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Customer Ratings & Reviews

$649.99
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The comparable value is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 506 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the outstanding picture quality and vibrant colors of the product. They also find it very easy to set up and are pleased with its size. However, some customers have noted issues with connectivity, specifically the absence of a headphone jack, and have expressed dissatisfaction with the software. Additionally, there are wishes for an illuminated remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 506 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and picture quality are excellent. smart TV with plenty of options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS, Thank you for the positive review! We're glad you're enjoying the excellent picture and sound quality and the overall smart TV features of your new Sony BRAVIA 3. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Great picture and color and great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobinR,

      Thank you so much for your review! We're thrilled to hear you're loving your BRAVIA 3 and enjoying its great picture quality and color. It’s wonderful that you found it at a great price too. Enjoy every viewing moment!

      Thank you for choosing Sony!
      -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality & sound. Proper size for a 12 x 12 room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElsaR,

      Thank you for the fantastic 5-star review! We’re delighted to hear that you’re enjoying the picture and sound quality of your Sony BRAVIA 3, and that it complements your room. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv and all the sales associates are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewA,



      Great! We're so glad to hear you're enjoying your Sony BRAVIA 3 TV and had a great experience with the sales associates. Wishing you many amazing viewing moments ahead!



      Thank you for choosing Sony!

      -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so technology I love everything high quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosP, Thanks for the 5-star rating! We're glad you are impressed with your new TV. Enjoy and thanks for choosing Sony. -Craig sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great television. Very happy with the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmandoR,
      Thank you for sharing your experience! We're so glad to hear that you're happy with your Sony BRAVIA 3 TV. We hope it continues to bring you great picture quality and entertainment.
      Thank you for choosing Sony! Enjoy your new TV! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and screen size for where we are using the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smarttvreview, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great picture! Best buy you have done it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS, Thank you for the 5 stars! We're glad you are enjoying the stunning picture quality of your Sony BRAVIA 3 TV. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV Except What Was Missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box. It was missing the OEM remote so I don’t get to use the voice commands. The picture is great though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,

      Thank you for sharing your experience with your open-box purchase. We're glad to hear you're enjoying the great picture quality! For the missing OEM remote, we recommend reaching out to your dealer to check for available replacements or solutions.

      If you need assistance with any other aspect of your Sony unit, feel free to contact us directly. We're here to help ensure you get the most out of your TV! please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 3.

      Best regards,
      Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Safe with Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Sony Bravia. This was bought as a second tv for our family room and is a great value for the quality of product you get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Jamie! We're delighted to know that you're having an enjoyable experience with your BRAVIA 3 TV. Glad to hear that your investment is worth it. Thank you very much for your purchase and for choosing the best brand, Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best TVs ever purchased

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best TVs I’ve ever purchased. Excellent picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasR,

      Awesome! We appreciate the 5-star rating and we're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    New Sony Bravia 55" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a great price. I have the same TV in 75" and there is no loss in performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,
      Perfect! We're happy to hear that you are having a great time with your new BRAVIA 3 TV. We always strive to deliver the best quality with our products and aim to provide our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , quality picture, easy unboxing, nice remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheodoreV, Thank you so much for the 5-star rating! We're thrilled to hear that you're enjoying the amazing picture quality and remote of your Sony BRAVIA 3 TV, and that the setup process was seamless for you. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always one of the best product, i am very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenM,
      Thank you for sharing your experience! We’re thrilled to hear you’re happy with your BRAVIA 3 and appreciate your loyalty to Sony. Enjoy the excellent picture quality, and thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality and sound quality on this tv is top notch, the experience so far is satisfying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbiL, Amazing! We are happy to hear this BRAVIA 3 suits your needs and expectations! Glad to know that you are having an enjoyable watching experience with this TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Great picture and quality. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianS, Thank you for your wonderful review! We're thrilled to hear that you love your BRAVIA 3 TV and appreciate its great picture and quality. Your recommendation means a lot to us. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sony Quality is No More

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about six months now, I have had this TV. Since they were originally launched, I have bought flat screens from Samsung, LG, Vizio, and Insignia; this one is the very first Sony and it is the WORST of them all. Almost every day I must clear the cache; force stop or restart the TV to get the APPS functioning properly and this applies to all Apps. They will freeze; sometimes audio is playing but the video is blank or stuck; occasionally they will not load at all. We also constantly have subtitles on as a family member is hearing impaired. Frequently disappearing mid-show, the subtitles in the Apps require us to stop the program, turn off the closed caption, then turn them back on to make them visible. The TV will also occasionally not turn on with the remote; I have to unplug it, let it sit, and restart. I have deleted and reinstalled Apps. I have made sure everything is updated, but the issues persist. The TV that this Sony replaced was a Samsung that we had owned for at least five years, and if it had not been smashed by kids throwing a ball in the house, we would still have it. The Apps worked perfectly on the Samsung, so it is NOT our internet service. The fact the Sony brand has slipped so low in quality is very disappointing because I have a Sony soundbar and headsets, but no more will be purchased.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrustratingPurchase,

      We regret to hear that you are not satisfied with the TV. Sony's commitment to customer satisfaction is our top priority. Resetting the TV to factory settings may help resolve those issues. Please refer to the steps below:

      1. On the supplied remote control, press the (Quick Settings) button or HOME button depending on your TV.
      2. Select Settings.
      3. Select System → About → Reset → Factory data reset → Erase everything → Yes.

      Hope this helps. If still not resolved or you need further assistance, please contact our product support team via phone call or chat through this link:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a great purchase I had in a wile , I really like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you immensely for the wonderful 4-star review, CarlosF!

      We're thrilled to hear that you are enjoying your BRAVIA 3. This television is equipped with a variety of smart features and picture adjustments, ensuring you always get the best viewing experience!

      If you have any questions or would like to learn more about your TV, please don't hesitate to reach out to us. We are here and more than happy to assist you!

      Thank you for choosing Sony!
      Best,
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After adjusting the contrast and brightness the picture is great. I would recommend this TV for sure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarmonD, You definitely made the right choice with this TV. We're so delighted to hear that you like the stunning 4K HDR picture of this TV. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, very light weight, so glad I purchased this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianaH, Congratulations on your new Sony BRAVIA 3 TV! We're glad that you find the pictures fantastic and that it is very lightweight. You definitely made the right choice! We appreciate your awesome review. Thank you for choosing Sony! Enjoy! -Maria Sony_US