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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,166 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really nice while watching live Direct Tv and playing xbox. Sound Not So Much but will live with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture. Happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually looking for a smaller television, but the price was right. Very happy with the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and great sound good size..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is fabulous, picture is so clear easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture and a great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of features, I have had really good experience with sony tv's that it is the only brand I will buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, You just chose the best brand of TV! We appreciate your positive feedback about this product. Thank you for trusting Sony! -Vincent sony_US

  • Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was very easy to get out of the box and packed well as to not damage the screen. The stand was super easy too and very sturdy! The picture is amazing! All the colors! Wow!! Also, this is our first smart television and I would recommend this because it's very self explanatory. Buy it, it's a great tv!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 4K TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more of a Samsung guy but this TV wasn't too bad! Clear picture and fast controls and connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Enjoy this a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV. I like it very much. Pictures are clear and sound is very pleasing to the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It's a sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy. Could have gotten something a little better for the price but I'm paying for the name...really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I decided to buy a new TV, I dont know which one, or what kind, because there are son many in the store, but I picked a sony brand because I know the quality of the brand. Thank god for this TV, have a great resolution, is very nice, right functions, I recomended this product if you want to buy a great TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality picture Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is pretty good. Good screen quality. Its a little thick in my opinion, if a slim TV is important, then this may not be the one. In my opinion, a little thickness adds to a more solid build which can be very important when dealing with these flimsy screens these days which are crack-prone. It has a good compliment of HDMI ports and has a few USB as well, which everyone wants. I was able to mount mine on the wall without much trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great picture and sound but is missing some of the functions of higher priced tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Stepped up to 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture without looking fake like some HDTVs. Remote is awkward to use hence the four stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with purchase so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good for price. I would recommend this product for spare room but not main living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Britt, We appreciate the time you have taken to share your feedback with us. Thank you for your recommendation.-Jay sony_US

  • Rated 5 out of 5 stars

    Love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience purchasing this tv at Best Buy! Went in looking for Samsung based on product vs pricing. A lifetime Sony fan, the BB employee found the perfect tv to fit my needs, in my budget. Extremely happy with this purchase. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Locked up on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to pull the power supply to get the tv to reset and work properly once. But picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Sometimes have problems turning tv on after it's been off a while. But overall good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. The only problem is there are not enough connections for all our video inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Color and picture are very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice...very nice...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand set up instructions. Great picture. Great remote control. Great new technology.

    I would recommend this to a friend