Customer Ratings & Reviews
- Model:
- XBR-55X700D
- SKU:
- 4804403
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.
This summary was generated by AI based on customer reviews.
Great picture from Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I gave it because I think the input on the back of the tv's are of poor quality mine puked right out of the tv socket and now i can't hook up my dvd player not my surround sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chuy, We're sorry to hear about what happened. We value your feedback and we will surely take note of this for the betterment of our products. You may have it serviced by visiting our eservice website at https://esupport.sony.com/US/p/service.pl
~Ralph
SiriusXM App Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SiriusXM featured App does not work, after purchasing 2 Sony Bravia TVs in less than 3 weeks apart, both do not allow me to sign in with my already subscription service I had prior to my purchase. I have spent endless hours on the phone with Sony remote service, as well as SiriusXM. Poor remote Customer Services and No resolution. Several Apps. (SiriusXM and VEVO) so far do not allowing Customers with subscriptions to login. Why have it to be a featured App.? Sony Remote calls when I at work, with No common sense.
No, I would not recommend this to a friendPretty good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv don't know if it's fully a 4K tv picture is not clear when you are close to tv you can still see fussiness in the picture and the display always says 1080p
I would recommend this to a friendOk 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this not realizing it could not push over 60 Hz, so I bought the LG 55 instead and am very satisfied I did.
No, I would not recommend this to a friendGreat entry level 4K TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony BRAVIA XBR55X700D has been a good TV. It has a lot of built in features, supports HDR, and does a decent job at 4K.
No, I would not recommend this to a friendNot bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased as an open box item which was supposed to be just the same as a brand new one but half the time it doesn't even want to turn on.
No, I would not recommend this to a friendGood tv, Netflix issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv picture and sound are great. I had to buy a Roku though because the built in Netflix app was pixilated at times with content not in 4K
No, I would not recommend this to a friendGeek Squad fails to set up televisions completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I bought this new Sony TV with all the installed items, such as Netflix, etc., the $99 paid to have the Geek Squad set the TV up was a waste of money. All these people did was to set it up to the Cox cable box, and did not set up the Netflix operations or explain fully how to use all these added features of a Smart TV. So, if asked to pay extra for the Geek Squad, do not waste your money!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. Regards, ^Ron
Smart features are weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The apps on the TV are weak compared to Samsung Smart TVs. Beautiful screen. Does not support Bluetooth audio out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi techjunkie, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph
- Cons mentioned:Internet connectivity
Great brand, bad experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have any issue with the images, but the internet disconnect 2-3 times a week, and never could find my wireless, I have to reset the tv and start everything again!!! So I just decide to return it!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sagy, It is unfortunate that the TV had to be returned. You may find this article helpful in resolving the internet connect issues that you may experience in the future: https://us.en.kb.sony.com/app/answers/detail/a_id/75355/. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of problems with it. Volume did notwork all the time. Picture was ok but not like it was in the store
No, I would not recommend this to a friendGet another brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set lasted a measly 2 1/2 years. What a joke.
No, I would not recommend this to a friendPoor quality for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is inferior to even Vizio. I expected a superior picture from Sony. I paid for a superior picture. It is too late to return this so I am going to sell it on Craigslist and buy a LG tv . Sony is way overpriced!! The salesman duped me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GiGi, we regret that the TV failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Love the TV but picture just went out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than Year and picture just quits... sounds fine, can change channels, everything but a freaking image!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, We're sorry to hear that your having picture issues. You may check the links below for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/41851
https://us.en.kb.sony.com/app/answers/detail/a_id/75501
~Ralph
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great for over the Fire Mantle. Down size we added a sound bar because the TV volume was lacking for us.
I would recommend this to a friendI purchased this mess ..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.'A couple years ago I purchased a similar tv/ same size same vendor - it was a Sony Bravia - amazing - so I purchased this Sony similar size etc .. the interface and user experience is worse ... I actually have to unplug it ever couple days to get it to work ... my Sony Bravia I never do that
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Treborstew, We're sorry to hear of the issues you are having. For us to better assist you, please send us an email at [email protected] with your producct details and a brief description of the issue you are experiencing. -Jerome
Nice picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me, everything is good. Except for the fact that you cant browse a site on it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mister, Kindly refer to this link for more information about downloading a web browser:
https://us.en.kb.sony.com/app/answers/detail/a_id/58769
~Ralph
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV failed to display picture. Exchanged for samsung 55 inch that failed also
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok tv not what I expected after seeing it working in the store
No, I would not recommend this to a friendlooks better at farther distances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not look bright enough unless you step back away from it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SantaReviewer,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
>Joffrey