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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,166 reviews
  • Rated 5 out of 5 stars

    A Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my daughter. Quite an improvement over a 720p 32".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv it has a clear and nice screen, not heavy and easy to learn how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the OLED standard, Sony makes a very nice t.v., and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has wifi connection and Bluetooth with an amazing screen and Sony last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 55" 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had this TV about 3 weeks, the setup was simple and the picture is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great choice for someone who doesn't want to spend too much but just enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television looks good but sometimes could be brighter but settings should fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this TV. Sony always has great value for their products and this Smart TV is Google friendly, Netflix ready, and all the apps you love in one place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fernando, We are glad that you appreciate the qualities of your television. Sony will continue to improve day by day to satisfied the customers. Thank you for your feedback.-Jay sony_US

  • Rated 5 out of 5 stars

    Great TV for watching sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tv for anyone wanting a 4K tv. It has great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Had the previous model for 2 years now updated. Will always recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far..great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do love it. A few things we need to learn. Plus need to link it to our wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with my TV and the watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the 2 items I bought, very please with the customer service we received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! It has a great picture! Great price! You can never go wrong with Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and resolution. 4K really makes huge difference as well as HDR. Great TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV met all our needs. Has performed well. Good price for the the performance provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAzing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It's a bit much at first but I am so glad we went with this choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is amazing and the smart tv really cut down on the number of devices we needed to have hooked up to the tv. A little pricy but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Salesman was very helpful and practical. Easy set up. Buy with confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the size it is a top of the line tv. I enjoy using the smart tv features

    I would recommend this to a friend