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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,166 reviews
  • Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend this for anyone looking for an great smart tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been one of the best brands and this tv is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k gaming looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation pro definitly looks good on sony 55 inch 4k hdr.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture and that's about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this TV. It replaced another Sony I had for 11 years. It would be nice if I didn't have to constantly reconnect to my wifi and reset things. Funny that none of my other devices have any problem. I don't know about any other smart TVs but this one is a pain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set, but needs better help instructions that are written.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salespeople were good but install rates were way too expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very pleased. Not the best picture in bright light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy a new tv. best place to buy ! very good tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV can't wait for more hdr content to be available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has been a great addition to my man cave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Have not experienced problems yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. My only negative would be no sleep timer..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing Bluetooth doesn't work even when first purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with service and delivery from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this TV since purchasing a few months ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciated help from Best Buy Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has some issues with coming on when I am not there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good deal and best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and wonderful service recommended the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little long to set up and had issues connect with tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again with no hesitation price is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet..still in box..item was a gift to somebody

    I would recommend this to a friend