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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the setup was a bit lengthy I still gave it a 5 because the 4k picture is amazing...you definitely get your money's worth and it's the same Sony we always trust...I had a vizio and lg 4k tv's both a couple hundred dollars more than this which were obsoleted when compared...would be nice to have better tv speakers but didn't bother me after setting up my surround system.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Complex to use all features and cable box interac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great color , remote a bit tricky to figure out sometime reaction of apps is delayed , , although for the money overall I'm ok with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great priced 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this tv so far but I am also upgrading from a very old flat screen. This one is at lest 4 times better and a fair bit larger for the price I feel like you can't hardly beat it. My only problem was that I do not have internet so the tv could not auto update which would be no problem but the tv is touchy about what usb drives work with it making it a hassle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gotit, Thank you for sharing this feedback with us. You can manually update the software if needed. For further assistance, kindly check the link here and follow the steps to update the software of your TV: https://us.en.kb.sony.com/app/answers/detail/a_id/40952.
      Regards,-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, subpar Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is good, the apps are easy to use and the set-up was easy. The one issue is the sound, it is not what you would expect from this type of TV. If we did not have a soundbar that we purchased with our previous Samsung TV, we would be very disappointed with this purchase. With the soundbar, the sound is great. Also, with our older Samsung TV, the sound was so good that we very rarely turned the soundbar on. Overall, a good TV with great picture and apps, but the sound really requires a soundbar to be acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So far we are loving it. Great picture, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. It has a great picture, and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has great picture. Was a great buy for the quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV excellent picture. The only down fall is that sometimes it will tend to disconnect from internet on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Quality, Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear 4K images when viewing content filmed at this level, including excellent contrast and deep blacks. Internet streaming was easy and setup was as well. The RG6 option to connect a small indoor antenna vs. cable did not pickup local channels as hoped, but it could have been the limited size indoor antenna more than the TV. Would highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features and easy to setup and use. 4K capabilities and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is excellent...stunning picture quality and sound...great price too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sony TV and now I have 2. Great TV, excellent picture, great features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to go in a game room in my basement. I was looking for a good value and I think I got it. The picture is spectacular and the user interface is so easy even my wife can use it. The infrared repeater feature which I did not even know about before purchasing is great. I was able to hide the cable box which also helped with the wife acceptance factor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing value and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is crystal clear, easy set up, pricing is unbelievably good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were looking for a new TV our old 50" LG had stopped working we had for a few years. We had looked online, shopped in stores for a few days and read a ton of reviews on different brands and models. We ended up picking this Sony in the Best Buy store. It turned out to be one of our best purchases and I'm not even a big TV person. The picture is unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Buy this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, easy setup. Would recommend for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RHan, We are glad that you appreciate the picture display and audio of your television. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were aiming for a 50" smart HDR TV but after viewing all of the options in store and spending far too long on it, we bought this one. Picture and sound are fantastic, movies and sport look and sound great. Couldn't be happier with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a main room. Great price and good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. Only thing I do not like is you can't turn the tv on manually. You have to use the remote. The tv has a beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    4k smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Easy to use and setup. Refresh rate and color look amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung 55 inch was stolen recently, and we needed a new TV to replace it. After looking at all of the TVs in several stores and getting confused, the Best Buy sales person recommended Sony, and led us to this TV. We are very happy with this TV. I think the picture quality is great, and Netflix works better on it than on the old Samsung. Very happy with our purchase.

    I would recommend this to a friend