Customer Ratings & Reviews
- Model:
- K55S30
- SKU:
- 6578581
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the outstanding picture quality and vibrant colors of the product. They also find it very easy to set up and are pleased with its size. However, some customers have noted issues with connectivity, specifically the absence of a headphone jack, and have expressed dissatisfaction with the software. Additionally, there are wishes for an illuminated remote control.
This summary was generated by AI based on customer reviews.
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new smart TV. The Best Buy staff were nice helping out to my car in the freezing cold weather Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy,
It’s rewarding to hear that you are enjoying your new BRAVIA 3. We have designed this smart TV to provide a premium entry point into the world of Sony, utilizing our 4K HDR Processor X1 to deliver over a billion real-world colors, ensuring that all your favorite streaming content and apps are presented with beautiful detail and lifelike contrast.
Thank you for making Sony part of your home entertainment.
Best regards,
Dominick
- Pros mentioned:Picture quality
New Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. Bigger than I thought. Great picture. Instructions could be clearer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenC, Awesome! We're thrilled to hear you like the great picture quality of your Sony BRAVIA 3. We appreciate your feedback on the operating instructions. We'll certainly consider your suggestion, as enhancing the user experience is our top priority. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony Bravia 3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. The quality of the picture is great. The colors in it respond beautifully with the pictures.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brucster, thank you for the 5 stars! We're very much delighted to hear that the Sony BRAVIA 3 TV's picture quality satisfies you. Thank you for choosing Sony, and here's to more enjoyable viewing experience with your great Sony TV! -Maria
- Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is the perfect size for over our fireplace. The images are fantastic and is a great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoelSGA, Thank you for your positive review! We're thrilled to hear that the TV fits perfectly over your fireplace and that you're enjoying the fantastic image quality. Providing great value and an excellent viewing experience is what we strive for, and it's wonderful to know that we met your expectations. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
My sony tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is superb and the remote os easy to use.
I would recommend this to a friend Overprice, unreliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually write reviews but I am so disappointed in this TV I feel I must. I bought this to replace a much cheaper Roku TV of the same size that was having an occasional software issue. We've had a Sony LCD TV for 10+ years that just won't quite so I thought I'd go with another Sony. I'm not a fan of the Google TV OS but as there was not option for a Roku TV of this size I figured I could adapt. My complaint is not with OS specifically, although it has it's own issues, but with the Sony hardware. This TV does not properly sense a new active HDMI connection. It will indicate a new connection along the bottom bar but will then switch to a blank screen. I then had to use the remote to select the appropriate HDMI connection in order the a picture to be displayed on the screen. Other, cheaper TV's, I have will correctly identify the device and switch to the new active connection with no problem, require no input from me. I have also been having problems with the TV not powering on. This happened once a couple weeks ago, but I didn't think much of it at the time. Occasionally a power failure will cause weird issues with electronic devices. However, yesterday, the TV would not power on when I got home. I had to unplug the TV, plug it back in and let it reset before it would power on. I used the TV for a while then turned it off to go do something else. When I came back the TV would not power on again. Unplugged it, plugged it back in, and it would power on. I've have this TV for exactly two months and am now 30 days past the return window. I could've bought three TV's of the same size of several other brands for the price of this one. Now I get to try my patience with Sony's warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS,
Thank you for reaching out to us with your concern. We regret to hear the TV is not working properly. This is not the experience that we want you to have. Many issues can be fixed without a repair. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if your TV has no picture, no power, or the LED light blinks or flashes red. You may refer to the helpful link below. Test if your TV functions properly after performing each step.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-55s30/articles/00153674
Make sure your TV has the most recent system software installed. If there is no picture with an HDMI connection between your device and the TV, please follow the steps below to help resolve the issue.
- Restart the TV.
This issue can be fixed by simply restarting the TV. To do that, simply press and hold the POWER button of the remote control for about 5 seconds, or until a message Power off appears.
- Make sure that the input setting on the TV corresponds to the video output source.
- If you have an external device connected on the TV, turn the connected device on. Check the cable connection between the device and TV. To avoid any issues, please make sure that the HDMI cables you are using are rated for "premium high speed" and are at least 18 Gbps (or better).
- Disconnect and reconnect the cable. A bad connection may occur temporarily and cause this issue. Also, cables can get damaged internally (e.g. when bending in sharp angles). You could test this with different cable.
For further troubleshooting, please access this helpful article: https://www.sony.com/electronics/support/articles/00030375
In any case that you need our assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3:
We value you being a Sony customer. Again, we are sorry you are experiencing this issue and would like to work together to find a solution.
