Customer Ratings & Reviews
- Model:
- XBR55A8H
- |
- SKU:
- 6401199
Customer reviews
Rating 4.8 out of 5 stars with 1044 reviews
(1,044 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, OLED display, easy setup, color, and price of the 55" Class A8H Series OLED 4K UHD Smart Android TV. They appreciate the exceptional color, clarity, and sound, as well as the competitive price. While some customers have experienced minor issues with the remote control, HDMI 2.1, operating system, gaming, and Wi-Fi connectivity, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy with BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service in a time where no one cares about customer service. The tv is high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tvreview, We are glad that you like the quality of your new Sony Bravia OLED TV. We always strive to deliver the best picture and sound quality with our TVs. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. It's nice to hear that you were assisted well by our local dealer. Thank you for your purchase. Vincent
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love it! Sometime the screen is a little to dark but other than that it’s a great tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kate, We're glad to hear that you love this A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Sony smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest tv I have ever seen! The search engine and amount of apps it has alone is worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chopper,
You made the right choice! The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever had so far and my first OLED I would recommend this TV to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Empire, fabulous! We are extremely pleased to hear you are satisfied with the superb quality of your new A8H. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster, unique to Sony BRAVIA OLED TVs, uses 2-way communication between the TV panel and the processor to optimize brightness and color hues to create ultimate realism when viewing your favorite content.
Thank you so much for recommending our A8H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Beautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning visual quality and very deep blacks. Built in screen sound bar simplified installation. Best TV yet!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VickyB, We are thrilled to hear that you like the picture quality of your new Sony Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast and color enhancement. Thank you for trusting Sony! -Vincent
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TV purchace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great however after 1 week of mild usage the picture went blank and would not turn of, had an error code of 4 red flashes . Returned for refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dennymikk,
We're sorry to hear about the picture issue with this TV. Let's isolate and resolve this issue by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-55a8h/articles/00153674
The brand new TV has a one year manufacturer's limited warranty. If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A8H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I've only had the set for a few weeks it has performed flawlessly. Met all expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milvet, We are glad to hear that. We always strive to deliver the best picture and sound quality with our TVs. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Thank you for your purchase. Vincent
- Cons mentioned:Burn-in
Rated 2 out of 5 stars
Great TV, Except...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It turns on by itself. Sony can't explain it or provide any assistance besides a standardized troubleshooting sequence which fixes absolutely nothing. This wouldn't be as big of an issue if the tv didn't have burn in issues. So what happens if I am away for a week or two and the tv turns on and an image burns into the screen. Look elsewhere until Sony fixes the problem. My 18 month old x950 also does the same thing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jcs1015,
Thank you for choosing and purchasing Sony A8H Bravia OLED Ultra HD TV.
We regret to hear that your Bravia TV turns on by itself. This is usually not the case with our premium TVs. If you haven't tried resetting the TV to factory settings, we suggest visiting this link and follow to steps to perform a factory reset: https://www.sony.com/electronics/support/articles/00159487. Check its firmware and make sure it has the latest software. Perform a software update it outdated to further isolate the issue: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a8h/downloads.
Should you need further assistance, you can email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was expecting from this TV. A little pricey but so far happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mello, We are glad that you are happy with your Bravia TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for your purchase. Vincent
Rated 5 out of 5 stars
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV- extremely happy with the purchase. Looks great in our new built in cabinetry
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyreview, We are thrilled to hear that you are extremely happy with your purchase. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Buy it now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it last October on sale for $1299. Best TV we’ve ever owned. Buy it now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisandRhi, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality and overall performance of your A8H 4K OLED TV. We are also thrilled to know you feel this is the best TV that you've owned. The TV is powered by the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for sharing such an awesome feedback and offering a fantastic rating on the product! -Jess
Rated 5 out of 5 stars
Sony TV Oled 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, me and my wife are really enjoying it. Works great for streaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB,
Great! We're glad that you are enjoying the streaming capability of the A8H TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Just one little thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has anything and everything you could want from a Sony including OLED technology from LG except, HDMI 2.1 for video. The model below does offer and isn't even OLED technology. Don't get it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Picky, Thank you for the positive rating! We are thrilled to hear that you are enjoying your A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
I’m glad I purchase this Tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy to say I now have a great Tv to watch.I also had the best deal when I purchase the Tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sunny, We are glad you found the best TV. We always strive to deliver the best picture quality with our TVs. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast and color enhancement. Thank you for your purchase. -Vincent
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has been my tv of choice for years and my new oled with hdr is by far the best on the market !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doghouse, That's awesome! We're thrilled to hear that you feel the A8H is the best TV in the market! The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for sharing your feedback! -Sam
Rated 5 out of 5 stars
55" OLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture. Just got it today! This is our second Sony Bravia, no repairs ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grear, Sony products are built to last! We are glad that you like the picture quality of your new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We also hope you will notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Your continued support means so much to us. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
GREAT SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and well done..great product, timely and professional installation techs...YAY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SUPER, We are also happy that you noticed the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. i enjoy watching Netflix, Hulu and other apps from here
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Floyd, Great! We're really glad you're having an enjoyable watching experience with your A8H Sony OLED 4K TV! Glad to know you like the excellent picture quality and huge range of apps from Google Play Store that make your life more fun and entertaining. The TV is powered by the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you so much for sharing this awesome feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the nicest tv's ive had in a long time.... even tho i took it back to the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suwwop,
We appreciate your 5-star review of the TV. The A8H is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. We hope you consider Sony in your future purchase.
~Ralph
Rated 5 out of 5 stars
This Tv is of very high quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture and sound. Sony products never disappoint. Am very happy with this Tv so far.
I would recommend this to a friend















