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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 506 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the outstanding picture quality and vibrant colors of the product. They also find it very easy to set up and are pleased with its size. However, some customers have noted issues with connectivity, specifically the absence of a headphone jack, and have expressed dissatisfaction with the software. Additionally, there are wishes for an illuminated remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 506 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bigger isn't always better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 weeks of watching my Sony Smart TV, I remain impressed by it's picture quality. It was easy to hook up and the features are not complicated to use like they are on some tvs. I went from another brands 70" to the Sony 55" and my overall viewing experience hasn't changed at all. In fact I enjoy watching this set a little more than what I was used to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Marty!

      We are so glad to hear that you are impressed with the picture quality of your K-55S30! It’s wonderful to know that the setup was easy and that you’re finding the Google TV features intuitive to use. We’re especially pleased that your viewing experience has remained top-tier even with the change in screen size—it really speaks to the clarity of the BRAVIA 3!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent vivid color and had concerns the 55” would not be large enough for the room but actually the view is great from every angle. Sound very clear. Definitely would recommend Only downside is small remote difficult for vision issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VINCENTS,

      We are immensely pleased to hear that you are loving the vivid color and excellent picture quality of your new BRAVIA 3! It is wonderful that the 55-inch screen and wide viewing angles turned out to be the perfect fit for your room, and that the clear sound is standing out to you. We also appreciate your feedback regarding the remote control size, as hearing from our customers helps us improve future designs.

      Thank you for choosing Sony to elevate your home viewing experience, and welcome to the Sony family!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    IN LOVE WITH THIS TV!!C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv is awesome. Love the features and the colors specially on action movies. The graphics are pretty good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Princess!
      Thank you so much for the awesome review!

      We are thrilled to hear that your new Sony K-55S30 is bringing you so much excitement, especially during your favorite action movies!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Sony bedroom tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony Bravia 3 tv for the bedroom, which is the first time I’ve had a tv in the bedroom. The 55” was a perfect size and hanging it on the wall looked like a picture. Speaking of the picture … the colors are clear and vivid. Absolutely beautiful. The remote is easy to use and a plus is that it has a digital optical outlet.! I highly recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaS,

      We are so pleased to hear that your first bedroom TV experience is a success and that the 55" BRAVIA 3 looks like a piece of art on your wall! It is wonderful to know you are enjoying the clear, vivid colors and finding the remote easy to use, especially with the added convenience of that optical outlet for your audio needs. We truly appreciate your high recommendation and are glad this model is the perfect fit for your space. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We desperately needed an upgrade. Our old smart TV was the same size but definitely no longer smart. This Sony was very easy to hook up to our Doby sound bar. The picture is very clear and it's been fun to watch our most-loved shows on it (like House) and discuss how much better the picture is. Overall, it has been great so far and worth the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayB,

      We’re thrilled to hear that your new BRAVIA 3 has been such a worthwhile upgrade for your favorite shows! It is great to know that the setup with your soundbar was easy and that you are enjoying the improved picture clarity. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I feel Sony is a good long lasting brand of tv and when I found this tv I was sooo excited it was on sale I already felt I was going to be making a good choice and im so happy I did the brightness on this tv is great Was easy to mount Beautiful picture Sleek remote Love love love would purchase again and i highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelyndaA,

      Thank you for choosing Sony!

      We’re honored to hear that you are enjoying your K55S30 TV and that it has brought such bright and beautiful visuals to your home. It’s wonderful to know that the ease of mounting and the sleek remote have added to your overall experience. Your enthusiasm and recommendation mean a great deal to us, and we look forward to continuing to provide products that enhance your viewing pleasure.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV - amazing picture, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing that we can get such high quality for such an inexpensive price these days. This TV is fantastic. Amazing picture. Super easy setup. Has digital audio out to easily add a sound bar, but the speakers are already so good (compared to my last tv) that I'm not sure I even need the soundbar anymore. Overall - couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Worm,

