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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,166 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for another tv that was not available anymore. The sales person showed us this one, and it looked even better than the one we had come in for! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the TV so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought the TV for our new house in St. Louis County. We have not completely moved out of our current home in Oklahoma, so have only used the TV a couple of times.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ron1950, this sounds like you’re having fun using your Bravia TV. Thank you for choosing Sony! Dave sony_US

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up paying a little more to get this TV after talking with the Best Buy representative. and I'm glad I did. Excellent viewing for sports games, Netflix and Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great TV. Sony never disappoints! Easy to set up, HDR is worth getting and I will continue to choose Sony b/c of the quality and longevity I've always had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tikkiblazze,
      We are glad that you appreciate the quality of your television.Thank you for the positive feedback.-Jay sony_US

  • Rated 5 out of 5 stars

    Great TV, Not too big, Not too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a 32" tube TV. All I can say is WOW! This thing is amazing. Had been looking for a while but finally chose this. Perfect size, amazing quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic TV Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV for the price. The HDR capability and the ability to upgrade lower than 4K pictures makes the picture so sharp. The only downfall is the user interface. It has a little bit of a delay and it's not as user friendly as LG or Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy helping me at best buy said that this is not "true 4k" but it seems fine to me. The specs check out and with HDR I am not sure why it wouldn't be native 4k.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is overall good, just missing a few features; the TV is not compatible with some apps, like Direct TV now and Youtube TV. Also, it has voice search capabilities, but the remote that comes with the TV does not have the microphone integrated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture nice to have Android running on it. The only down side is since the last two updates the TV has been having issues. Network connections and random reboots. It would not differ me from choosing this TV again if I had too. So far enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture very clear and bright, easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of box, easy to install and mount a sound bar to. Picture very sharp and bright. Remote very easy to use. Overall, this was a good purchase. No problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to watch sports. It has a decent picture and refresh rate. However, had to buy a Roku Premiere+ to stream. If you have Spectrum/Time Warner I recommend you buy a Samsung TV as it is able run the Spectrum App. Sony cannot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old flat Sony tv for 8 years without any problems. I wanted Sony again, did not look at the other brands. Excellent technology advance after 8 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is connected through DISH. Enjoying the picture quality and especially when programs are broadcast in UHD - can't wait for more content in this format.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as we thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV with the 4k and Sling built in as an APP. We unplugged from Comcast and were told this would be enough for us to get most of the same channels we were able to get. The picture on the TV is not nearly as good as it was in the store. Sling doesn't work half the time, and when it does, and we are watching sports the picture is HORRIBLE. We had the Geek Squad come in Saturday to help and all they told us was to try getting yet another Roku box (4k) and see if that helps. So another $100.00 to the Geek Squad and another $140.00 to get another Roku, and that still might not resolve our issues. Nothing was resolved. All we can do now is get another box and see if that helps

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. It has everything I need. Love the apps especially my Netflix and Hulu being so handy. Great volume control and nice simple remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed this product online, went to two different stores and both of the salespeople also recommended this product. I am very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect size for a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the size and since it was a sony I bought. it. Dont have any complaints at this time. I thought the picture would have been great since it supposed to be hd. I guess I just expected too much. Needs improvement on the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far satisfied with my purchase! Excellent choice it was! Only thing not figured out so far is why apps dont offer same things they do on our phones?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the built in feature of android SONG updates this TV fast at least every two months it’s like getting a new tv lol get the voice remote that’s the only thing I regret overall This tv does not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, first one had a HDMI port issue, Best Buy replaced immediately and the TV has been awesome ever since. Great for gaming, streaming movies etc.

    I would recommend this to a friend