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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,166 reviews
  • Rated 4 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but I've only had this TV a couple of months! This is my first Sony TV after three failed attempts with Samsung; fingers and toes crossed it lasts longer and/or requires a repair within my 5 year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Sony TV picture and sound are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value we have purchased it during the thanksgiving holiday picture and sound are very nice the setup process was seamless no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, excellent clarity and quality. Easy setup. I think the base is a little odd as I have it standing upright, but it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this tv for probably close to a month now and have had no problems. It's easy to set up and the picture is clear and amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV at this price gives more than you can expect. Bright, good contrast and natural blacks. Simple design that fits in any style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOWEVER. WHEN YOU CALL THE COMPANY ABOUT GETTING AND INSTRUCTION MANUEL THE TECH TOLD ME THAT THEY DON'T HAVE ONE. MAKES NO SENCE TO ME.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for earbuds. So easy to pair and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods sound better than any earphones I have had. They were very easy to pair and listen too. Great product from Apple again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All positive comments regarding this TV- only thing I don't like is the Guide is hard to read- font is too small. Love this TV though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only weakness is inability to function with the sound bar (Also new Sony product) in terms of turning on/off with Direct TV system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and light to move upstairs. Was worried about connecting with other equipment but it turned out to be very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony TV. The last one was very slow (bad software). This one has an android operating system. Much more responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first smart television. This item fit the space perfectly and provides a wide array of functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always pleased when I purchase a Sony product, and I find the employees at Best Buy to be knowledgeable about all brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture,easy to setup. Price was very good, and the sales associate was very helpful. Very happy with purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The capability of the smart functions and the quality of the picture are both excellent. I am a new Sony fan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting our TV to the wall. I love that there are know cards hang from the wall. Excellent Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Set and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your associate was very informative, your installers do a great job and the wall bracket make it possible to watch in three rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a plasma TV with this one and were afraid of the glare. This TV has less glare in our sunny room than our old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had 2 other smart tvs and this one by far is my favorite.. the picture and color is awesome.. definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. I bought an open box and it is amazing. I am now looking for smaller sizes for the rest of the house!

    I would recommend this to a friend