Customer Ratings & Reviews
- Model:
- XBR55A8H
- SKU:
- 6401199
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, OLED display, easy setup, color, and price of the 55" Class A8H Series OLED 4K UHD Smart Android TV. They appreciate the exceptional color, clarity, and sound, as well as the competitive price. While some customers have experienced minor issues with the remote control, HDMI 2.1, operating system, gaming, and Wi-Fi connectivity, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
More Great Stuff!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and price value that Best Buy offers is Outstanding. Shipping to our home or a close by store makes the purchases even easier! Thanks for the excellent communication and fantastic Customer service from all your staff! D
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fore, We are glad that you are happy with your new Sony TV, as well as with your local dealer. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We value your input and appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Black out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but will black out at times. That’s a concern as there is no explanation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michael, We are glad that you like the picture quality of your new Sony TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. To isolate the issue, please try to perform a power reset by following the guide here: https://www.sony.com/electronics/support/articles/00114591. Make sure your TV runs the latest firmware.
If you are still having the same issue, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Great TV, price and service!!! What's not to like?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. Easy installation. Best Buy customer service was great. I first bought the 65 inch model but it was too big for my space. So I had an easy exchange for the 55 Inch model. Quick and easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. Good to hear that you easily set up this TV and you appreciate the reasonable price and overall performance of your new A8H OLED 4K TV. The TV is powered by the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, A little hard to set up. Great picture. I thought the sound would be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denny, Thank you for purchasing and choosing our Sony A8H OLED TV! We're glad to hear you like the picture quality. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. To ensure you're getting the best sound quality from your TV, I suggest you configure various settings related to the TV’s sound such as sound quality and sound mode according to your preference. Please refer to this link for more information: https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_02.html
Regards,
-Sam
Sony TV - Needs a bit of help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.why not a channel wand with a back lite display? It is difficult to operate the wand in the dark, When you spend over $1800 for a TV one would expect a better user interface. Also, the Sony device does not accept the local App to not use the Disney interface, This made connecting the device somewhat of chore as the TV box from Comcast was not really helpful in setting it up.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed, We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Sony Bravia OLED 55”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is the way to go for a beautiful picture. Sony nailed it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gigi, We are glad that you like the picture quality of your new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! Vincent
Our retirement and Christmas gift to reach other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a different brand and kept it a week and I really didn't like it. I exchanged it for this one and immediately fell in love with it. I highly recommend this TV over any other on the store. I'm so happy!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello overstreet477, We are thrilled that you are so happy with your new Sony OLED TV. We always strive to deliver the best picture and sound quality with our TVs. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We also hope you will notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. You chose the best brand. Thank you for trusting Sony! Vincent
Sony 55’’ class A8H 4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 4K images! I only regret not getting a bigger size of this tv. The display setting can also be adjusted to your own liking such as turning up the brightness or turning it down for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thatboyvince, Awesome! We're very happy to hear you live the 4K images, and the overall picture quality of your new Sony TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
Great TV, horrible retailer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is awesome, will never buy from Best Buy again. Their bait and switch tactics for price matching is a joke. I will stick with Crutchfield from now on. You lost some major future business Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonybaker, We are glad that you like your new Sony Bravia TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We are sorry to hear about your experience with the local dealer. Thank you for choosing Sony! -Vincent
Very happy with Sony Bravia TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my Sony Bravia TV. I've had it for almost 2 years now and it has worked perfectly with great picture clarity and great functionality.
I would recommend this to a friendBuy it!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wayching tv anywhere except for on this one really sucks. Ive had it for about 6 months now and no problems at all!! Smart and fast! Let Best Buy mount it for you because it was not easy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charity, we're glad to hear that you are enjoying your A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing SONY. ~Earl
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time dealing with Best Buy from a home shopping perspective. I was not only satisfied with the delivery service but the product itself was great and the picture is beautiful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLEDTechnology, We are glad that you like the picture quality of your new Sony OLED TV. We always strive to deliver the best picture and sound quality with our TVs. The A8H also features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! -Vincent
very Sharp television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding television. It has great clarity and sharpness. Everything looks better on this television. The television has been easy to use and so far has delivered great performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RHA212, We are thrilled to hear that you like the picture quality of your new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We also hope you will notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for your purchase. Vincent
Most under rated tv of the year.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe this tv doesn’t get more mention than LG. Motion was better, build felt stronger, color was equal, brightness was equal. I don’t game much and ps5 looked amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, wow! Thank you so much for sharing your fantastic experience with our A8H! We are extremely pleased to hear you are happy and satisfied with the outstanding picture quality, build, and amazing features of our A8H! The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended.
Thank you so much for purchasing our A8H and for choosing Sony!
- Romeo
Sony OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best tv's around. Although it doesn't have some of the advance features of LG it doesn't have any the bugs with those. Customization is easy and android based OS is easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zanwind, Thank you for the 5-star rating! We are glad to hear that you are happy with the TV's android operating system and ease of use. The A8H is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! -Carl
Purchased a great TV and loved the service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The retail salesperson was great and the Geek Squad installation guys were tremendous.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvwatcher, Thank you for purchasing our Sony A8H OLED TV! We're very glad to hear that the TV was set up perfectly. Should you need assistance with your TV in the future, we can offer assistance by visiting our Sony Support website and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Thanks for choosing Sony! Enjoy! -Sam
55" beauty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd OLED TV from Sony. The 1st one showed some pixel defects (LG issue) after 3 yrs. This Android version is 3 times faster. No complaints after 3 weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TomTucson,
Awesome! We appreciate the 5-star rating. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended.Thank you for choosing Sony!
Regards,
David
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who performed the installation did a fine professional job. They were quite helpful with both information and suggestions. I am very pleased with their work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerome, We are happy that you are very pleased with your new Sony TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. It's nice to hear that you were assisted well by our local dealer. Thank you for your purchase. Vincent
Great overall experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale person was very clear in explanations, not rushing and the geek team was great, took care of all the connections and respectful of our home which was greatly appreciated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Drji, We are thrilled that you had a great experience with your purchase. We always strive to deliver the best picture and sound quality with our TVs. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Sony can’t be beat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony to replace an LG that went bad within the warranty period. I’ve always had great experiences with Sony and am thrilled with this replacement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraG,
We appreciate the 5-star rating and we are glad that you are happy with your purchase. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended.
Thank you for choosing Sony!
David