      We are delighted to hear you are so happy with the 55" Class BRAVIA 3 TV! It's fantastic that you are enjoying the amazing picture quality, the easy setup, and the significant improvement in the built-in speaker performance. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this Bravia from an Insignia. The Insignia was a good price but it had some issues with color banding and bloom. This Bravia has neither of those issues. Set up is easy if a bit lengthy. As an Android user, I don't mind the Google OS but I opted out of everything that was optional. I figure they already have enough info about me. The sound is good for tv speakers but I'm using a soundbar. My only issue was that Prime and Netflix movies wouldn’t play one day. I unplugged the TV for about 10 minutes and that resolved the problem. I hope that doesn’t become a regular issue. Overall I am very happy with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality TV for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned low end, mid range, and higher end TVs over the years. Tried them all Samsung, LG and Sony… This Bravia 3 in the 55 inch for the price is hard to beat. No, it doesn’t have OLED/Mini LED etc, nor is it 120hz. What it does offer for just a bit over $500 is a nice bright picture, surprisingly good PS5 performance (important as I game casually) and awesome upscaling of DVD/480, Blu-ray/1080 and standard Dish Network/1080 satellite. By the way 4K/HDR content from my Sony X700 4K Blu-ray player is good as well, not as good as the double the price Sony X90K we have but for the money very respectable. The speakers are as with all TVs are just OK. I have a dedicated Denon 570BT 8K AVR driving Bose Acoustimass 5 Series V speakers so I don’t really need great built speakers. If you want a solid, not over priced mid-range TV from a quality brand like Sony you can’t go wrong. It is a perfect basement living area TV. In fact I also have a 43 inch version in a bedroom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, gm4life!

      We’re so glad to hear that your BRAVIA 3 is hitting that "sweet spot" for you. It’s awesome that the 4K X-Reality PRO upscaling is breathing new life into your DVD and satellite content, and that it’s holding its own for your PS5 gaming!

      It sounds like a perfect fit for your basement, and we're honored to have a 43-inch version in your bedroom as well. Thank you for being such a loyal Sony fan!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Super streaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and impressive performance. I bought it because of the blue USB3 port (unique to Sony). With a USB3/Gbit adapter, I now have a wired Gbit ethernet connection that fully utilizes my 600 Mbps Internet service. The regular ethernet port, standard on all current TVs, is only good for 100 Mbps. Super streaming!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicL, Thank you for this amazing feedback The BRAVIA 3's Ethernet port uses a 10BASE-T/100BASE-TX connector, meaning 10/100 Mbps. A USB 3.0 to LAN adapter is an option to reach more than 100 Mbps over LAN. Your feedback is greatly appreciated. Despite your concerns, we're glad that you are having an enjoyable watching experience and you like the overall value of your Sony BRAVIA 3. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony is a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new TV! We’ve always been happy with Sony products! Their quality has always been top notch and reliable. The picture is vivid and clear. The colors are amazing. We were very pleased with the sale price. Delivery was quick and efficient: no damage. My only negative was I obviously misunderstood that delivery wouldn’t take it out of the box. My husband was very ill, and I’m a senior. I wanted to make sure that the TV wasn’t damaged. However, I would highly recommend this TV! We still have to learn all the functions of the “smart system”, but that should be fun (I hope)!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeccaH, We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great budget TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget TV. Affordable, great picture, and has worked great since purchase. Happy with the quality and was easy to learn the system quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, John!

      We’re so glad to hear you’re happy with the quality and picture of your new K-55S30. It’s great to know you found the system easy to navigate and that it’s been performing well since day one.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my living room and nice picture. Young man that sold it to me was knowledable and very efficent. Tv was brougt to my car and loaded into my car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Needed upgrade due to unfortunate circumstances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're somebody like me, who only needs just a basic/NonOLED TV (approximately this size) for their general movie streaming or video gaming at a not egregious price, then this TV is for you. So far the android smart TV features have been definitely improved in performance and functionality since my previous 2019 model...which unfortunately succumbed to a lightning strike surge. In fact with this TV, I think it loads apps and switches inputs much faster on a whim even if I switch between my PlayStation 5, and then to the YouTube app that's installed on the TV. The remote with this model is less complicated, having a reduces size. Which could be troublesome for some people that manually input TV channels, But I honestly appreciate the size reduction. It also worked with not only my PSPeo, but also my PS5 immediately as an alternative remote/controller for apps. The only weird thing I really noticed is that the TV clicks when I turn it off and on. It's been awhile since I've seen this but apparently it's normal. My only giant issue was the fact that since this was a updated Sony Bravia model, I figured the TV leg supports would be in the same position/placement. They are not. So I had to opt to get a new TV stand just to fit just this one accordingly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jononarf!

