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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,166 reviews
  • Rated 5 out of 5 stars

    Sony Bravia has always been the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, between mirroring mode, apps to download on the TV and a digital reciever, I don't even need to pay for cable to watch all the shows now. Saving more than $100 a month by getting rid of cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 55" Sony. I purchased this Sony as my bedroom tv replacement after falling in love with my Sony 65" in my family room. I am building a man cave and thinking about a Sony 85". Need I say more?

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    No problems so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 3 stars because dislike the position of the speakers on the bottom of the TV. I really have to turn the volume up to hear on my wall mounted TV. It seems like a quality TV other than that. I got it on a big markdown, so I'll keep it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedAL, We appreciate the time you have taken to share your feedback with us. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department.Thank you.-Jay sony_US

  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this television I will always purchase 4K! I will never go back... and the apps it comes with is a huge bonus. 55" is a great size. Larger than I realized, once I brought it home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my tv large 4k tv. The 4k resolution with hdr was stunning the only thing I noticed with it was the frame rate wasn't what I had expected but for the normal person you probably wouldn't notice it. I'm a huge console gamer and with that in mind I ended up returning it for a 65" Sony Bravia 850d

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great visual quality, okay sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prons: good visual quality as expected from Sony. Cons: sound quality could have been clear and louder. Direct YouTube button on Remote would be better. Cannot turn tv screen without Turning the whole stand. Mechanism to rotate screen of tv would be plus. Default voice control remote would be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being a Geeky type, and Not having the Geek Squad do the install, it took me a while to get it all hooked up. I think the instruction book was a bit wanting and this is why i didn't give it 5 stars. but once set up, I was really Pleased! I am Happy with purchase and would recommend it to others..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been watching a DLP for 11 years so you can imagine how much more my TV experience has become with this model. Unbelievable as to how much you can get today for a fraction of what I paid in 2006.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mid-range 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony XBR-55` X700d model is pretty awesome. I chose it over the other black friday doorbusters because the clarity of the picture in 4k was superior. It upscales 1080p pretty well. I have fios, so my signal is pretty clean on most channels. I love the android tv built in. I use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when my old model died. Very happy with television and surprised by the amount of internet apps available. Very quick to load and switch between applications. Use the YouTube App the most.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the set, but it does have a couple of flaws. I was replacing an 8 year old Samsung 1080 p 120Hz and in some ways that TV still has a nicer picture than this 4K. It suffers from motion blur and some dark scenes look pixelated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we have limited WiFi access, we are very happy with the quality of the picture. We had the geek squad come and install and explain everything. This has truly been a quality purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a brand that is phenomenal - the quality, design of the tv, cost and picture are a cut above the rest. One of the best brands around - thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for its price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a great value for the money. I am thoroughly satisfied with the picture quality, both HD and 4K. Also, the Smart capabilities are very easy to use and fun to connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nezz, Good to know that you are happy with your purchase! Thank you for choosing SONY. ~Ralph sony_US

  • Rated 5 out of 5 stars

    great sharp and clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have always bought Samsung TV's because they seemed to have the best picture but the Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV looked better and was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Smartv and the Geek squad guys who came and set it up were professional and personable!! The experience with Best Buy was great, Im satisfied with the product and rhe service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these TVs and I absolutely love them. The three of them linked to my Netflix and YouTube accounts and I can roam around the house and pick from where I left - it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 55" TV with a good picture and ended up with a Sony 55" 4K. There was no comparing the picture to another 55" TV, it was by far the best picture for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this television! It has a very clear picture and it is easy to use. It has so many different features and it was easy to figure out. Even our children have it all figured out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting the table mount was hard to figure out the correct way. Other than that set up went real easy. Had a problem with setting up the internet to the TV and still have not figure it out

    I would recommend this to a friend
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