Customer Ratings & Reviews
- Model:
- K55S30
- SKU:
- 6578581
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the outstanding picture quality and vibrant colors of the product. They also find it very easy to set up and are pleased with its size. However, some customers have noted issues with connectivity, specifically the absence of a headphone jack, and have expressed dissatisfaction with the software. Additionally, there are wishes for an illuminated remote control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Sony Bravia 3 better than others
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the Sony Bravia 3 55”when our old XBR 55” went bad after 15 years. Sony tv optimizes deep natural color saturation. Only downside on the Bravia 3 is sometimes lagged connectivity. But overall Sony Bravia tv’s beats the competition.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Crow!
It’s incredible to hear that your previous Sony XBR served you well for 15 years—talk about a legacy! We’re thrilled that the K-55S30 is continuing that tradition with the deep, natural color saturation you expect from a Bravia.
Regarding the connectivity lag, we recommend checking for the latest firmware updates in your settings, as these often improve network stability. We’re so glad to have you back with Sony for your next chapter of home entertainment!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony 55 in TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I will always buy Sony. It has a great picture and sound even though I have a Sony sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
TV viewer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has great picture and sound. We are very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, NancyBB!
We are absolutely thrilled to hear that you are very happy with your K-50S30! It’s wonderful to know that both the picture and sound quality are meeting your expectations.
Thank you for choosing Sony for your home entertainment!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Picture quality
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and sharpe picture. Very vibrant colors. Best TV we have had for overall satisfaction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RussellJS!
Thanks so much for the review.
We are honored to hear that the K-55S30 is the best TV you've had for overall satisfaction!
The K-55S30 features our 4K HDR Processor X1 to pull out lifelike detail and Triluminos Pro to display over a billion accurate colors.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Cheerful help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both in our eighties, and one with eye problems, we needed a larger TV and are very happy with our choice. Fumblers that we are we had to ask Best Buy to send someone to help us with the sound but the agents were prompt and helpful. We are confident that any other problems (doubtful there will be any) will be quickly and cheerfully solved. ‼️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi STBOX,
It is most rewarding to hear that your new BRAVIA 3 is making such a positive difference in your home. We are so glad that the larger screen and clear picture quality are providing the enhanced viewing experience you were looking for.
Knowing that our technology can help bring your favorite shows and movies into clearer focus for you is exactly why we do what we do.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Picture quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for the room size and the picture quality is great. Setup was easy and quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TonyH!
We are so glad the K-55S30 is a perfect fit for your room! It’s great to hear that the setup was quick and easy, so you could get straight to enjoying that premium picture quality.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Ease of use
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all great TV, easy to set up for an older person that isn't tech savvy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanetO,
Thank you for your feedback! We are delighted to hear that the K-55S30 TV was easy to set up and user-friendly.
Thanks for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Picture quality
Bravia tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the clarity of the picture! Good quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luvnit2,
Thank you for choosing Sony!
We're excited to hear that you love the clarity and quality of the K55S30 TV's picture. It’s rewarding to know our technology is making a positive impact on your viewing experience. We truly appreciate you sharing your enthusiasm with us.
Best regards,
-Fred
- Pros mentioned:Picture quality
Nice TV, but small problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, great picture. The reason for 4 starts is that once this TV disconnects from WiFi for any reason, it never re-connects to WiFi. Doesn't even show available networks to connect to. If I press restart using remote, the TV goes black. It needs to be unplugged in order to re-start the TV again. I lost WiFi when there was some construction in my area, so it only happened a few times that I had to unplug the TV, but I should be able to re-start TV using the remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartaW, Thank you for sharing your feedback on your experience with your Sony Bravia 3. While we're glad you like great picture quality of this TV, we regret to hear about the intermittent WiFi connection issue you're having. Please allow us to help you and turn this into a better experience. Please follow the troubleshooting steps on the link below to resolve this issue:
https://www.sony.com/electronics/support/articles/00184183
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product very good picture quality user interface is simple easy to use overall great product and curbside pick-up amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacR,
Thank you for choosing Sony!
It's most rewarding to hear that you're enjoying the K55S30, especially its excellent picture quality and simple, easy-to-use user interface. We're really happy to know that the overall experience, including curbside pick-up, has contributed to your positive impression of the TV. We truly appreciate your kind words and support.
