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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,166 reviews
  • Rated 4 out of 5 stars

    Great picture, Could be easier to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with lots of great on-board apps already installed or readily available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sote with great service.my tv was broken they changed it with. No question ask

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store rep was very informative and helped me understand the different quality tv sets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen with great picture quality. Very user friendly with all the latest perks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are glad to hear this, Chavster. Thank you for your positive feedback and thanks for choosing Sony! -Vincent sony_US

  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buying experience with the end purchase being a great value on a reliable brand--sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV Android apps is a big plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture quality and sound is OK. Big plus no need to buy a google chromecast/Air play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great, as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first flat screen purchase in 6 years, very pleased, everything I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE IT DOESN'T HAVE THE THE VOICE ACTIVATED REMOTE BUT VERY SATISFIED WITH MY PURCHASE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very informativeand helpful..Rep spent extra time explaining product..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv on black Friday on sale and it was the best decision ever i love this tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect for a living room . THe quality when watching movies is awesome .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS WORKING TO MY SATISFACTION. MY ONLY REGRET IS NOT BUYING THE UPGRADE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good price for a 4k tv for gaming and the upscaling.is good when watching dvds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with our 55" Sony tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just couldn't be happier with our new 55 inch Sony TV ! I would recommend it !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jah4,
      We are glad that you are happy with the unit that you purchased.Thank you for choosing Sony.-Jay sony_US

  • Rated 4 out of 5 stars

    Excellent tech service. Pleased with result.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said above, I was completely satisfied with the product and the installation..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent all around 4K with HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need but none of it amazingly. HDR leaves a lot to be desired.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Affordable and good quality. The 4K picture is great with an Xbox one S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It's great that is has Bluetooth audio for wireless headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All delivered right on time and all was good.TV arrived and all was in order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Only set back is the speaker volume. Everything else is fantastic.

    I would recommend this to a friend