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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,166 reviews
  • Rated 5 out of 5 stars

    Awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new television that he enjoys watching all his sports on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture, Lots of Features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 4K. Amazing to watch but has had had issues with the hdmi ports not working. A reset fixes the issue though. Built in speakers are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome TV and with the current sale is definitely worth it with the hdr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bEAUTIFUL PICTURE. EASY TO SET UP. NO PROBLEMS SO FAR. NICE SOUND FOR TV SPEAKERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, A great deal for the price and the picture is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend for everyone. It's great TV with all the bells and whistles !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best TV we owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture clarity, the sound and the perfect size for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and crisp edges. Very good TV to watch movies or play games on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smart TV love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop. The staff were great and knowledgeable about there product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV for master bedroom. Can be mounted to wall or has a slick looking stand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV, but not to bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like the TV, but just couldn't, so returned for a Samsung. Even on the brightest setting, it wasn't that bright at all. Video games looked good and played fine on it, no lag in game mode, just couldn't get the picture to how I wanted it. I like the 4 hdmi ports, most now only have 3. Sound wasn't that great also. I'm happy with the Samsung I exchanged it for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Tv is high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv a lot. The salesman said it was able to connect to Bluetooth headphones which I found to be not accurate. Still a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on this television is unbelievable, I absolutely love my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. I've had for over a year and I'm still happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when delivering my TV and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed / wanted a larger tv for my living room. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my older 1080P. I honestly don't see a huge difference but it could be because fios isn't sending UHD signal yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love quality and ease of use. Great clarity in pictures and ease of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a few quirks with android TV OS but that is normal in the computer world. Really easy to setup streams, iPhone or android mirroring is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to be 4k ready. Eventually bought a 4k ultra blu ray player, looks great.

    I would recommend this to a friend