Customer Ratings & Reviews
- Model:
- XBR-55X700D
- |
- SKU:
- 4804403
Customer reviews
Rating 4.7 out of 5 stars with 2168 reviews
(2,168 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv and amazing picture!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to replace a recently purchased Vizio M55 DO that wasn't able to be repaired. Went to the store to just buy another Vizio, but their sales person showed me a wide array of tv options that were well in my price range ($700-$800) and once we got to the Sony section it was game over for all other brands! The Sony TVs were more vibrant and the black areas didn't pixelate like all of the other brands. Very happy with this TV and unlike the Vizio I can stream my Amazon Movies through the tv!!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV, Horrible Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the product after several research. This is my first experience with Sony TV and the picture and sound quality is great. Excellent for watching UHD movies from Netflix and Crackle. However, I had difficulty with the connectivity as it automatically lost Internet signal after about 18 -24 hours. On each occasion, the TV needed to be completely rebooted before the connection was restored. Called Sony Customer Service Unit which should be renamed Customer Suffering Unit. The reps did not show any form of empathy, and on top of it, simply cut off the line after putting me on hold for long. This happened REPEATEDLY hence I concluded its the culture. If you can cope with an extremely lousy CSU, you can seriously consider the product.
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Perfect mid-range TV for 4K beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I purchased this TV was to have a 4K TV with HDR that could utilize my new PS4 Pro and my Xbox One S. I've now played extensively with both and can say it looks great! 4K visuals are amazing and when you pair that with High Dynamic Range for colors it's truly beautiful. You can't go wrong with a Sony device and that means my TV remote works well with the PlayStation as well. Built in Chromecast and a Smart TV to boot with all the necessary video apps like Netflix and Hulu and you've got a must buy!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Very happy with our Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture. Good sound. Did not have to use soundbar as I did with previous Sony. Easy to use. Happy with new television!
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know it's only 60hz but I havnt noticed that at all. I play games on it. Watch movies on it. It's great. Contrast levels are good. Havnt noticed any blooming. No light leaks. All looks good. Some would say this was the Best Buy.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great picture. The only thing I do not like is there is no sleep timesrbutton on remote. You have to go through like 4 steps just to set timer. Other than that one little thing, it's a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steph,
Thank you for sharing this feedback with us, Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this information to the proper department. Thank you for your feedback.-Jay
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Excellent quality for the price of this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and the size of this tv is perfect for my living room. I am impressed by the quality vs the price of this tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to operate and picture quality is much better. The sales person was so helpful and the delivery was very good as well
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Great television for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at different 4K Ultra Smart televisions. Of all off the televisions we looked at, the Sony meet every every specification. From size, picture quality, and price. Couldn't ask for anything more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are glad that it's performance meets your standard. Thank you for choosing Sony.-Jay
- Pros mentioned:Ease of use, Price
Rated 4 out of 5 stars
Good Overall TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my older Sony TV. This TV was priced very competitively and offered all the features we utilize. Syncs with google apps, easy to use and no issues since purchasing.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
very good picture.poor instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery persons were in a rush.wouldn't even help me turn the tv on.great picture after the cable company hooked up the set and explained a few things.good color and resolution is great in 4k or 1080.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV but little worthwhile content
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second choice as the TV I had planned to buy was sold out when I went back to the Best Buy store. Being an android TV, there are functions that I used before related to my P/C and receiver that do not work now. I have plenty of apps that will do these for me. Just a little more learning than I had figured on. Excellent picture, not the best sound....why I am using a new Yamaha receiver to handle the sound. I'm on cable so I'm not getting the best possible picture as cable is 1080p.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Rated 4 out of 5 stars
4K Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture 4K Tv however the internet connect is severely lacking, we purchased an airport express for this TV to make internet access bearable on the TV. Sony really needs to remedy this issue.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for ps4 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for 4k HDR. Paired with the ps4 pro, produces awesome picture on the games that support the enhanced 4k HDR 10 format. The latency is low so you won't have any lag when gaming. With just a few tweaks the picture is also really good for movies and shows. The only complaint I would have is the tv supports voice commands but the remote they give you does not. A feature I probably wouldn't use much anyway, so no big deal for me personally. I also plan on buying another one for my bedroom.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 5 out of 5 stars
Amazing tv and quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv and super clear but the refresh rate is really low so it gets blurry during some fast paced action scenes.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 4 out of 5 stars
Decent for the price, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're shopping for a TV in this price range, you can't do much better. However, for $200-$300 more you can get a far superior picture with true native 120 hz refresh rate. It really is worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheCrandyman,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you for choosing Sony.
>Joffrey
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Good for streaming tv and movies. Easy to cast to from phone or computer. I would buy again
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv on sale and so far are very pleased with it. We have had Sony products in the past so we are familiar with the quality. It's a learning curve setting it up with all the technology. We're from a time of buy it, plug it in and watch TV. Not anymore though, stream this, wi-fi that. I let the husband figure it all out. Only thing is I think we will purchase a sound bar for it. Got to have awesome sound with the awesome picture display. The speakers on it are just okay.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
This TV is a Beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the PS4 Pro Bundle. All these TV upgrades for a better picture won't stop. HDR is the new thing and so I must have it. I was planning on getting the 49in model until this sale went on. Loving it so much. I enjoy the ability to tinker with the color options. A lot of TVs have presets and that's it. This TV has presets and a customizable set. My last 3 sets haven't had anything customizable for the picture. Put a wall mount up just for this TV and am enjoying the view.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
wonderful tv. sony quality picture. android tv .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this tv, full option for connect all my stuffs . android tv amazing, and sony picture quality, and good prices. 4k
I would recommend this to a friend









