Customer Ratings & Reviews
- Model:
- XBR55X850C
- |
- SKU:
- 2698063
Customer reviews
Rating 4.5 out of 5 stars with 2161 reviews
(2,161 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Got a lemon picture lagged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the operating system. I was told a bought a lemon. Picture had lag or was pixelated. Returned and kept my old plasma quick is great unless your watching a 4k movie on 4k TV
No, I would not recommend this to a friendRated 5 out of 5 stars
Great 4k TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was in the market for a 4k TV. Decided to buy this one as it was being replaced by a newer model. Sony has a simple user interface - good for a novice or expert.
I would recommend this to a friendRated 5 out of 5 stars
Great addition to the living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so far the best TV I owned. Excellent picture clarity.. Google store access is little slow but that's acceptable for me.. Overall happy with the purchase..
I would recommend this to a friendRated 2 out of 5 stars
Great Picture but has sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio and video are out of sync. Geek guys cable vision are investigating but no solution yet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello CapeCod! We would like to recommend to try the steps available through the following link to find a solution to the issue you have described with the sound and video not in sync: https://us.en.kb.sony.com/app/answers/detail/a_id/61398/p/61659,95543,95552,95756/c/65,66/kw/audio%20is%20no%20in%20sync If the issue persists, please email us at [email protected] and include your contact information, model, serial number with a description of the issue you are experiencing with this unit. ~ Jeannette
Rated 4 out of 5 stars
Good image quality, but compatiility issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV and sony designs, but I dislike the fact you can't connect your BT headphones because the BT option the TV has is only for the remote and keyboards, not Audio.
I would recommend this to a friendRated 5 out of 5 stars
Perfect TV for Android users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE it. The sound would be the only con for this TV. Other than that, I have not one problem or negative thing to say about this TV.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product from Sony. But not so perfect for gaming and hdr support is very basic.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv. Even though it is last year model but got all features. The processor is strong to support great graphic and streaming. Very easy to use.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At the store this tv looked amazing, I was deciding between this and a Samsung suid, Should hav bought the Samsung
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sony is still the leader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung that I love, but Samsung goes in the bedroom once this Sony beauty comes into the house because Sony deserves to be front and center!
I would recommend this to a friendRated 4 out of 5 stars
Fan-Dam-Tastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV. If you can get 4K content on Netflix or Amazon Instant Video or something it looks fantastic. The smart remote is pretty cool as well.
I would recommend this to a friendRated 5 out of 5 stars
Fathers Day was a hit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband as a Fathers Day gift. It was a nice surprise for a man who works so hard. We love it! Bonus is that it is also 3D!
I would recommend this to a friendRated 5 out of 5 stars
Next generation TV ..Really amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a next gen tv. Android makes my life easy and very intuitive interface and its fast. Screen is just beautiful and its bright
I would recommend this to a friendRated 4 out of 5 stars
Good value for an Android tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a couple of Hicks with Netflix app. But I am sure that will be resolved with upcoming updates. And that is exactly why I bought this Android TV
I would recommend this to a friend- Pros mentioned:Color, Picture qualityCons mentioned:Motion blur
Rated 5 out of 5 stars
Gorgeous TV with a Great UI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly picked this television out due to my Plasma going bad and I had a warranty that covered it. It took 2 weeks to decide and multiple trips to Best Buy to stare at multiple brands, sizes, and resolution TVs. I am beyond happy with this Sony, it has made me love 4K and forget Plasma. Also, when adjusted correctly, the blacks are near Plasma levels, I am impressed. The only issue with the picture is some greys bleed out, but 99% of the world won't see this, I literally stare at the screen for long periods of time looking for imperfections. 4k content is still low but the content I do own or stream looks by far the best on any TV I have ever seen. Sports in 1080 look phenomenal and blur is not present when watching fast pace sports. Gaming is perfect, zero complaints, 100 praises. The Android Smart TV integration is amazing, some do not like it, I love it, I am an Android only household and it fits in nice, all my devices sync up perfect to it, what's not to love. If you are looking at 4k, buy this TV! Also, I have not experienced the 3d features yet, I did not pick the TV for 3d, I don't plan to use it.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent 4K Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are in there for a 4k and don't mind spending extra on 3d go for it as the video quality this TV offers is incomparable for the price
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Motion blur
Rated 5 out of 5 stars
Superb motion and minimal "soap opera" effect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV after being pretty disappointed with a 55" LG UF6800. The LG had lots of features and nice colors, but the motion blur and soap opera effect were just horrific, no matter how the advanced settings were tweaked. Now back to the Sony... I did some fairly exhaustive research before purchasing this TV. I knew I wanted to keep my budget close to $1k, so I knew OLED tvs were out of the equation. I wanted to stick with 55", which is a great size for my smallish living room. In my research, I looked for the 55" 4k TV with the best motion blur and minimal soap opera effect for around a grand. The only options I came up with were a couple Sony models, as well as a couple Samsung TVs. The clerk at Best Buy helped me choose the Sony based on lower price and better motion blur. After bringing the unit home and setting it up, I immediately noticed other features which made this TV stand out from the LG model. First, it includes a smart remote, which makes navigation super easy. Second, it has a really nice black metal frame, which looks more upscale and durable. Third, the android smart TV system is really cool! You can download lots of apps, such as Netflix, Hulu, and even HBO Go. It's like having a Roku 4 built in to the TV! Overall, the picture quality is amazing, and I think you'd have to spend closer to $2k to do much better. As far as drawbacks go, the supplied TV stand is a bit wobbly, so a wall mount or other anchoring system is recommended. The built in speakers don't sound amazing, but that's the case with most TVs, just add a soundbar (I like the Vizio 5.1 system). Lastly, the TV requires software updates now and then, which can take 30 minutes or so to download and install. It can be a little annoying, but its nice to know that new features and apps can be added, so that the TV will hopefully keep up as new technology is rolled out! Long story short, recommended!
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe that 3D tvs don't come with 3D glasses. Not even one pair?! Even more upset that the guy helping with us getting the tv didn't even tell us!
No, I would not recommend this to a friendRated 4 out of 5 stars
great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv but tilts forward about 15 degrees ... it doesn't affect the picture from the side it bothers me it always looks like it's about to tip over
I would recommend this to a friendRated 5 out of 5 stars
Incredibly clear TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to Best Buy just to look at TV's, as hadn't bought one in over 5 yrs. I was so impressed with this product I bought it on the spot.
I would recommend this to a friend









