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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,166 reviews
  • Rated 4 out of 5 stars

    Great tv for the bed room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the best for the HD technology, I enjoy very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. I love the built in wifi and smart television features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for entire family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, speakers not so great but noting we couldn't fix with a Ht

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The futures are ok but the quality of the image 4k it's not good enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why mine is having a problem with sound. Very good image

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am happy with my Sony nice pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and the view are clear, colors are brilliant, I really like Sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great priced tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good tv. Make sure to get the hdmi cables for it. Enjoy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Sony tv's. I bought this one for my dad and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff were knowledgeable, helped me with what I was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great tv for 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had more problems dealing with a company. Tv lasted 3 months. Bumped into the entertainment center the tv is attached to and somehow that damaged the tv and they will only give us another tv at the highly discounted rate of $500. So basically in a 3 month period they want to make $1300 on us

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonesboy, We are sorry to hear your experience. Please send us an email at socialsupport@am.sony.com including your Event ID, product and contact details. We will review your case. Regards, Vincent sony_US

  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sales help and assistance in deciding what products to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing quality. Meets my expectations. Very east to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to sinc with my internet and has a good picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv seems great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been a day, but I am very satisfied so far with the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Great viewing pleasure. I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has worked well for us as we have dumped any type of cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't complain, great pic for the price. love the smart features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old t.v. broke so I went to best buy. The guy was a big help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features we use are good. Alot of stuff to learn on a smart tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial thoughts were that this was a cool tv... but after only a month I find that the android operating system/menu get very sluggish and actually freezes or locks the tv every now and then. I've researched this issue and have only found the solution to be to restart. Kind of a bummer.

    No, I would not recommend this to a friend