Customer Ratings & Reviews
- Model:
- K55S30
- SKU:
- 6578581
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality, ease of use, and vibrant color of the 55" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Many find the setup process effortless. However, some customers have expressed concerns regarding the software and connectivity with certain devices.
This summary was generated by AI based on customer reviews.
Excellent Experiences
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a smart TV (55 inches) from Best Buy Decatur Illinois. It was a very positive experience, both in terms of the salesman in store and installer. The installer (Kurt) went out of his way to ensure that everything about the installation was perfect. I highly recommend this Best Buy store and plan to make future purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarciaG,
That's fantastic to hear! It sounds like that you really had a positive experience with the BestBuy's customer service and the Geek squad. We'll be sure to pass your kinds words to them. Thanks for purchasing our BRAVIA 3 TV and for choosing Sony! Enjoy watching! -Kris
Sony Bravia from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sony Bravia! Its my second one. Best buy’s customer service was great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmyM,
We're thrilled to hear that you're enjoying your second Sony K55S30 TV. It's fantastic to know that Best Buy's customer service also contributed to your positive experience. Enjoy your viewing experience!
Thank you for choosing Sony.
-Fred
- Pros mentioned:Picture quality
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv xxx. Xxxxxxxxxx xxxxxxxxxxxxxx xxxxxxxxxx
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidT,
Thank you for your feedback on the K55S30 TV! We're delighted to know that you find it to be a great television. However, we noticed that you rated it three stars, which generally indicates areas for improvement. We would love to gain a deeper understanding of your experience. If there are particular features or aspects of the TV that you feel could be enhanced, please share your thoughts with us. Your insights are invaluable in helping us enhance our products and services.
Best regards,
-Fred
Survey participants
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony Bravia 55” We also have Sony Bravia 50” and 42”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user733468, we're glad you love our product! Thanks for choosing Sony. ~Earl
- Cons mentioned:Software
Sony is NOTHING like it use to be!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this garbage. Picture quality is "just ok" but the software is horrible. I get picture freezing & streaming drops constantly. The sound is pretty bad as well. I reset this thing several times, but no go. It IS going back to the store fore a refund. Guess I'm going with L.G. or other Jap brand. Bye, Bye Sony!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StevenH,
Thank you for sharing your feedback, and we're sorry to hear about your experience with the BRAVIA 3. We understand how frustrating this must have been, and we appreciate you taking the time to let us know. Your input is valuable and helps us work toward improving our products.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the TV.
Thank you for your patience, and we look forward to resolving this issue promptly!
Sincerely,
Maria
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the sound bar, install and warranty- worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRoSavFir,
Many thanks for the 5-star rating! We're really glad that you love your new BRAVIA 3 TV. Adding a soundbar is definitely a great idea for an immersive audio experience. Thanks for choosing Sony! - Kris
