Customer Ratings & Reviews
- Model:
- XBR55X850C
- SKU:
- 2698063
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.
This summary was generated by AI based on customer reviews.
Great picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4K up upscaling is awesome. 4K movies look great. Easy to set up. Colors look very real. ⏬ 3D glasses not included. I haven't tried 3D mode yet.
I would recommend this to a friendwish i waited for a sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some to most of the features available aren't compatible with my apple devices so I should have done more research before purchasing this smart tv.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great,the service,the staff,the t.v.,soundboard,blue ray player,we both like sony
I would recommend this to a friendBEST TV EVER!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am completely in love with My Sony TV! My family envies me 200% because it the best TV out of my entire family and its in my room!!
I would recommend this to a friendProduct only lasted 2.5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A brand new tv but crashed after only 2.5 months. Now i have to wait for Geek Squad to order a new board. I wouldn't expect this so soon. Hopefully, Best Buy will do the right thing and allow me to exchange this for a new one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi al1970, thank you for taking the time to write a review. We’re sorry to hear about what happened to your TV. We apologize for any disappointment and inconvenience this has caused. We would like to hear more from you. Please contact us at [email protected] and send your product and contact information. We are more than happy to take a look on this matter. Regards, Dave
Sony - 55" Class (54.6" Diag.) - LED - 2160p - Sm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV still use this tv
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a sleek design. Love the extras like Pandora and second screen capability. Was LG user but have now switched to Sony!
I would recommend this to a friendBetter clarity, more vibrant color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a flat screen tv with a tube to a flat panel. So far, so good. There are so many features so I am still learning how to work it.
I would recommend this to a friendlove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV nothing bad to say besides sometime YouTube act funny and run slow but only happen when it's bout to update
I would recommend this to a friendGreat upgrade to LED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is one of the finest in my opinion. Fantatic resolution and Ultra sharp. Best investment I believe on the market.
I would recommend this to a friendBeautiful TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat a Sony. Was planning on getting another Vizio but decided to pay a little more and get something I know will last.
I would recommend this to a friendAwesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! I would definitely recommend it. Games look amazing and Android TV is way better than Google TV used to be.
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart features and the HDR is great. They color is right on point and this tv is great for any living roomouut there
I would recommend this to a friendExcellent Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV met my expectation. It works beautifully. Love it
I would recommend this to a friendLike apperance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First tv lasted 2 weeks before it needed warm up time, replaced, 2nd so far so good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1854, thank you for taking the time to write a review. We're sorry to hear about what happened to your 1st TV. Your feedback is highly appreciated. if you encounter any problem/s, please check out our online support website at esupport.sony.com, where latest news, troubleshooting articles, videos and more can be found out. Regards, Dave
Excellent tv in every way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to complete our high end home theater system. The 4K option is stellar! So far no complaints
I would recommend this to a friendSomethings wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv will turn on on it's own. Will not stay connected to the internet (all my other devices will. not internet problems)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello IMAC, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/58070. -Oscar.
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was very simple to install. We are amazed at the quality of this product. Very happy with this purchase?
I would recommend this to a friendGreat TV, updates too often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, but updates are slow. Netflix goes down pretty often as well, three times in a month it was unwatchable.
I would recommend this to a friendGreat 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony TV , I have the non 4K version and decided to upgrade to the 4K and I have to say I love it !!!
I would recommend this to a friend