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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 404 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, ease of use, and vibrant color of the 55" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Many find the setup process effortless. However, some customers have expressed concerns regarding the software and connectivity with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 404 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony does it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Easy to operate. Don't love the layout of the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonZ, Thank you for the great review! We're glad you like the great picture, sound, and ease of use of your Sony Bravia 3. We have noted your input about the layout of the remote and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    pleased with my new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and sound are excellent for a moderately priced tv. The colors and brightness make it delightful to watch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElaineM,
      Fabulous! We're happy to hear your enjoyable viewing experience with your new BRAVIA 3 TV. Nice to know that you are having a great time with the amazing picture and sound quality of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Good Picture. Bad Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture. software is glitchy. change channels too fast, it locks up. Have to restart tv. Can not go straight to C.C. Have to drill down. MUTE tv turns off sound bar after short period. Surfing Very slow. Update did Not fix. Using OTA antenna. Purchased mainly for Wide viewing angle. Next model up did not have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nope, Thank you for sharing your experience with the BRAVIA 3. We sincerely apologize for the issues you’ve encountered and understand how frustrating this can be. Here are some steps that might help improve your experience: Software Glitch and Channel Lock-Up: Perform a factory reset. Closed Captions (C.C.) Accessibility: If you're remote doesn't have a dedicated button for C.C., you can acess it by pressing the MENU button to access the Control Menu, then select the CC/Subtitle option. For more detailed information about Closed Caption/Subtitle, you might find this link helpful: https://www.sony.com/electronics/support/articles/00244799?utm_source Sound Bar Mute Issue: Adjusting HDMI CEC settings or using an HDMI CEC-less adapter might resolve this issue. https://www.sony.com/electronics/support/articles/00161073?utm_source Slow Surfing: Performing a factory reset, or reconnecting to the internet may improve responsiveness. OTA Antenna Usage: For better OTA performance, we recommend repositioning the antenna to ensure optimal signal reception. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Best Buy Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 3. Thank you for your patience, and we look forward to improving your experience! Sincerely, Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 55 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Price was a good price also. I think Sony has a much better product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DebbieJ,

      Thank you for your fantastic review of the Bravia 3! We're thrilled to hear that you're enjoying the great picture quality and that you found the price to be a good value.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid-tier TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia 3 LED 4k 55 inch tv has a great picture and handles HDR very well. Great for a mid-tier TV option.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 1ndc4rfan,

      Thank you for choosing Sony!

      We’re delighted to hear that you’re enjoying the picture quality and HDR performance of the Sony K55S30! It’s fantastic to know that it’s exceeding your expectations as a mid-tier option. Enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Happy with TV, not with Best Buy Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV at the Best Buy store in Fair Lakes, Fairfax, VA. Sellers were pushing for a “membership”/product insurance and also their credit card for an extra discount. It’s absurd to think that companies can’t guarantee a NEW product for more than 2 WEEKS! The credit card is a scam. According to the store representative, the transaction didn’t get through, so I didn’t receive any discount. Paid with a different card, but the Best Buy credit card arrived in the mail for nothing. Wonder why Amazon is leaving you out of business?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for a non-flagship model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear display, east set-up, easetly to use UI, the onboard speakers are sound fine, its everything I could ask for for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CameronP,

      It makes us really happy to hear that the Sony BRAVIA 3 has proven to be an ideal choice for you! We focus on creating products with a sharp visual presentation, straightforward installation, and an intuitive operating system. We are also glad the integrated sound performs well for your needs. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Crystal picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear crystal picture, easy set up, a lot of apps option. sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Logitech, Fabulous! We're delighted to hear that you're satisfied with the amazing picture & sound quality, ease of setup, and Google TV feature of your BRAVIA 3. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Sleek design. Great picture and sound ...what more could you ask for...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EstelleW,

