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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,166 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv with great speakers. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great for the price. Android is is good but establishing network connection on boot up is stupid slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy Setup and easy to hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to set up and hang. Sound is very good for a TV! I use it with and without surround system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever bought. Picture is really crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about it ! size, picture it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome. The picture is clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony television, easy to set up, and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful 70th Birthday Gift for Dad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv for my father-in-law for his 70th birthday! He loves it. We had Best Buy install it and they were prompt and called with delivery updates as instructed. They were able to mount the tv on the wall and hide all the wires. Wonderful customer service and a great tv. So far so good with the picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and light. Packs a lot of punch for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great product. The picture looks awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we purchased was great. The tv is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this set. It was super easy to set up with DIRECTV. Picture is great. First Smart TV which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and very good price. I'm very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great picture. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and all, great that is 4K and smart tv, but screen mirrong only worked once and Bluetooth never worked

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good definition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, and really easy to setup to Internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase a new 4K TV for my man cave. This was going to be the first 4K I've purchased. I currently owned 2 LG TVs and one Sony ranging from 40 to 60 inches. I watch action movies and sports and occasionally play video games so the refresher rating was imported to me. This Sony tv was exactly what I was looking for. It is what I was looking for. I could be any happier so far. The price was good considering the features it has for a 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this set is so good. It's lifelike.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blacks. Great speakers for a slim television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture & clarity. Love the nuilt in apps.

    I would recommend this to a friend