Best regards,
-Fred
- Pros mentioned:Picture qualityCons mentioned:Software
Junk Operating System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is absolutely gorgeous but the operating system is absolutely not ready for prime time. It not only is clunky but gets hung up and freezes forcing me to restart my TV. It stutters on streaming also forcing me to restart the TV. Sony should be embarrassed about putting out a product obviously not finished. I don’t recomend buying this TV until they fix the OS. I gave it 2 stars because of the Operating System
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CraigB,
We sincerely apologize for the frustrating experience you're having with the operating system on your Bravia 3 TV. We're truly sorry that you've encountered these issues.
If you need assistance or would like to troubleshoot these issues, please don't hesitate to contact our technical support team. They're available to help and can be reached visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Stephanie
Best Buy is the Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. We are even happier with the professional, prompt and helpful CUSTOMER SERVICE at Besy Buy!!! We will keep coming back.
I would recommend this to a friend- Cons mentioned:Software
Wait a few months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these, and all 3 have the same problem, it will just sit there when you try to open an app. Geek squad came out, and well, if the software is up to date, all you can do is restart it, which he said I should only have to do every 3 months or so. I have to do it every morning! It just gets annoying after a while. Everything else about the TV is great, just the inner workings need help.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Frustrated,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Aside from performing a power reset and updating the TV software, make sure that you have a fast and stable Internet connection. You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00108468
If by resetting the TV to factory settings still doesn't resolve the issue, please let us know. You can contact our product support team via phone call or chat through this link so we can provide further assistance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
You can also email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
-Ralph
- Pros mentioned:Picture quality
Sony Bravia from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sony Bravia! Its my second one. Best buy’s customer service was great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmyM,
We're thrilled to hear that you're enjoying your second Sony K55S30 TV. It's fantastic to know that Best Buy's customer service also contributed to your positive experience. Enjoy your viewing experience!
Thank you for choosing Sony.
-Fred
- Pros mentioned:Picture quality
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my mom and she is very happy!!! Very clear picture, excellent tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristinaG,
Thank you so much for the 5 stars! We’re so happy that your mom is enjoying her new Sony BRAVIA 3 TV. A clear picture makes all the difference, and it’s great to know that it’s bringing her joy! Thank you for choosing Sony.
Wishing your mom many happy viewing moments! -Maria
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is PERFECT for our bedroom. Was an “open box” and there are NO ISSUES.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendKend, we're glad you like our product! Thanks for choosing Sony. ~Earl
GREAT TV STORE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just Love this TV I am so happy I bought it at Best BUY I was treated verry well the Sales person was verry kind to us I wood recommend Best Buy Store to anyone I am verry happy with there service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyMaster,
Thanks for sharing such a positive experience!
We're glad to know you're enjoying your BRAVIA 3 and are glad to know the sales team was so helpful to find the perfect TV for you—We hope you continue to love it for years to come.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Willie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brilliant color and picture. Great for my living room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WildaH,
We are immensely pleased to hear that your new television is delivering such brilliant color and picture quality to your living room!
The vibrant visuals you are enjoying are powered by our 4K HDR Processor X1, which uses advanced algorithms to cut noise and boost detail in every scene. This powerful processor works in tandem with our TRILUMINOS Pro technology to detect color from saturation, hue, and brightness to reproduce natural shades in every detail. By enhancing the contrast and clarity of everything you watch, the BRAVIA 3 ensures that your favorite movies and shows look sharp and lifelike, making it a perfect centerpiece for your home entertainment.
Thank you for choosing Sony!
Regards,
Dominick
Excellent Experiences
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a smart TV (55 inches) from Best Buy Decatur Illinois. It was a very positive experience, both in terms of the salesman in store and installer. The installer (Kurt) went out of his way to ensure that everything about the installation was perfect. I highly recommend this Best Buy store and plan to make future purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarciaG,
That's fantastic to hear! It sounds like that you really had a positive experience with the BestBuy's customer service and the Geek squad. We'll be sure to pass your kinds words to them. Thanks for purchasing our BRAVIA 3 TV and for choosing Sony! Enjoy watching! -Kris
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy Sony and this is one of the best ones. I had one before it lasted about 14 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there user977375,
Thank you for your loyalty to Sony and for this fantastic 5-star review! We're thrilled to hear that you consider the K55S30 one of our best and that your previous Sony TV provided you with 14 years of reliable service.
It's our goal to build products that stand the test of time and deliver a high-quality entertainment experience for years to come. Your feedback is a testament to our commitment to durability and quality.
Thanks for choosing Sony, have a wonderful day!
DiegoV