      We are absolutely thrilled to hear that your new K55S30 is hitting the sweet spot for your movie streaming and PS5 gaming! It is awesome to know that you are loving the faster app loading, responsive input switching, and the sleeker, more compact remote control.

      Just to confirm, the clicks you hear are completely normal! It is just the internal relay power switch cycling. We truly appreciate your feedback regarding the updated leg support placement, and we are glad you were able to get everything sorted out with your new stand.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Buy the Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unexpected purchase when our 4 year old Samsung 52” Smart TV zonked out without warning. Off to Best Buy we went. A replacement Samsung tv would have set us back $350 compared to the Sony at well over $550, but our aging Sony in the family room has been super reliable with great picture for 10 or more years, so the choice was easy. The new Sony TV has a nice bright picture and while synchronizing the cable remote was a 5 step process, we seem to have it dialed in. TV is used for cable programming and streaming with no issues hooking up to Apple TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuckG, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gives me a sharp picture and beautiful color, but the real plus was the service I received. The sales person who helped me knew the products and was able to explain the pros and cons of each. All my questions were answered with patience. The delivery and installation was flawless—and tidy. The technicians did not leave until I had a clear understanding re: how the TV worked. They were patient and explained everything to my satisfaction. I highly recommend Best Buy for their outstanding customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnadee,

      Awesome! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google linked TV - thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a larger tv for my home and this one for my vacation home. I do like the google linked sony TV's in that you have all of your viewing information in one place. I also have basically the same TV in each home which is good for being able to operate it. I had Best Buy set it up for me so that was smooth sailing. The only thin with this smaller TV is that the remote does not light up when you pick it up. Overall I am very satisfied with this purchase and would but it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyE,

      We are honored to hear that you have chosen to make Sony a part of both your primary and vacation homes. It is fantastic to know that having a consistent experience across your BRAVIA TVs, along with the centralized convenience of Google TV, has made your viewing so seamless. We appreciate your feedback regarding the remote features on this model, and we are thrilled that the setup was such smooth sailing for you.

      Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Sony 55 inch with the new Bravia 3 55 inch. Definite improvement in picture quality, especially color and crispness of picture. Sound quality is better as well. While some find the remote difficult to use I find the brevity of the controls actually easier and more intuitive than the older remotes with more buttons. Access to setup and options menus easier as well. In addition this model has sound settings and controls, like an equalizer, that help tailor the sound to the environment better. Would recommend this tv without hesitation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulM,
      This is definitely a great choice for an upgrade! Glad to hear that you noticed the great improvements of the BRAVIA 3 with the previous TV models. We really appreciate your satisfaction with the exceptional picture, sound, features, remote, and overall performance of your new TV. Thanks you for your recommendation and for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Sony TV preferred over Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot have a better TV than made by Sony. I purchased this size for our bedroom and it’s a perfect size! A big change from Samsung, their parts are not available after two/2 years….not good…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PattyCakes,

      It’s wonderful to know you are enjoying the perfect size and excellent quality of your new 55" BRAVIA 3 TV for your bedroom. We appreciate your loyalty to the Sony brand!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY is a Must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally talked my MIL into paying a little more for a SONY after several bad experiences with LG. The color, clarity, and responsiveness are great. The semi-gloss screen is great because it diffuses annoying reflections in her bright living room. She is also excited about the app integration and ability to mirror her phone, which allows her to share pictures/videos with freinds and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Glocnikar!

      We are thrilled to hear your mother-in-law is enjoying the color, clarity, and responsiveness of her new K-55S30. It’s great to know the semi-gloss screen is effectively diffusing those living room reflections and that she’s already putting the mirroring features to good use with friends and family.

      Welcome her to the Sony family!

      Best regards, Gus, Sony Social Media Team Sony_US