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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,166 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and being an entry level 4k tv delivers a better picture image and quality that other brands on the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv , absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy one tv and bought the Sony! The salesperson was so knowledgeable and friendly I had done research on Sony but was out of my price range, I told the salesperson what I was looking for and my budget and he showed me the Sony 55 flat screen turned out it was in my price range and bigger than the one I originally went in to get! I'm totally satisfied with my purchase and grateful to the salesperson that helped me out! 5 star purchase 5 star customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to get a Samsung. After looking at both, I decided on the sony because the picture quality was so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Yet to freeze due to the smart tv part. Other tv ive had would freeze when trying to use the smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this on a sweet deal with a ps4 pro. not high end but for the price I couldn't complain not one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my replacement tv for the one that was crapping out on me. The Sony model is better quality and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this television as a Christmas present for ourselves and absolutely love it! The picture clarity is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV's are best in picture quality,sharpness. This is my 2nd Sony tv and I am really satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is very clear. Easy to watch netflix and other app tv on. Looking forward watching football this fall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very easy to setup and use. We have this as our bedroom Tab and it's perfect. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv does everything you could ever want. I have had no problems with it at all and the picture is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is beyond clear. I use it to watch Hulu and nextflix. Love that it's a smart tv. Way clearer than my Sony LED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this television on Black Friday and I love it. Netflix works great with my wifi and the picture looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Sony, a 32", was purchased at our local Best Buy in 2009. It is still working and is going to a family member. This 55" is phenomenal. We've had it for a month and are still marveling at the picture. The sound is not bad, either. Can't comment on the Android features because we have Amazon Fire Tv and use that exclusively. This new set is big and unwieldy to set up-takes two people. I used the Geek Squad and am very impressed with their professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it, spectacular colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it because the colors are bright, the sound very clear and it looks spectacular in my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, set took a bit longer than expected, but once it was done I've had no problems and love the pic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tv's are truly the best , this tv is awesome and I have nothing bad to say at all. The picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEAUTIFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV perfect fit for the wall it was mounted on. I love all of the smart tv functions and beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony quality! Fabulous 4K UHD picture! EZ setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bright incredibly detailed picture. Love watching movies on this 55 inch Ultra HD set. EZ to connect and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic high-def TV. Beautiful crisp clean picture the 4K is fantastic, the HDR is perfect not overpowering.

    I would recommend this to a friend