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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, ease of use, and vibrant color of the 55" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Many find the setup process effortless. However, some customers have expressed concerns regarding the software and connectivity with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 446 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and picture, my second Sony and enjoying it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chad, We're delighted to hear that you are enjoying the picture and overall quality of your TV. We appreciate your feedback and thank you for choosing Song. Erin Sony_US

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    First TV broken, subsequently replaced by Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV I received have issues with pixels showing and kept losing the network connection. I did call Best Buy to tell them about my dissatisfaction and they did replace the TV at no charge.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaS, we appreciate your feedback and are sorry to hear that your first TV had issues. We're glad to hear now that you were able to get a new replacement! Your experience is important to us, and we strive to deliver the best quality possible. Thanks for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, audio. Too bad my cable company wasn't as sharp as the new TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasH,
      Thank you so much for an amazing review! Your satisfaction with the exceptional picture and sound quality of your BRAVIA 3 TV are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. Easy setup is a bonus too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenD,
      Excellent choice! We're thrilled to hear your enjoyable experience with the exceptional picture quality and easy setup of your new BRAVIA 3 TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and stunning clarity. I am enjoying it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Littlesparkle,
      Thank you so much for such a great review! We're delighted to hear your enjoyable experience with the clarity and exceptional picture quality of your new BRAVIA 3 TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just like a sony should easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi petty,

      Great! We're glad that you like the performance and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it could have gone a little bigger but still great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Jeri! We are delighted to hear that you are very satisfied with your purchase and you are enjoying everything about this TV. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Sony brand and have been happy with the performance of the TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edith,
      Thank you for the continued trust you have put in our brand! It's nice to hear that you are happy with the overall performance of your new BRAVIA 3 TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound & color. Couldn't be happier. Deliver was perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG,
      That's fantastic! We're delighted to hear you like the incredible picture, sound, and vibrant colors of your new BRAVIA 3 TV. Nice to know that it was delivered in perfect condition. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Sony TV not what expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound is not what expected. I expected more from Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizaC,
      We're so sorry to hear that your new BRAVIA 3 isn't living up to your expectations.

      Since the quality isn't where it should be, there might be a setting that needs adjusting. We really want to help get this fixed for you.

      Please reach out to our support team so they can take a closer look and walk you through a solution. You can find their contact details here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thanks for considering Sony and sharing your feedback.
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Sony purchase. Great picture quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NONO,
      Thank you for the continued support you have put in our brand! Your satisfaction with the amazing picture quality of your BRAVIA 3 TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    turning on TV problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought the TV and it was great until there was problem turning back on the TV. we have reset the power plug and still not working. called Best Buy (Geek Squad) about the problem and we had it replaced, and they installed it for us. It is now working so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gerrardjmanlongat,

      Thank you for considering Sony products.

      We sincerely apologize for the inconvenience you experienced with your K55S30 TV’s power issue. This is certainly not reflective of the quality standards we strive to uphold. We appreciate you taking the time to share your feedback and are glad to hear that the replacement unit is currently working well. Please rest assured that we will forward your comments to our dedicated Sony team for review as we continue to improve our products. Thank you for your patience and understanding.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sony Tv. Excellent quality and best in my option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChaM, You made the right choice! We're delighted that you are enjoying the features and superb performance of the TV. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, it is like sitting in a movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyMyers, Thank you for giving the product a perfect rating! It's really good to hear you are enjoying the impressive performance of the BRAVIA 3, especially the superb 4K HDR picture and that you feel just like in a movie theater. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy to setup and navigate OS. Fantastic picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer, thank you for taking the time to share your experience with your new Sony TV! We're thrilled to hear that you're enjoying the stunning 4K Ultra HD picture quality of your Sony BRAVIA 3 and finding it so user-friendly. We truly appreciate your support and look forward to providing you with more amazing entertainment moments. Thank you for choosing Sony! - Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, thank you my dear best buy !!!!!!!!! Good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FedorM, Thank you so much for the 5 stars! We're glad that you are enjoying your new Sony BRAVIA 3 TV. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a Deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent television at an even better price. A+

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesS,
      Nothing makes us happier than hearing about satisfied customers! We're really glad you like your new BRAVIA 3 TV. Thanks for your positive feedback and for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Bravia 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was helpful after I explained I was not looking for an $1800 TV I ended up finding the Bravia 3 in the open box area

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      Thanks your review of the Bravia 3! We appreciate you sharing your experience.

      It's great to hear that you were able to find exactly what you were looking for, and we're glad you're happy with your choice. The Bravia 3 is designed to deliver excellent picture and sound quality, ensuring a fantastic entertainment experience.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ramiro sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv the few colors are great , easy to stalls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamiroS, Amazing! We're glad you love the great color quality and ease of installation of your new Sony Bravia 3. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV for Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for gaming and watching sports. No frame rate issues, great contrast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertR,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the K55S30 TV for both gaming and watching sports! We really appreciate your feedback about the absence of frame rate issues and the impressive contrast. Your input means a lot to us, and we’re confident you’ll enjoy your new TV for many years to come!

      Best regards,
      -Fred Sony_US

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