Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 10187698
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Wishing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could exchange this tv for a Sony OLED. I wish I would have bought a Sony OLED .
I would recommend this to a friendSony 55
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but there was just a little mix up at the store.
I would recommend this to a friendNot the Sony I knew.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is blurry even after tweaking the settings. Sony sound bar connects but the sound is terrible and no sound from the subwoofer. I will be returning this TV. Sony has gone cheap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .HI Michael,
We apologize that your experience with the BRAVIA 2 TV and your sound bar has been frustrating and below the quality you expect from Sony. For the blurry picture, please try a quick power cycle of the TV by unplugging it for two minutes and plugging it back in, and then ensure your Picture Mode is set to Standard and check the Sharpness and Digital Noise Reduction settings within the Picture menu. For your sound bar and subwoofer, which rely on a stable wireless connection, try fully resetting both devices by unplugging them for two minutes and then reconnecting them, or manually link the subwoofer to the sound bar through the sound bar's settings menu (often found under Wireless Speaker Settings), as wireless interference is the most common cause of no subwoofer sound.
Thanks for choosing Sony.
Best regards, Eliab
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv has great picture and sound I would recommend it to friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmack283,
We are honored to hear that you are so impressed with the picture and sound quality of your new BRAVIA 2 II. There is no higher compliment than a recommendation to friends, and we are thrilled that the immersive performance of this TV has inspired you to share your experience with others.
We truly appreciate you being part of the Sony family and helping us spread the word.
Regards,
Dominick
Best expierience!! Love the tv!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great!!!! The whole process from ordering ...to the installation with the geek squad was the absolute best!! Ben and Dan were great!!!!. The whole experience was the best!!! I will always use Best Buy!!!!!
I would recommend this to a friendGood TV but hard to navigate without a booklet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is great and I like Sony, but to tell the truth, I am not that 'computer savvy'and having difficulty navigating the way to use it. Not Sony's "fault," as many manufacturers figure their users are savvy enough using WWW they have no problem. It would help if there was a way to "walk thru" using the TV to get the most out of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyK!
Thanks so much for sharing your feedback with us. It is truly wonderful to know that you’re a fan of Sony and that you're liking your new K-55S20M2 TV.
At the same time, we really appreciate your honesty about the learning curve.
To help you get comfortable with your TV, we recommend keeping this link handy. It includes the manual and more information that you can refer to whenever you need a little extra help: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-55s20m2/manuals
Thanks for choosing Sony and sharing your thoughts!
Best regards,
Estefany
55 inch TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV this was a great choice. The sales associate at the Fullerton Ca location was very helpful. The installation tech was great installed under 30 mins and great attitude.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChantelleA,
It’s a true pleasure to hear that you are so happy with your choice of the BRAVIA 2 II!
The heart of this incredible visual experience is the 4K Processor X1, which we’ve engineered to bring everything you watch to life. By using advanced algorithms to cut noise and boost detail, the processor ensures that even standard HD content is upscaled to near-4K resolution with lifelike color and contrast. Knowing that this dedicated processing power is delivering the "excellent" quality you expected is wonderful to hear.
Thank you for trusting Sony to be the centerpiece of your home entertainment!
Regards,
Dominick
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for the price, couldn’t recommend it enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user207637!
Thank you so much for the recommendation! We are delighted to hear that you are finding so much value in your K-55S20M2.
Thanks for selecting Sony!
Best regards,
Estefany
Sony still shines above competition and Best Buy d
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with selection recommendation and sales person knowledge. Product performs to my satisfaction.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, SonyBestBuydelivers!
We are so pleased to hear that you are Very satisfied with your experience, especially the selection recommendation and the sales person's knowledge—that is a huge compliment to our retail partners!
It is great to know that the K-55S20M2 television is performing exactly to your satisfaction.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Its a Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the highest quality always. Thanks Sony. One issue must be the Stand, which might be so Dangerous at the time of Earthquake. Consumer would need how to clean up TV Liquid on the floor in Crashing. It would be very important.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, YutakaY.
We are honored to hear you consider Sony the highest quality. It's rewarding to know you trust our products.
We also understand your concerns regarding the stand and the potential safety issues during an earthquake. The safety of our customers is our top priority, and we design our products to be as secure as possible. We apologize for any worry this has caused. For increased stability, we always recommend securing your TV to a TV stand or wall mount to prevent it from tipping or falling. You can find detailed instructions for safe setup in the TV's user manual.
Regarding your question about how to clean up the TV's liquid, we want to provide you with the most accurate and safe information. We recommend you contact our product support team directly as they can provide specific guidance for your TV model and ensure you handle the situation safely.
Thank you again for your valuable feedback and for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
Well Done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality lived up to advertising. Would recommend this to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerrelB,
It is most rewarding to hear that your new television has delivered on our promises and that you would recommend it to others!
The BRAVIA 2 II is engineered to bring a premium cinematic feel into any room, utilizing our advanced processing to ensure that every frame is packed with natural color and sharp detail. We take great care in our craftsmanship to ensure that the quality you see in our galleries is exactly what you experience in your own home. Knowing that the picture and build have made such a positive impression on you is fantastic.
Thank you for choosing Sony!
Best regards,
Dominick