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Customer Ratings & Reviews

Your price for this item is $512.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 2168 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,167 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THE BOMB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into BestBuy trying to buy something under $500 But once I laid my eyes on this baby. It was game over& I had to take her home. So glad I made the investment. Great quality a 10++ for sure. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality for this TV! 4k and HDR at a good price! This has an Android interface which can be a challenge for the Apple user, but overall this is a solid performer! I would buy this TV again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4K for $699. Sony has the best color display compared to other brands. If you dont believe me, go to a store and check it out yourself comparing other models with same input. Pros Its a Sony :) I have a PS4 pro and i saw the the smoothest graphics rendering on this sony 4K than on my samsung ju7100 4K. i guess sony tvs have better integration with ps4 :) The colors are more natural than my JU7100, looks more sharp than the saturated colors on the samsung. Cons. The grey uniformity is not so great and the blacks are not so great either unlike some higher end models. But again, its not bad as some of the other sub $600 tvs out in market. Conclusion: yes definitely a great tv if its priced under $700.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first large-sized flat screen tv. I have enjoyed watching the crisp, clean picture and found the prompts very helpful when navigating through the menu.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall great TV and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV with great specs. The only issue is the Internal wifi signal is not as great I hoped it would be. The signal always drops and I am constantly turning on and off the wifi on the TV in order for it to reconnect. We recently upgraded our Netflix account in order to view 4K and the color quality looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv,great picture and sound. I love to watch sports and it feels like I am at the game.also when I watch movies it feels like I am at the movies.The people at Best Buy did a great job for me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace an Insignia brand TV. The picture quality is amazing. I also enjoy the streaming through the smart TV functionality since my satalite tv company can't give me a 4K ultra hd box. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this tv I bought several tvs and returned them but this one looked good both on 4k and 1080 p and sd they all looked good on this tv overall great tv for the price very very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with picture quality of this tv. sound quality is also very good. still i am in the process of exploring its all features. it is a time consuming process which would be completed in due course of time. But so far i am happy with this product. I got it in very good price so it is a good value of money.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade and Sony Bravia didn't disappoint. 4K is A-Ma-Zing except there are times when not watching a 4K show or movie certain patterns/colors dance on the screen in the background which can be annoying. Sound was a little tin-y but was remedied with sound bar. Great value for what you get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessieRN, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This tv is huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv! The picture quality is amazing and we can't get over how large it is. Adam at McKinley was a huge help and gave us a ton of info on this television. We are very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mother because she wanted a larger display. I've played around with it a little and found it nice that it has built in apps including Netflix, Amazon Prime, and a few misc things that the family uses. The design of the tv is pretty nice because the stand is minimalist and elegant looking, and the frame/border is relatively thin. Another note is that this tv supports HDR which is a plus. On rtings, this tv has a rating of 7.4 and a conclusion of "Good TV for mixed usage." I'd say for the price, this is a decent TV and that description is spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE THIS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of the best TV's for the price, it does randomly from time to time black out for a couple of seconds but for what it's worth it wasn't enough to deter me from giving it a 5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very lucid image!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv acquired at a discount on Black Friday. It's an android tv but I use apple devices. I hope they expand to apple compatibility via future updates. At the moment I stream with chrome cast and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for the sole purpose of being a gaming TV in my office in November 2016. I have a PS4 Pro, XBOX ONE X, and Nintendo Switch all connected to this TV. The picture is amazing and the colors are vibrant. I originally purchased the 700 series 55" 4K, but promptly brought it back when I could barely tell a difference in my games from my 7 year old 42" Vizio 1080P TV. I exchanged the 700 series for the 850 series with the X1 chip and TRILUMINOS display. I wanted an HDR TV because of the PS4 Pro upgraded graphics. I almost don't like playing games on other TVs as they look choppy compared to the Sony 850 55" 4K w/ HDR. 1 year and 2 months later it is still working flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged a 55" Samsung 4K for the Sony. The Sony has much better picture quality and side-viewing range, but the Samsung had considerably better sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimF, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already hs one before. Now I bought the newest version. I really enjoy watching the soccer matches with this new TV. Images are extremely vivid. Once again, I am very satisfied with a Sony product.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Well worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV quality is so perfect, I got way more than I had expected with this purchase. The style of the TV is so sleek and nice and the quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get a chance to watch a full length 4K movie yet ( I will watch some this holidays) So far the existing HD channels and movies are looking very good and specially natural pictures look fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv it's super light and easy to use . Setup was so easy and love that it's connected to google so I can download apps and get on my YouTube .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tatidoll, We're glad to hear that you're satisfied with your new Sony TV. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US