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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed our new TV. We had a flat screen before.. same size, The picture is clearer and the sound is even crisper. Even though we had to get due to a break-in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't go wrong with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Sony flat screen. The first one is 10 years old and still working great, but was ready for the big screen experience. Beautiful color and clarity. Have never had an issue with Sony quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv looks good easy to set up it knows a lot of tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV at the recommendation of our favorite Best Buy salesman. He directed us to this one and we have been very pleased. The picture is very sharp and we have had no problems with it at all. Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful picture, simple interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was very simple to hang on my wall, and set up. Simple home screen and very easy to install apps and personalize. Only complaint would be that sometimes the app switches and screen changes can be sluggish.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv, great picture and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very pleased with this tv. It has a great picture, the colors really pop. It has about all the apps already on it so you don't need a Roku or Amazon Fire Stick. I enjoy watching YouTube content through the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great as is the interface for the on-TV apps. Only somewhat negative is the sound. I just can't get the sound loud enough to isolate voices. I could be spoiled as the new house the TV is in does not have the in-wall 7.1 surround speakers the old house had. We will be purchasing a sound bar to assist our transition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great low price tv with excellent picture and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony makes an excellent tv and the price point for what you are getting is excellent!! after i read all the reviews and went into the store to see the tv's side by side for the same price point or less sony was the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture quality. Vivid colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions were vague, but eventually figured out how to get the tv to function properly. Very good picture quality and the sound is good as well.This is my first Sony and so far I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sony. I was a little hesitant at first. I made a great investment great picture 100's of apps built in. I also love the fact that i didnt have to buy another her firestick. The feature is already built-in

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for 4K TV. Picture quality is excellent. Mine is connected to home theater speakers. Without an external speaker system, it would suffer from same fate that all TVs share: inadequate internal speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv and have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom mostly and I'm glad I chose this model. It gets all of the local channels and the picture quality is excellent as well as the refresh rate being good. I would recommend this tv to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv! I wasn't sure if the 4k would seem much different than my previous 1080p, but it is definitely noticeable during movies and video games. I have no complaints, and would recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Clear pic, vibrant colors Staff was very helpful as we debated this model or the model priced $200 more. We didnt feel the difference warranted the price difference as this TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony never lets you down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. As with anything with Sony it is top notch, picture is great, functionality is simple. The only thing I wish you could do is label the ports so when switching through there would be no guessing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Gorgeous Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K display and so far I'm incredibly satisfied. I was not able to use the quick set up on my phone, but otherwise the built in chromecast works great. It would also be nice if there was more of a user's manual that came with it, rather than needing to look up how to hide/show channels via the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several brands, we chose this Sony model. It fit for several reasons - besides the excellent quality of the picture - the price was good and on sale. and we added the sound bar at its sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The resolution and clarity is outstanding. A little glitchy at times and needs a hard reset like an android phone but maybe it's my it's my internet connection?? The sound is good for not having sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has very good picture quality, but speakers are useless. Make sure to have surround system, as the TV speakers are a waste. Worst sound quality ever! The picture is wonderful though. Crystal clear , and bright, no glare from the sun. I would recommend it to anyone, with the addition of a surround sound system.

    I would recommend this to a friend