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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,167 reviews
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a smart tv and this one did the job quite nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Can't figure out how to get voice find working yet but that's probably on me. Great picture. Sound is ok for us. If you want large movie sound might want to get a sound bar. Amazing pics for PS3 gaming! Very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had everything I wanted at a good price. Very east to set up even for someone tech challenged. Picture looks great. I wouldn't buy open. I wouldn't buy open box again though. That experience through Best Buy was awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase. I will recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 32" samsung to this TV and all I can say is that it is the perfect buy. It is very clear and crisp and connects to all my devices. Streaming from browser, youtube and netflix works great. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was awesome! We got a packaged deal and it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its a good all rounder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several TV's before i settled on this one, it has every type of output/input i need and numerous of each. For the price it is a fantastic set with vivid colours and rich picture quality. Cannot fault it in any way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews on this Sony 55" UHD 4K television. Well I'm pleased to say it lives up to its description. It was light enough to carry in the house and easy to hook up. The picture looks fantastic. I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    GREAT PICTURE,REMOTE SUCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, Love the tv just don't like the remote!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KRUM, Thank you for your input. If you are having an issue with your Sony remote control, we recommend visiting this link: https://us.en.kb.sony.com/app/answers/detail/a_id/63727. Again, thank you for sharing your experience and for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv good picture and easy set up. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s aweomse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this would probably be the best tv, I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a tv for my daughter for Christmas. I had looked around and Best Buy had the best price for what I wanted to get her. It has a great picture and all the bells and whistles she wanted. I'm very happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sharp picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture, especially when you turn it to "Vivid". It is incredibly light compared to our previous Bravia, which was 100+ pounds. This one is less than 40! One person can pick it up, but not recommended. Not having had a smart TV before, I thought any app I played on Android could be played on a big TV screen....wrong! They have special versions for this, so the choices are limited. That was the biggest disappointment, but it has nothing to do with the TV, just the whole smart TV concept and my different expectations. We don't even use that anyhow. One other pleasant surprise was that our several-year old Leap TV worked great with this TV, whereas our older version (at least 4-6 yrs old) did not pick up the sound. Another fun surprise, for the better.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was recommended by staff. It has been a good purchase. Only downside is the volume is annoying with it being very loud when there is music in a scene and very low for dialog. Must be why they try to sell a soundbar with it. The quality of a movie you watch from one of the installed apps will depend upon your internet quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv- I expected nothing less from Sony. With the right HD setup, the picture is great! Tv sound is low, so highly recommend the surround sound to give the theater quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is clear and sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and sharp from many angles. The setup was a bit tricky trying to understand the pictures. I would prefer words vs pictures for the instructions. Using the online keyboard to type is not user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed this TV. Excellent picture, sound, and features. By switching from DirecTV to Dish Network we upgraded our equipment and service, and with the money we saved by switching......it will pay for this new TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is already my 3rd Sony TV. I never regret buying it because I know this very durable and worth buying. Especially now that this is 4K, it's like the picture is very real. I love it. And this is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the TV for my bedroom. I wasn't expecting all the extra features which allows me to connect my network, PC, IPad, and IPhone Great picture and sound. Especially love the 1 button feature that starts up my Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 2 out of 5 stars

    Image quality but poor user experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Sony to replace our samsung on friends' and best buy sales person recommendation. I was told it was really good and indeed the quality of the image suited me in the store but when we got home and started using it we were quite disappointed. The menus are not intuitive, it doesn't integrate well with cable, keeps loosing internet connection. Image quality is pretty good (about the same as Samsung as far as I can tell) but we are so frustrated with the remote and loss of internet that this does not compensate. Would I buy it again? No, I should have stick to Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VB56, we regret that the Tv failed your expectation. For the issues you have encountered, we recommend checking the troubleshooting steps here:
      https://us.en.kb.sony.com/app/answers/detail/a_id/75355
      https://us.en.kb.sony.com/app/answers/detail/a_id/41812

      Regards,
      ~Erin sony_US