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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and 4K capabilities of this 55" TV, with many praising the color accuracy and value for the price. However, some customers expressed dissatisfaction with the remote control's design and reported occasional issues with internet connectivity and volume levels. The refresh rate also received mixed feedback, with some users finding it adequate while others desired a higher rate. A few minor concerns were also raised regarding the TV stand's design and stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,166 reviews
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shopping for the Sony 49" 4K but, this was on special for the same price. I'm very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product was exactly as described on site!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Hand,, but definetly worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV second hand (returned) it was short the hardware packet/manual but worth what I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options that it has made sense for the price..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I love the ultra Hd. It did not come with an instruction book so I am upset about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics for movies and games are awesome!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is incredible quality and a great size. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv just wish they could put a button on it and disable all the smart stuff and have it just be a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 55 inch 4k with dynamic range is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for 4K beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several tv I decided on this one. It was a cheaper model that comes with high dynamic range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout of this refrigerator! Everything is easy to access and easily configured to ones own liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All new TVs should have better sound without soundbar. Miss the older Sony with speakers on front of TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mimi, thank you for sharing your feedback about the TV. This will be a big help in improving the quality of our products. Rest assured that this reaches a relevant team. Regards, ~Erin sony_US

  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this TV replaced because of some darks spots on the first one. Other than that it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like it if the picture where better, but still nice. Maybe it's just Comcast that has a bad picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great set for gaming. But that's about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this set. For money I was like wow. But once I had setup my PS4 Pro it was fine. But! Then came the night time to watch Netflix and the disappointment started. In dark rooms blacks looked grey and blotchy! The problem is no local dimming. Neither does the 800E. So I ended up getting the 900E, worth every penny of my investment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv to get. Graphics on movies and gaming is perfect. No lag and never to dark on dark areas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's nice to hear, S1k3h4wj11! We are happy that you seem satisfied with your new Sony TV. Thanks for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get past the graphics, I like 4k. Especially for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although issues with set up date, management resolved issue and am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I needed to upgrade, but once I got it home and saw the quality...big difference!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product For Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at other products to purchase, but I was able to save $200.00 for this Sony television.

    I would recommend this to a friend