Customer Ratings & Reviews
- Model:
- K55S30
- SKU:
- 6578581
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality, ease of use, and vibrant color of the 55" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Many find the setup process effortless. However, some customers have expressed concerns regarding the software and connectivity with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
One of the best TVs ever purchased
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best TVs I’ve ever purchased. Excellent picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasR,
Awesome! We appreciate the 5-star rating and we're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Great picture and quality. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS, Thank you for your wonderful review! We're thrilled to hear that you love your BRAVIA 3 TV and appreciate its great picture and quality. Your recommendation means a lot to us. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always one of the best product, i am very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenM,
Thank you for sharing your experience! We’re thrilled to hear you’re happy with your BRAVIA 3 and appreciate your loyalty to Sony. Enjoy the excellent picture quality, and thank you for choosing Sony! -Maria
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and overall good tv. Would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVviewer, thanks for sharing your thoughts on the Sony - 55" Class BRAVIA 3! With the 4K HDR Processor X1 and the Triluminos Pro technology, you can see Real-world colors in every shade and hue. We hope you continue enjoying the great picture quality of this TV, and thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Picture quality
Great TV Except What Was Missing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box. It was missing the OEM remote so I don’t get to use the voice commands. The picture is great though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Thank you for sharing your experience with your open-box purchase. We're glad to hear you're enjoying the great picture quality! For the missing OEM remote, we recommend reaching out to your dealer to check for available replacements or solutions.
If you need assistance with any other aspect of your Sony unit, feel free to contact us directly. We're here to help ensure you get the most out of your TV! please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 3.
Best regards,
Maria
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 people who came to my home for setup, forgot to put me on wfy. The TV set stoped working 3 days later. A Tex rep from Geek Squad came out and put me on WFY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnFlanagan,
Thanks for taking the time to share your experience with your Bravia 3.
We're truly sorry to hear about the initial connectivity issues and the inconvenience of your television stopping working after only three days. That is certainly not the experience we want our customers to have.
While it sounds like the Wi-Fi connectivity has since been resolved, if you experience any further issues with your display or have questions about its performance, please do not hesitate to reach out to our dedicated Sony product support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We're here to help! Thanks for choosing Sony.
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased Sony because of the quality and so far this one has not disappointed. Easy set up and great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreR, it is nice to know that you like the ease of setup and picture quality of your new TV! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Sony Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture and easy to operate remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi barb, Thanks for the 5-star rating! We're glad you are impressed with the picture quality and user-friendliness of the TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Color
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality all around. Vivid color, clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied,
Thank you for your 5 stars! We’re delighted to hear you’re enjoying the vivid colors and clear sound of your BRAVIA 3.
Thank you for choosing Sony, and enjoy your amazing TV experience! -Maria
New Sony Bravia 55" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with a great price. I have the same TV in 75" and there is no loss in performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Perfect! We're happy to hear that you are having a great time with your new BRAVIA 3 TV. We always strive to deliver the best quality with our products and aim to provide our customers with the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TVs are always the best TVs with the clearest picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveD,
Thank you for your feedback! We're delighted to hear you're enjoying your BRAVIA XR X90L and that the staff provided excellent assistance. We truly appreciate your support and hope the TV continues to exceed your expectations. Thank you for choosing Sony! -Maria
- Cons mentioned:Connectivity
Sony Quality is No More
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For about six months now, I have had this TV. Since they were originally launched, I have bought flat screens from Samsung, LG, Vizio, and Insignia; this one is the very first Sony and it is the WORST of them all. Almost every day I must clear the cache; force stop or restart the TV to get the APPS functioning properly and this applies to all Apps. They will freeze; sometimes audio is playing but the video is blank or stuck; occasionally they will not load at all. We also constantly have subtitles on as a family member is hearing impaired. Frequently disappearing mid-show, the subtitles in the Apps require us to stop the program, turn off the closed caption, then turn them back on to make them visible. The TV will also occasionally not turn on with the remote; I have to unplug it, let it sit, and restart. I have deleted and reinstalled Apps. I have made sure everything is updated, but the issues persist. The TV that this Sony replaced was a Samsung that we had owned for at least five years, and if it had not been smashed by kids throwing a ball in the house, we would still have it. The Apps worked perfectly on the Samsung, so it is NOT our internet service. The fact the Sony brand has slipped so low in quality is very disappointing because I have a Sony soundbar and headsets, but no more will be purchased.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FrustratingPurchase,
We regret to hear that you are not satisfied with the TV. Sony's commitment to customer satisfaction is our top priority. Resetting the TV to factory settings may help resolve those issues. Please refer to the steps below:
