Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 6623762
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup ease
Great Service and Product Recommendation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Picture quality and clarity is amazing. Perfect for my 20x20 family room. Staff support during purhcase was professional. Sales staff were knowledgeable and did not try to oversell me. Definitely a fan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCamper,
It makes us really happy to hear that the Sony BRAVIA 2 II was easy to set up and delivers amazing picture quality and clarity, perfectly suited for your 20x20 family room. Thank you for sharing your positive experience and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Breathtaking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Experience breathtaking clarity and vibrant colors with the all-new Sony 55" Class BRAVIA 2 II LED 4K UHD Smart Google TV. This television is designed to bring your entertainment to life, offering a truly immersive viewing experience. The 4K Ultra HD resolution provides over 8 million pixels, delivering incredible depth and detail. Combined with Sony’s advanced picture processing, the BRAVIA 2 II optimizes every frame for superior clarity and a wider spectrum of colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GordonT,
We are pleased to hear that you are enjoying the breathtaking clarity and vibrant colors of your new BRAVIA 2! It is wonderful to know that the 4K resolution and picture processing are providing you with such an immersive and detailed viewing experience. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Setup ease, Size
Awesome TV!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Screen size, 55 inch, is perfect for my bedroom. Easy to set up, you can’t go wrong with this brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoniCS,
Thank you for your review of the BRAVIA 2 II TV! It brings us great satisfaction to hear that the 55-inch size is perfect for your bedroom and that the setup was easy.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Best TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made, I had a very old Sony Bravia that lasted me years, I had to buy another newer model can’t wait to own this very great quality tv for years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroA,
We feel privileged to know that you have decided to continue your journey with us by upgrading to the newest BRAVIA 2 II. It is wonderful to hear that your previous model served you so reliably for such a long time, and we are confident that this new generation will provide that same high-quality performance for many more years to come. There is no greater compliment than a returning customer, and we are thrilled to be the brand that remains at the center of your living room.
Thank you for your continued loyalty and for trusting Sony once again.
Regards,
Dominick
- Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bedroom TV died and I found this TV. The reviews were good and the size was what we were looking for. Great picture and the TV speakers are decent. If you want a great TV on a budget this is the TV for you!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Martman!
We are so pleased to hear that your search for a new bedroom TV led you to the K-55S20M2 and that it was the perfect size for what you needed.
It's truly rewarding to know you are impressed with the Great picture quality and find the integrated TV speakers to be decent. We specifically designed this model to deliver an exceptional viewing experience and quality sound at a great value, so your feedback is a wonderful validation of that effort.
Thank you for your strong recommendation and for trusting Sony to be the centerpiece of your bedroom entertainment!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony - 55" Class BRAVIA 2 II LED 4K UHD Smart Goog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m amazed at the picture quality on our new Sony 55” tv. The sound quality is excellent even without our sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rakuwoman,
It is most rewarding to hear that you are amazed by the picture quality of your new 55" BRAVIA 2 II! We are also thrilled that you find the sound quality excellent, even without the sound bar. Thank you for the five-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv picture quality is absolutely stunning, will recommend to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB,
We're excited to hear that you're enjoying the stunning picture quality of your new Sony - BRAVIA 2 II! Your enthusiasm is the highest compliment we can receive! Thank you for choosing Sony and for sharing your great experience.
Regards,
Dominick
Amazing TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased to replace a 40" Sony LCD TV. We swapped out some furniture in our bedroom and wanted a larger TV, and this 55" 4K Sony TV was a perfect fit. I mounted it high on the wall so now we can lie in bed and feel like we're at a movie theater. Sony TVs will always be my first choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ravens12,
We're so glad to hear that your new 55 BRAVIA 2 TV was the perfect upgrade for your bedroom and that you're enjoying a movie theater experience. We truly appreciate your loyalty and positive feedback.
Thanks for choosing Sony.
