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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried two other brands prior to purchasing this Sony. I wanted a 4K and a faster motion rate than my basic Emerson 1080P I got on Black Friday a few years ago. I started with TCL from Walmart and then tried a Vizio from Best Buy. Neither gave me the picture quality I was after with that vibrant color and real life picture appearance. On Black Friday I stumbled across this TV for $200 off and when I saw it against the one I had, it was apparent it was worth the money. I hooked it up that next day and right away I saw what I had been after all along. Great features and I have friends who purchased a Samsung TV on Black Friday and this TV in my opinion has better picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE BEST TV I HAVE EVER OWNED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I read the reviews, I decided to buy this Sony 4K TV. Let me tell you, AMAZING PICTURE!!!! I am glad that I got this TV. I also bought the Sony Sound Bar so sound quality is not an issue. I highly recommend this TV to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice especially if you watch sports...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this after returning a sam***g that was slightly higher priced, The screen of the other tv was gorgeous playing the companies marketing content. The colors and clarity were mesmerizing. Then we took it home and tried to watch sports in HD and there was this awful judder that was unbearable and unwatchable. So after reading reviews we chose this one and it is a gorgeous tv. Sports are great. I love the presets it gives you to make adjustments to the picture and I love the neflix button on the remote. Sound is very good but if you like theater sound you will need a soundbar. I also really like the stand- much sleeker than the boomerang that was attached to the other tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Excellent 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great, great picture, great quality overall wonderful. The only complaint is the TV itself has about a 4 inch back-and-forth give when on the stand. It does lean back slightly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 56 inch flat screen TV great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old TV died after many years of service. We purchased the Sony 56 inch TV as a replacement. The picture is great, the colors are vibrant and deep. It has all the new bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    One year in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year in and so far so good!! Good crisp colors and really nice tuner for my OTA stations!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really like to give this 3.5 stars, but half stars aren't possible. It loses half a star for Sony removing the ability to stream PS3 games directly to it for play. The more serious issue that cost it a full star, is the Sony menu system. As is normal for a Sony menu, there are a lot of annoying screens and layers making things difficult to find. No dedicated sleep timer button on the remote means you have to dig through menus to set a sleep timer. Also, the tv can be sluggish to respond to remote control when using it for android tv features. Even the volume indicator doesn't show up every time you change volume. Sometimes only after I've adjusted sound up or down three or four times. That being said, the picture quality is amazing. The sound is as good as I expect from a TV without a soundbar. The refresh rate is great. Most importantly for me, it is good for gaming on. I also use it as a second monitor for my computer.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Excellent television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture and sound. Great 4K television. The picture as well as the sound compliment each other. The frame is thin, grey color so it's not so noticeable as the black frames.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wanted the newer version...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But when I got this baby home, I wasn't disappointed! This model displays awesomely! I have always liked Sony products, and have bought Sony TV's since the Sony Vega. This TV replaced a 7 or 8 year old 40" Sony 1080p LED, and when I first got that one, some friends came by and asked if it was a 3D TV! It was because they had never seen such clarity in a TV before. Now that I have this 4K HDR beauty, it looks like a portal to another reality when viewing 4K movies! I do know that the newer model I wanted has an even better display, but I can safely say that this model is just as beautiful when set up here in my living room, and I am not missing a thing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had one the best deals with this TV that I could not pass up. This is a really great TV, one of the best ones I have. Great price and great quality. I have always liked Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent 4K video, awful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on a special deal along with a PS4 PRO. I have been very pleased with the quality of the video I am getting. 4K video (and gaming) truly look spectacular, once you get all the settings adjusted properly. You would think that a TV with a gaming mode would optimize all the setttings for gaming in the, oh I don't know, gaming preset? But like I said, the picture and video quality (and HDR) look very very good. Now, the sound is another issue. The speakers in this TV just suck. There is no nice way to say it. They're bad. Luckily I bet most users will just be using this TV as a monitor anyway along with some sort of home theater or surround sound system. Unfortunately, no such luck for me. Mine is sitting above the fireplace in my living room. Now I have to investigate getting some sort of sound bar to place on the mantle. Meh. Would I recommend? Only if you have another source for audio. The picture is great. The sound blows.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great! Beautiful colors and great sound. If I didn't already have a soundbar I wouldn't need one with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy use and setup, and compatible with my PS4. I loved my old Bravia which I've had for almost 10 years and counting, and this one looks to be no exception!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Get what you pay for and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter 4k TV for those looking to break into the new resolution. It includes HDR and natural 4k which really gives my games a shine. It may not have all the bells and whistle a newer smart TV has, like Vizio's, but the quality is far beyond theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend comparing as I did because I have had sony's before an this one is just as good of quality as the old ones. Very light weight and easy to mount on a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is big, is beautiful, you can watch it anywhere in living room and get the same picture quality. I love it, picture is crisp, clean.. Color is amazingly brilliant and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Sony has the best picture and sound,easy to operate, can't say enough good things about Sony, especially at this price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Looks great in our bedroom. Instruction weren't very clear and had to call Sony to get help getting the remote to work. Overall very happy with this tv so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this TV on Black Friday very easy setup from out of the box to up and running five minutes. Combined with a Sony upscaling Blu-ray player movie quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gotta love SONY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stoked to see a PS4 PRO / Sony TV bundle. I was hoping for a Black Friday deal and this was the only bundle available. Although the price was pretty steep, I couldn't be happier with the purchase! The TV itself did a wonderful job of up-scaling the original PS4 graphics compared to what I was getting with my 1080P Vizio. The combo with the PS4 Pro is fantastic. All of my games played beautifully!! I also upgraded my Netflix to Ultra mode so I could test out the 4k capabilities. Simply amazing. Even a 90's show like friends seemed smoother and better in every way. Can't wait to enjoy this TV for years to come.

    I would recommend this to a friend