAPPY WITH OUR PURCHASE

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! Love the crystal clear picture!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for the amount paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3d feature is not great. Sometimes I picture looks blurry. Good only for watching hd movies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good picture. Contemporary stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV. It is fairly easy to navigate and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Its a great tv i really liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is nice n slim. I like the quality of the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Built in apps come in very handy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 850C after 2 months of research on 4k tvs. I wanted clear and bright picture , expanded color, and HDR future-proof. After I got this TV home, looked through all picture settings and watched a Blu-ray, I was completely underwhelmed. It was just OK picture. It was never truly eye catching color or crisp, life like images. It was just a dull picture. I reset the settings to calibrations I found online, but still no improvement. After giving the TV 2 full weeks and a variety of tests, I took it back. I was not going to spend that kind of money to be just barely content with the picture. I ended up getting a JS8500 48 inch set and even though it's smaller it knocks the socks off the 850C. Overall,the dull picture is what did it in. Oh, and the local dimming was awful. During the credits of the Blu-ray it was trying to turn off and on the whole screen. Really annoying. Thank you best buy for taking this back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value Super Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has a Great Picture, the Android TV is Great!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an excellent Smart TV with 4K upscaling

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Great picture a little challenging 3D experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but just buy the active Sony 3D glasses!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture Not Sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 4K Tv, the quality or sharpness was not as good as the Samsung 4K curved 55"

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    picture not up to par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony hd tv this product does not look like the picture shown in the showroom,i expected a comparable picture to my plasma tv and am very disappointed. I realize that the 4k hd tv has limitations as far as being capable of showing pictures only when broadcast in hd the picture otherwise is grainy and not sharp.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Goode product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are pleased with the set and would recommend it to others,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the football live mode!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the same image on the display!!!I like the live football mode!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stand, Viewing angle

    Rated 5 out of 5 stars

    Best Bang for your Buck Right Now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new TV as my Pioneer Plasma died (sad day) My max size is 60" due to size constraints. Wanted to keep the price @ $1500 or less. I looked @ many different offering like Samsung's JU8500, JS8000 & JU7090 & the Sony 810C. Didn't bother with Vizio or LG's. I kept going back to the 55" XBR850C every time. After looking @ several reviews online & postings on the AVS forums I decided it was my pick. It's not a perfect panel #but what is# The upside is decent. Being a PV panel the blacks are very solid. The viewing angle isn't so great #PV shortcoming# This doesn't bother me as I watch directly frontal view. Since the recent price drop, it's the best 55" for the money. HDR, PV panel, uniform blacks, no clouding & outstanding build quality. Also some of the preset video settings are very good. I tried countless different combinations online & the best #for me# is the "Cinema Pro" It's simply "spot-on" Some cons are semi-weak stand, gray uniformity isn't the best #very slight DSE# I have a slight issue with my Pioneer AV receiver with the Sony switching over to TV speakers. I need to upgrade anyway to a 4K receiver. The voice controlled remote is ok, I use the standard remote. Tons of apps. Android based & love it! In the end, I'm happy. I'll be keeping this set for 2-3 max & bump-it up to my bedroom. I'm waiting for OLED prices to drop & get their reliability record to cleared up. I wanted to mention that I looked @ the Samsung JS8000 #60"# very hard. If it was on sale like it is as I write this #$1499.98# I think I would have bought it. But it wasn't @ the time & I couldn't justify the extra $500 difference.

    I would recommend this to a friend