Sincerely,
Jess
- Pros mentioned:Picture quality
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture but we are still trying to get use to the remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphM, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Love Sony tvs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, clear, bright picture. Had to buy other legs because the originals were set too far apart for the tv stand we had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tinkbuggs, Great! We're thrilled that you are enjoying the crystal-clear picture quality of the TV. Unfortunately, the BRAVIA 3 series does not have multiple mount positions for the stand. The BRAVIA 3's stand is not adjustable. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
A great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good tv great sound and great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DRAGON,
Thank you for sharing your experience with the K55S30! We're thrilled to hear that you're enjoying the excellent sound and picture quality. Our team at Sony continuously strives to provide top-notch entertainment experiences, and it's great to know that the K55S30 is delivering on that promise. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Picture quality
Great deal on Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Sony TVs. This was our 5th purchase. Easy to set up and the picture is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DisneyFreak65, Congratulations on your 5th Sony device! We're thrilled to hear that your Sony BRAVIA 3 meets your expectations with its stunning picture quality and that you find it easy to set up. Thank you for your review and for choosing Sony! Here's to many years of amazing experiences with your Sony devices! -Maria
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a TV for the price. Nice product and looks amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi torresfr2000,
Thank you for your fantastic review! We're thrilled to hear that you're loving your Sony BRAVIA 3 TV and that it looks amazing. Enjoy the fantastic picture quality and features!
Thank you for choosing Sony!
-Maria
- Pros mentioned:Picture quality
First TV for my adult daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and sound for all streaming services
I would recommend this to a friend - Pros mentioned:Picture quality
Sony Bravia 3 55" 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Compact enough size fits most areas and still provides big screen performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user413487, Thank you for the positive feedback! We're delighted to hear you like the size and exceptional performance of your Sony BRAVIA 3. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Good TV for movie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing for watching movies. I was watching game of thrones, and this is a lot better than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HelloWorld, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Sony Bravia Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great but the sound is lacking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShelbyR, we're truly sorry to hear that the sound on your BRAVIA 3 isn't living up to your expectations, despite the excellent picture quality. We appreciate you bringing this to our attention; your feedback is invaluable as we strive to improve our products.
Should you require any assistance with the sound, please don't hesitate to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Estefany
sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and size . but sound could be better . Need to increase volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, OttonielL!
We’re glad to hear that the quality and size of your new K-55S30 are meeting your expectations. Regarding the audio, we appreciate your feedback. To help with the volume, you might try adjusting the "Voice Zoom" or "Sound Mode" settings in the menu to better suit your room’s acoustics. Many of our customers also find that adding a Sony Soundbar creates that perfect cinematic balance to match the 55" display!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased Sony because of the quality and so far this one has not disappointed. Easy set up and great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreR, it is nice to know that you like the ease of setup and picture quality of your new TV! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Awesome Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Very good price for the money! Great service and delivery!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LionelF,
Thank you for your fantastic 5-star review of the BRAVIA 3! We're thrilled to hear that you found the TV to be an awesome buy at a great price. We're also glad that you had a positive experience with the service and delivery. Your feedback is greatly appreciated, and we hope you continue to enjoy your new BRAVIA TV!
Thanks for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Mike's review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture , was delivered on time and easy to setup and mount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, We're glad that you had a seamless experience with your Sony BRAVIA 3 TV, from the delivery to the setup. The picture quality seems to be a highlight, which is great to hear! Thank you for choosing Sony. -Jess
Trust the reviews! Too many issues to name.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should of trusted the reviews. the operating system on this tv is super slow and the quality of the software is so bad. Whenever the tv glitches out or there is something wrong, turning it on and off does not work. During troubleshooting, the TV restarts when I try to access settings and I always get the "Google tv logo" as im trying to troubleshoot, update, or check settings and it never fails to glitch. This TV also plays content with a blank screen pretty often I have to disconnect everything, plug it back in and wait about 20 min hoping the screen comes back on. (Also tried to check settings after multiple attempts or when it came back on) . Every time I try to update, to my surprise "Everything is up to date". I tried troubleshooting and replacing/switching HDMI devices and these issues still persist. These issues have been happening ever since I bought the tv. I understand you get what you pay for, but at least make it a reliable device. It doesnt make any sense why a company like sony can go down in quality like this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ed125,
We understand how frustrating glitches, slow performance, and blank screens can be. For a forced factory reset, please try the following: unplug the TV, press and hold the power button on the TV (not the remote) for about 10 seconds, then plug it back in and power it on while still holding the button. If the issue continues, you may also want to have a look at our detailed article: https://www.sony.com/electronics/support/articles/00159487.
Thanks for choosing Sony.
Best regards,