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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,166 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the tv at a very good price ,easy to set up. I would highly recommend this tv to evryone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson very knowledgeable about product.i am very happy with the picture quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality picture and clear sound. We have been enjoying this tv for 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have a smaller sony bravia television, so i knew the the sony 55 inch sony bravia was a good set.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The TV is worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my first 4k tv. I love it. The options and features runs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable clear picture. Excellent sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is life-like and three dimensional. Sound is excellent. No need for additional sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. The first movie I watched was "Jungle Book" and I'd swear I was IN the jungle.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good angle of view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good value on sale. The viewing angle seems to be wider than some of the others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade to a bigger screen for a second TV. I am very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigJohn,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for setting up this set are not the best. But once we got there it is a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in the house. Excellent clarity , good sound and it can stream anything from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Great picture! So bright and clear! It's like looking through a window at times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not What I Had Hoped For....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 55" 4k TV I bought has had issues since I set it up. First, the setup programs and options are quite difficult to navigate and understand. These new TV's are essentially computers with lots of software that must be loaded and/or optimized. It was not clear which programs I needed or how to best set them up (even after reading the instructions and program description). I still cannot get the TV to run the channel guide for my local cable service. The worst problem I have had, and still have, is that the sound cuts out for several seconds after the TV has been on for 15-20 minutes. This happens several times, then stops, the starts up again and occurs on all channels (but not when using DVD's or Blu-ray discs). I have tried all of the online fixes that people recommend, but no success (change settings on the TV, new HDMI cables, etc). I will contacting Best Buy this week to get the problem fixed. Thus, I cannot give this TV a high rating. The picture quality is very good on regular channels (I don't have HD programming, so I know it can be much, much better) and excellent with Blu-ray movies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has great color, refresh rate is good for game playing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV, absolutely no complaints. It really feels like we are watching everything in 3d!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Most bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for a great price. Didn't want to spend over $1000 and this meet my goal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K tv for the price!!! The smart functions are easy to use and the picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound combined with the fact that this is a smart TV makes it worth the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture good price! Always bought Sony for the last 12 years and they all still work great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the picture quality. I only had it for a week and I plan to buy another one just like it.

    I would recommend this to a friend