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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,166 reviews
  • Rated 5 out of 5 stars

    It was what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv. it is a little complicated to match it with Directv cable. I havent found how to go to "my list" from the tv remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was one of the best purchases I've made. Have it mounted in bedroom which is a perfect size. Sound isn't great but nothing a sound bar can't fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv for the money. Had a little trouble with WiFi connection as it disconnected once but called and got it fixed easy and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and the Geek crew that came to install it were superb. This is my second purchase of a big screen TV from them. They are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv by Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning visuals; I really didn't think TVs could still be improved. I will need to become versed in Smart TV technology. This is my third Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For tv...you can't beat Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of studying before buying my 55-inch Sony. I've been very pleased with its operation and the picture quality. Set up was quick and simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv right before Christmas as a housewarming gift to myself. I love the clear picture display and the connectivity to the internet. I like having HULU and Amazon Prime right there on my tv instead of watching on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 55" Sony TV, Love my Sony Headphones, Microwave is much better than the one I had. New Whirlpool washer & dryer is better than we expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Sony product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, Sony has not let me down yet. From Televisions, radio/alarm/docking station, sound bar and surround sound systems. I love Sony products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a great sale. We enjoy this purchase daily and the capabilities are endless. It updates itself with new features periodically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k shows are beautiful, 4k gaming is amazing, and ability to download the firestick sold me. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy a Sony 55" 1080. But the salesman pointed out that the 4k was on sale and only $200 more, I couldn't pass it up. Great picture, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on what to look for in a smart Tv and this model had everything that I need and more. This was a very good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good color and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Sony video products. With a little adjustment, the color has better balance than most monitors in this size and price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Love this Sony 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is amazing! Picture is fanatastic, superb clarity! One great feature also is how many HDMI ports it has compared to other brands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV 4K is absolutely awesome! Crystal clear picture and absolutely no hesitation With the 240 screen refresh rate, it's a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with a PS4 Pro for my daughter. She is very please with the quality of the picture. The unit is light and easy to move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture; perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Best Buy were so helpful in helping me select the best HD TV and mount for my needs. Customer service department is also excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful picture, I loved the look, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a high tech person. I tried for three hours to get this TV up and running. I was able to speak to a representative from the help line. She was extremely knowledgeable and patient. I was told to do various different things to set it up, but it would not connect to cable company no matter what I did. I was offered to have the Geek Squad come out and set it up. I declined, due to it would cost an additional $200.00. I am sure this is a good TV, but I recommend knowledge of how to set it up or the willingness to pay someone to set it up. I went back to the TV I was using, and am just fine without the high tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store and the employees answered all of my questions and helped me decide what I really needed for my living style.

    I would recommend this to a friend