Customer Ratings & Reviews
- Model:
- XBR-55X700D
- SKU:
- 4804403
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.
This summary was generated by AI based on customer reviews.
Mediocre picture, terrible remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this says 4K, but I don't buy it. Nothing looks 4K with that depth and clarity I've seen on cheaper models. VERY disappointed and am returning to Best Buy ASAP.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesinSac, We regret to hear that this unit failed to meet your expectations. We value your feedback and we will surely take note of this for future improvement of our products. Thank you for sharing your review. -Jerome
Quit working after 16 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Things happen. So while it quit working, that gave me a chance to return it. Instead I got a Samsung that was comparably equipped. It was about $100 more, but the sound is much better, smart hub is awesome and the cool styled remote works my cable box without programming it. How do it know? The Sony had poor sound and the software can not match Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Mike, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback.-Vincent
Picture quality not as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting this television home I was disappointed with the quality of the picture. Not near what I expected and I am returning it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, we regret that the TV failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards, ~Erin
Broken Android Apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The constant android app messages ruin the otherwise good experience. Sony refuses to address it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Justin, Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. You may consider to perform clear cache and clear data from Settings under Apps. Regards, ~Erin
Giving a 2 but read carefully
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine. BB bundles sound bar HTXT2.Not compatible!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JMBU, thank you for your message. Control your TV and sound bar with a single remote via HDMI ARC connection. In addition, a connection setup is available in the next link: https://esupport.sony.com/US/p/tutorial-display.pl?tut_id=438&template_id=1. Oscar.
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV keeps going out , turn on and 10 minutes later it goes off
No, I would not recommend this to a friend