Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,166 reviews
  • Rated 5 out of 5 stars

    A+++++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv as a replacement to the LG that was on its last leg. By far the best and easiest setup of all the tv's purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV as all SONY TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great - remote control is very fast - time of response is impressive, OS is also very fast. TV picture is great for YouTube and Amazon services, but usual for regular TV channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi siarheiWe're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    A great Sony product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had Sony televisions. This 55" has a beautiful picture and is fine without a sound bar. We may get one eventually but for what we watch, it is just fine without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my tv for about 3 months now. I'm very happy with the size and resolution of my 4K. Previous TV was also a Sony and I was happy with that one as well just needed an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this TV mainly for 4k gaming and after looking online for reviews. This TV beat the LG 4K TV and I got this TV bundled with the new PS4 PRO all for $900, so yeah I'm happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Great quality picture, great price. The only thing I didn't like was that I specifically asked for a smart tv that could browse the Internet without being connected to a computer or tablet. I just wanted an Internet browser as an app and Sony doesn't have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony is one of the best TV,s on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our third Sony we have purchased with the first one 15 years ago which we still have. we have had NO trouble with any one of them. I would recommend Sony very highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k at a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try a different 4K TV after purchasing a Samsung 4K last year. It's picture has a more dynamic resolution and combined with a 4K/HDR receiver it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair..Samsung UN55KS9000 & UBD-K8500 B/R

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Samsung UN55KS9000 TV & UBD-K8500 B/R work well together; great pictures! Best Buy employees bent over backwards to put together this purchase after having made an exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace an older Samsung TV and am extremely happy with this purchase. I am not a techy person and am using this for viewing TV and not for streaming or the like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new smart tv. Also purchased a soundbar and blueray player and had Geek Squad install everything. I am looking forward to enjoying my setup for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this TV about 6 weeks and picture qualty is great also like the 55" size above my fireplace. Price was not bad either...so far very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that I listened to Connor (sales rep) and purchased this tv! The setup was quick and easy.... the picture is AWESOME!!!!!!! Thank you Connor! Great advice!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for any room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this exact TV in my living room & found an open box of it for a friend! It's 4K HDR HDTV with Android Play Store so you can download whichever apps you desire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a don't before, I hooked it up to my receiver and I didn't have to program anything. It programmed the remote to work with everything, was a very nice change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super clear picture. Easy set-up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at the store was excellent. Delivery folk were great. Extremely happy with the TV. Picture is wonderful, functions easy to understand. Cost on sale was reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try the next model up...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the android tv... thought this could have a better picture though. I ended up going for the 850 model and love it. But i will say seems Google kinda spys on me. TV constantly turns on my external speakers which i tells me its coming on to upload info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 55" has 4K resolution so the picture is high quality. It also has integrated WIFI and 4 HDMI inputs so you can hook up your computer or other devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase i have ever made electronics-wise. Its picture is clear and crisp and it is the most used electronic device i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only what I didn't like is that I can't control it by microphone, my control no have it and the truth makes me a good investment of money for include something of simple

    I would recommend this to a friend