Customer Ratings & Reviews
- Model:
- XBR-55X700D
- SKU:
- 4804403
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.
This summary was generated by AI based on customer reviews.
TV just up and died on me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So i bought this TV around April of last year, and up until recently it has worked great! never really pushed the 4K aspect of it, but it did its job. As of yesterday, it died on me, out of nowhere. I've done all the simple fixes i can without tearing the thing apart. Also, the most recent update on this TV made it slower than i could have ever imagined it could be.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BASEAN007, We're sorry to hear that the unit is no longer working. To isolate the issue, you may refer to the link below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/75501/p/61659,95543,96384,96385/c/65,66/kw/power%20
~Ralph
- Pros mentioned:Picture quality
Beware this Behemoth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is huge It seems like it is out of Dino error When compared to similar priced Samsung Heard rumors not true 4K similar to cheaper lg sets etc Also this tv model has issues with wifi dropping Have to turn on internet every time tv is turned on and or off and even when hooked up with Ethernet ! Stay far way, buy Samsung !
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BugZ, Thank you for your input and for bringing this to our attention. This article may be able to help us out resolving WiFi/network issue: https://us.en.kb.sony.com/app/answers/detail/a_id/75355/. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Mediocre picture, terrible remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this says 4K, but I don't buy it. Nothing looks 4K with that depth and clarity I've seen on cheaper models. VERY disappointed and am returning to Best Buy ASAP.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesinSac, We regret to hear that this unit failed to meet your expectations. We value your feedback and we will surely take note of this for future improvement of our products. Thank you for sharing your review. -Jerome
Picture quality not as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting this television home I was disappointed with the quality of the picture. Not near what I expected and I am returning it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, we regret that the TV failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards, ~Erin
Broken Android Apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The constant android app messages ruin the otherwise good experience. Sony refuses to address it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Justin, Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. You may consider to perform clear cache and clear data from Settings under Apps. Regards, ~Erin
Giving a 2 but read carefully
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine. BB bundles sound bar HTXT2.Not compatible!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JMBU, thank you for your message. Control your TV and sound bar with a single remote via HDMI ARC connection. In addition, a connection setup is available in the next link: https://esupport.sony.com/US/p/tutorial-display.pl?tut_id=438&template_id=1. Oscar.