      We're immensely please to learn your BRAVIA 3 delivered on all fronts with its easy setup, sleek design, and great picture and sound—The most rewarding is to hear you consider it's everything you could ask for!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A really good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Nice picture. Works great for cutting the cable and watching Tv without the monthly bill. Added a Mohu indoor antenna which pulled in a ton of local channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoyceW, thank you for the five-star rating! We're thrilled to hear you're enjoying the BRAVIA 3 exceptional picture quality and its user-friendly interface–and using your indoor antenna to watch TV without a monthly bill is really an smart move! Thank you letting Sony improve your entertainment experience! Best regards, –Jenn. Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The volume is good picture quality is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristineW, Thank you for the 5 stars! We're glad to know that the Sony BRAVIA 3 TV's picture and quality satisfies you. It's also great to hear that you had a smooth set up with it. Thank you for choosing Sony, enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much easier to operate than our old TV. The picture is great. We have a sound bar so we are using that. All in all, I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherriP!
      Thank you for your feedback! We are truly wonderful to know that you find our BRAVIA 3 much easier to operate and that you’re pleased with the picture quality.

      With features like 4K HDR and advanced color technology, our TVs are designed to deliver stunning visuals that enhance your viewing experience.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, clear picture and sound. Great access to many streaming services. Bluetooth for home theater, too. Very good purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the k55s30, MichaelT! We're thrilled to hear that you're enjoying the beautiful, clear picture and sound quality. It’s great to know that streaming your favorite services and making the most of home theater Bluetooth features has made it a very good purchase for you. We designed this TV to deliver an immersive viewing and listening experience with easy access to all your favorite content. If you ever need tips on getting even more out of your TV, feel free to reach out. Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sony TV. Excellent quality picture! Easy to use. Nice features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pegasus6,

      Amazing! We're thrilled that you are enjoying the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    The Bravia tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia tv that we purchased from Best Buy was a good item for the money. The color and picture are not as vibrant as other brands. I would still recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVInstallation,

      We are excited to hear that you found the Sony BRAVIA 3 to be a good item for the money and that you would still recommend it!

      To ensure you are experiencing the absolute best picture quality and color vibrancy your TV can offer, we highly recommend a quick optimization of the display settings. This is the simplest way to unlock the full, stunning potential of your new BRAVIA 3.

      Please follow the official Picture Quality Improvement Guide below, which walks you through the steps to calibrate your TV for the ultimate viewing experience:

      https://www.sony.com/electronics/support/articles/00190409

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this TV, great picture and sound, the only thing is just after a year the screen went out. Thank goodness for Best Buy tech pack, which they replaced the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tessdz, We are sorry that the TV went out quickly, however you can always count on our tech team for troubleshooting steps and warranty process. Overall, we are delighted to hear that you got a new brand TV. We hope you keep enjoying the BRAVIA 3 LED TV. Thank you for choosing Sony. Best regards, -Ismael Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen quality for watching. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanP,

      Thank you for choosing Sony!

      It makes us really happy to hear you're enjoying the excellent screen quality on your K55S30 TV. Thank you for your positive feedback and for recommending our product!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sales agent introduced me too this Sony Bravia 3, and I must say,I Am Totally Satisfied, everyday I have something more too explore on this TV, it's exciting and truly enjoyable and entertaining. High Quality Pictures!!! I am Amazed with this purchase, get one!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElginB,
      Thank you for sharing your excitement! We’re so happy to hear that you’re enjoying your new Sony BRAVIA 3. It’s great that the picture quality and features continue to impress you. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Has great picture and great sound works nicely for a bedroom TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the K-55S30, JenaA! We are very glad to hear that it has a "great picture and great sound" and that it works nicely as a TV for your bedroom.

      We designed the S30 series to offer a high-quality viewing and listening experience in a package that fits well in a variety of spaces, and it's rewarding to know that it is serving your needs perfectly.

      We appreciate you choosing Sony and for sharing your experience!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t go wrong with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture (always expected from the Bravia line) TV is sharp and worth every dollar. Speakers married up to my Sony sound bar no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NJShopboy201,

      Thanks for the comment and the 5-stars rating! We appreciate the review and It makes us really happy to hear about the good impression you are having with your BRAVIA TV! Including Sony's 4K HDR Processor X1, which intelligently enhances every scene in real-time boosting color, contrast, and clarity, so you can enjoy the highest quality possible!

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

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