Best regards,
Eliab
Great Bravia 2 TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality it looks very good and bright , however i wish i would hage gotten a QLED or OLED instead of just LED becuas you can see the backlight glare but overall its still really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucas,
We are glad you are enjoying the impressive brightness and picture quality of your BRAVIA 2! To help minimize backlight glare, you might try adjusting the "Brightness" and "Gamma" settings or positioning the TV away from direct light sources to further enhance your viewing experience. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality, Setup ease
HONEST REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PRETTY EASY TO SET UP. HAVE ALL YOUR APP'S INFO READY LOGIN ,PASSWORD ETC... READY, PICTURE IT EXCELLENT. THE 4K IF WHAT YOUR WATCHING IS IN 4K TAKES SOME GETTING USE TO. WIFE COULDN'T WATCH THIS WAY. LUCKY YOU CAN SHUT IT OFF. PLAY WITH THE SETTING FAR A COUPLE OF DAYS ETC... TILL U GET THE PICTURE QUILITY YOUR LOOKING FOR. OH, HEADS UP, YOU CAN NOT HAVE SPEAKERS ON AND HEADPHONE O AT SAME TIME.NO MATTER WHAT IS ADVERTIZED. CALLED TECH SUPPORT AND THEY HAD TO GO TO ENGINERING TO FIND OUT THE INFO. IS WRONG. BUT THEY INFORMED ME THAT WITH AN ADAPTER THAT PLUGS INTO THE FIBER OPTIC PORT ON TV YOU CAN MAKE IT WORK. PURSHASED A CHEAP ONE TO SEE IF WORKED ,OK. PURSHASED A MORE EXPENCIVE ONE & WORKED MUCH BETTER. SPEND THE MONEY.YOUR EARS WILL THANK U.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ernie,
Thank you for choosing Sony!
We're honored to hear that you found the K55S20M2 TV setup straightforward and the picture quality excellent. Your detailed observations about adjusting the 4K settings and your wife's preference highlight the importance of customization for the best viewing experience. We also appreciate you sharing the helpful tip about the speaker and headphone setup, along with your experience with tech support and the adapter solution. Your thorough feedback not only assists fellow users but also helps us enhance our products and support services.
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup ease
Best Black Friday Purchase ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice tv! Bought one for my mom during black Friday sale and accidentally got one slightly too big because I didn’t understand the sizing but she’s OBSESSED with the tv! Always on it and even got a new table for it. Looks super clear, runs smoothly, and was easy to set up! Would definitely get this tv again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Samantha!
We are absolutely thrilled to hear that your mom is OBSESSED with her new K55S20M2 television! It sounds like that "accidental" sizing choice turned out to be a wonderful surprise, and we love hearing that the picture is so clear and smooth that she even got a new table to show it off.
Knowing that the setup was easy and that she’s enjoying it every day truly makes our day. Thank you for choosing Sony for such a special gift and for sharing this heartwarming story with us!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture out of the box. I have a 65 " Sony in the living room but wanted something a little bigger but with the same operating system. Didn't think going from 50"t0 55" would much different but it was. The Samsung it replaced is a good tv, I just don't like the operating system. Also the Sony is overall the better picture and sound. Can't go wrong at this price. I do miss the RCA inputs because I use some vintage equipment. It does have 4 HDMI inputs and 2 USB. Easy access to the inputs which I like because I can easily move my wireless Logitech game controllers back and forth. If you can afford to step to the 120 fps. do it but 60 fps. works good on this size screen. Again: Bang for your buck = SONY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gman34145
It is most rewarding to hear that your new BRAVIA 2 II has provided such a fantastic "bang for your buck" and that the upgrade in size made a noticeable difference! We are thrilled that you find the picture and sound quality superior and that the user-friendly operating system makes navigating your content so much easier. It is also great to know that the convenient placement of the four HDMI inputs and two USB ports is working well for your gaming setup and accessories.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Picture quality, Size
Sony Bravia 55"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. It has great picture quality. We have to turn up the volume a bit more than our other tv but the sound is good. It's just different. We can use the Sony remote and the cable remote. It looks so much bigger than our old tv but is only 5 inches larger.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your great review, Otterbox!
We are delighted to hear that you love your K-55S20M2 television and that you are enjoying the great picture quality!
We understand that adjusting to the volume level compared to a previous TV can take a little time, but we're glad to hear the sound quality is still good. It's also fantastic that you can use both the Sony remote and your cable remote for control, highlighting the seamless integration we strive for. Finally, we love that the stunning design makes the 5-inch size increase feel so much more impactful!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Great Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony Bravia in 2009 and have been completely satisfied for 16 years. Recently I noticed the picture was not as bright as before. After much consideration, I decided it was time to upgrade. I went to Best Buy and saw this 55” Bravia that would fit perfectly in my space and it was on sale! I have had the tv for about 3 weeks now and love it. Picture quality is great and sound is clear. I’m 75 now and looking forward to this Sony lasting 16 years or more! Oh, by the way, I gave the old tv to a worker at my apartment complex and he is using it and enjoying it!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CathyO,
What an inspiring and wonderful story!
