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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,166 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony makes excellent TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is excellent as usual with Sony TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv picture. Sound is so so.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't greatest. Needs a God sound bar. Otherwise great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great resolution and colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U almost feel how the characters pop out of the screen, really cool!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Teleision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first 4K purchase. Nice picture is a definite improvement from 1080

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, picture is great. I was thinking about soundbar, however, for regular watching and football mode, sounds great for now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and it has all the latest apps and features! Netflix , Hulu , VUDU , etc. easy set up! Excellent picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all items did as advertised. and are operating as well as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, good to know that the TV meets your expectation. We appreciate you taking the time to write us your feedback and thank you for choosing SONY! ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really good tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the tv a lot! The UI for all the extra features is a little strange but the picture is great so no real complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price. My friend was looking for tv to buy and I recommended him and he is very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 3 HDMI ports, and this one had 4. So many other cheaper TV's had only 2. Be sure to check that. I wanted 4k and HDR in a name brand TV - hoping it would last longer than 5 years - that's how long my top-rated 55" LG lasted. Set up was easy. Resolution is good, but it all depends on what signal you get if you will see a difference in picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so much!!! Links up to don't surround sound flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and I love it ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, the image and size is perfect, the sound of the tv amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs: big, bright, sounds great, sharp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Great quality at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and I just love the way the tv works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and very easy to set up. Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, excellent picture and sound, great Sony quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. However, I've only had this TV about a month and I've already had two issues with it. Once, I turned on the TV and there was no audio. Another time, the TV just wouldn't turn on at all, even after pressing the physical on/off button. Both times, the fix was easy -- just unplugging and replugging. However, I'm a little concerned these problems would only get worse as this TV is only one month old.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vtgirl819, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. If issue still continues to occur, you may refer to the link below to reset the unit to factory settings:
      https://us.en.kb.sony.com/app/answers/detail/a_id/60594
      ~Ralph sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great color. Works well with sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. Same quality product Sony is know for.

    I would recommend this to a friend