1. On the supplied remote control, press the (Quick Settings) button or HOME button depending on your TV.
2. Select Settings.
3. Select System → About → Reset → Factory data reset → Erase everything → Yes.
Hope this helps. If still not resolved or you need further assistance, please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Picture quality
very nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality and sound quality on this tv is top notch, the experience so far is satisfying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbiL, Amazing! We are happy to hear this BRAVIA 3 suits your needs and expectations! Glad to know that you are having an enjoyable watching experience with this TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture, very light weight, so glad I purchased this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaH, Congratulations on your new Sony BRAVIA 3 TV! We're glad that you find the pictures fantastic and that it is very lightweight. You definitely made the right choice! We appreciate your awesome review. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Picture quality
Happy TV Watcher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this TV, the clarity and options work for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaS, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Safe with Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with a Sony Bravia. This was bought as a second tv for our family room and is a great value for the quality of product you get.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Jamie! We're delighted to know that you're having an enjoyable experience with your BRAVIA 3 TV. Glad to hear that your investment is worth it. Thank you very much for your purchase and for choosing the best brand, Sony! -Jess
- Pros mentioned:Picture quality
A great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a great TV with beautiful clear picture with clear sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joey321, Thank you for the amazing review! We're glad you like the beautiful and clear picture and sound quality of your BRAVIA 3. Thanks for choosing Sony! -Sam
Sony 55 inch flat screen.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical about the price, but, it's a great TV so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terry, Thanks for the 5-star rating! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Sony rocks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, a reputable brand and quality as expected. Great picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamT, Amazing! We're glad that you are enjoying the picture quality. Thank you for choosing Sony. Erin
Overprice, unreliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually write reviews but I am so disappointed in this TV I feel I must. I bought this to replace a much cheaper Roku TV of the same size that was having an occasional software issue. We've had a Sony LCD TV for 10+ years that just won't quite so I thought I'd go with another Sony. I'm not a fan of the Google TV OS but as there was not option for a Roku TV of this size I figured I could adapt. My complaint is not with OS specifically, although it has it's own issues, but with the Sony hardware. This TV does not properly sense a new active HDMI connection. It will indicate a new connection along the bottom bar but will then switch to a blank screen. I then had to use the remote to select the appropriate HDMI connection in order the a picture to be displayed on the screen. Other, cheaper TV's, I have will correctly identify the device and switch to the new active connection with no problem, require no input from me. I have also been having problems with the TV not powering on. This happened once a couple weeks ago, but I didn't think much of it at the time. Occasionally a power failure will cause weird issues with electronic devices. However, yesterday, the TV would not power on when I got home. I had to unplug the TV, plug it back in and let it reset before it would power on. I used the TV for a while then turned it off to go do something else. When I came back the TV would not power on again. Unplugged it, plugged it back in, and it would power on. I've have this TV for exactly two months and am now 30 days past the return window. I could've bought three TV's of the same size of several other brands for the price of this one. Now I get to try my patience with Sony's warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS,
Thank you for reaching out to us with your concern. We regret to hear the TV is not working properly. This is not the experience that we want you to have. Many issues can be fixed without a repair. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if your TV has no picture, no power, or the LED light blinks or flashes red. You may refer to the helpful link below. Test if your TV functions properly after performing each step.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-55s30/articles/00153674
Make sure your TV has the most recent system software installed. If there is no picture with an HDMI connection between your device and the TV, please follow the steps below to help resolve the issue.
- Restart the TV.
This issue can be fixed by simply restarting the TV. To do that, simply press and hold the POWER button of the remote control for about 5 seconds, or until a message Power off appears.
- Make sure that the input setting on the TV corresponds to the video output source.
- If you have an external device connected on the TV, turn the connected device on. Check the cable connection between the device and TV. To avoid any issues, please make sure that the HDMI cables you are using are rated for "premium high speed" and are at least 18 Gbps (or better).
- Disconnect and reconnect the cable. A bad connection may occur temporarily and cause this issue. Also, cables can get damaged internally (e.g. when bending in sharp angles). You could test this with different cable.
For further troubleshooting, please access this helpful article: https://www.sony.com/electronics/support/articles/00030375
In any case that you need our assistance, may we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3:
We value you being a Sony customer. Again, we are sorry you are experiencing this issue and would like to work together to find a solution.
Sincerely,
Jess