We are absolutely thrilled to hear about your incredible 16-year run with your previous display—that is the very definition of quality and durability that we strive for. We are delighted that you chose to remain a part of the Sony family for your upgrade!
It brings us immense joy to know that the new 55-inch BRAVIA 2 II is a perfect fit for your space and that you are enjoying the superb visual clarity and clean audio. We sincerely hope this television provides you with many more years of enjoyment, and it is lovely to hear that your old model is still bringing happiness to someone else! Thank you for sharing such a perfect review.
We really appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality, Setup ease
Sony 55 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my Sony TV picture quality is awesome. Setting up. The TV was very simple. That was a great relief. I also purchased the Sony sound bar also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickG,
Thanks for the review! We appreciate you choosing Sony for your home setup.
We are thrilled to hear that getting your TV ready to go was such a smooth process for you. It’s awesome that you're loving the picture and adding a soundbar was a great move to complete the experience!
The K-55S20M2 is built with our 4K HDR Processor X1, which helps make everything you watch feel sharp and lifelike. It also features Motionflow™ XR technology to keep fast-moving action smooth and clear.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Only Sony televisions from now on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Sony TV purchase. We bought our original Sony TV about 10 years ago and it still works great! About 5 years ago we bought a larger Roku TV for the great room and moved the original Sony TV to the bedroom. The Roku lasted about 4 years before it quit. We bought this new Sony TV to replace it. The picture and sound quality are wonderful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user863994!
It is awesome to hear that your original TV is still going strong after a decade!
We are really happy to hear that your new K-55S20M2 TV is already making a great impression with its picture and sound. We know you have plenty of options out there, so it means a lot that you returned to the Sony family for your main living space.
Thanks for choosing Sony once again!
Warm regards,
Estefany
- Pros mentioned:Picture quality, Setup ease
Great Quality At a Great Price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy Sony TVs from Best Buy and they never seem to disappoint. This TV has a Beautiful Screen and Color. The set up process was quick and easy. Immediately began to enjoy watching TV. Setting up the apps was also a quick and easy process. Pleasantly pleased with the quality versus price!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TraceFace08,
Thank you so much for your loyalty and this fantastic 5-star review! We are incredibly proud to have you as a returning Sony customer, and it's wonderful to know that we consistently live up to your expectations.
We're thrilled you're enjoying the beautiful screen and color of your new BRAVIA 2 II. We've put a lot of work into the picture quality to make every viewing experience truly special. Your feedback about the quick and easy setup is also great to hear. We strive to make our products as user-friendly as possible so you can get right to enjoying your entertainment.
Thank you for trusting Sony, and we hope you continue to be delighted with your new TV for years to come!
Regards,
Dominick
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV for our kids entertainment room after having a Sony for several years in our family room. We got a great deal. The TV was easy to set up. We have it connected to our WI-FI to stream shows and also connected to game consoles. The picture quality is surprisingly clear. We purchased a low grade Sony sound bar which connected easily and streaming shows is a pleasure. One bonus about this Sony we did not realize at the time of purchase is it also easily connects to our Apple devices without needing Apple TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer!
Thank you for sharing your experience with the K-55S20M2! We are very glad to hear that the setup was smooth and that it’s fitting perfectly in your kids’ entertainment room. It’s great to know you’re enjoying clear picture quality and easy connections to your game consoles and sound bar.
Thanks for choosing Sony. We’re happy to be part of your family’s entertainment setup!
Warm regards,
Estefany
- Pros mentioned:Picture quality, Setup ease
AWESOME TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!! Clear view and very easy set up. Hard to go wrong with a Sony. Definitely recommend and it’s worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Francisco!
Thank you for sharing your review of the K-55S20M2. It is truly wonderful to know that you're enjoying the clear view and easy setup.
With the BRAVIA 2 II, you're experiencing a great combination of features, including its high-performance processor that ensures smooth, detailed motion, the rich color gamut that brings every scene to life, and the Acoustic Multi-Audio technology that synchronizes sound with the action on screen for an incredibly immersive experience.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality, Size
Perfect for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A clear outstanding picture. Just the right size for our smaller room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaR,
Thanks for the feedback on the BRAVIA 2 II! We are excited to hear that the picture quality is standing out to you and that the size fits perfectly in your room.
Thanks for choosing Sony!
Best regards,
Estefany
