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Customer Ratings & Reviews

Your price for this item is $898.00
The comparable value price is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 114 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 114 reviews
  • Rated 5 out of 5 stars

    Superb, sharp, smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony Bravia 5 55 inch Mini Led unit is the perfect blend between price and quality. If you must have an OLED, then this isn’t the unit. However, saving 500 plus for nearly the same quality at 55 inch its a no brainer. Google TV expereince, smooth, snappy, and depp rich near perfect blacks is everything youll want and this unit delivers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BioAbyssal!
      Thank you for sharing your review of the Sony Bravia 5 TV. We are delighted to hear that you find it to be a perfect blend of price and quality, offering a fantastic viewing experience at a competitive price point. Your feedback on the Google TV experience and the near-perfect blacks is greatly appreciated.

      The unit's smart features, including voice control and personalized recommendations, enhance your entertainment experience, making it effortless to find and enjoy your preferred content.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Wait for it . . .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I’ve been watching this specific model for several months. Finally found a display model go on open box at an enticing price. No regrets waiting for the right opportunity. Sony Bravia gives an outstanding quality picture. Sound is best coming from an external sound bar or amp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raskell,
      Thanks so much for sharing your feedback on the K-55XR50 TV!
      It is fantastic to know that you found the right opportunity to purchase this TV and that you feel the Sony BRAVIA picture quality is outstanding.

      This model features our Triluminos Pro display technology, which provides a wider palette of colors, and includes Google TV built-in for easy access to all your favorite content and apps.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Ethan and Joseph Rock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy experience, sales team was super helpful. Ethan and Joseph broke down all the tech details and were very knowledgeable with comparing different models for what we were looking for in a 55” TV. As usual, this Best Buy exceeded all our expectations which is why we continue to utilize them for our electronics and home appliance needs. Thanks Bloomingdale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to buy a tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy place to buy a tv everyone was bery helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Seanm!

      We are so pleased to hear that you had a great experience and that everyone was so helpful in your purchase of the K55XR50 television. We designed this TV to provide a premium and user-friendly experience, and it's wonderful to know that you are happy with it.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 5 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is a much needed improvement from my preview TV. A variety of color templates for different preferences. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curtisey,

      We are thrilled to hear that the picture quality of your 55" BRAVIA 5 Mini LED TV is a much-needed improvement over your previous TV, and that you are enjoying the various color templates for customization! The BRAVIA 5 features the XR Triluminos Pro technology and a new Mini LED backlight system designed specifically to deliver those vivid colors and detailed contrast, making for a truly spectacular picture.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Picture - Learning how to use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 5-year-old Sony LCD television with this one. I wanted the much faster processor that the Bravia 5 series televisions have. The picture of my old Sony was very good, and this one takes the image to a higher level. The image is sharper without adjusting the sharpness, and there is more depth, and a bit of a 3D effect that is more noticeable than in my previous set. I mostly watch sports and still have motion blur. I hope to adjust it out. Even though I have fast internet service, YouTube TV still lags and hangs up sometimes when using the back button. I am beginning to believe that it is the streaming service, not the TV. In summary, the new Sony is a refinement over my 5-year-old Sony. The faster processor and the Mini LED design are the main improvements that I see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      We are pleased to hear that your new BRAVIA 5 is delivering that sharper, high-depth image you were looking for! To help reduce the motion blur you're seeing during sports, we recommend going to Settings > Display & Sound > Picture > Motion and adjusting the Motionflow settings; specifically, try setting Smoothness to a higher level to help the TV's processor track fast-moving objects more effectively. Regarding the YouTube TV lag, you are likely correct that the service or app itself is the bottleneck, but ensuring your TV's software is fully updated can often help the processor handle those navigation commands more smoothly. Thanks for choosing Sony and for being a long-time member of the Sony family!

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Senior Citizen Proof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony-55" Class Bravia 5 MINI LED 4K Smart Google TV is slimmer and less bulkier than the one I bought before . The remote also has more features such as Netflix, Amazon Prime, Tube, Disney, Sony Pictures,etc. The sound on the TV is better than on the previous Sony TV I had purchased. The TV tools are easier to navigate especially for a Senior Citizen. The installation process was easier and faster.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Montezumameister,

      Thank you for choosing Sony!

      It brings us great joy to hear that the K55XR50 TV is making such a positive difference for you! We’re glad the slimmer design, enhanced remote features, improved sound, and user-friendly tools are all contributing to a better experience, especially with easy installation. Your feedback truly inspires us to keep delivering products that bring comfort and convenience to every user. Thank you for sharing your thoughtful review!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Superb picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced another Bravia that had begun to develop LED failure along one of its backlight strips. That unit was a 2016 model, and while its picture was really good, it can't compare to the precise backlighting of this new Bravia 5. It has all the best features and performance of the older Bravia, only better. Everything has been refined. The picture is every bit as good as our main TV, a 65" Bravia 950-series.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      We are genuinely pleased to hear you are enjoying the significant upgrade with your new 55" BRAVIA 5 Mini LED TV! It is wonderful that after many years of enjoying your 2016 model, you can now experience the major refinements, especially the precise backlighting and superior performance that brings it up to the quality of your 950-series TV. Thank you for your continued loyalty to BRAVIA!

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 55-inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the cheapest, or the fastest, or the biggest, but it works well and reliably, and it has a great picture. I was replacing a similar Sony which quit after 8 years of constant use. I have a minor glitch with the Zvox sound bar optical audio output, which requires an occasional restart, but it's a rock solid product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,

      It's great to hear that you find this model to be reliable, offer a great picture, and work exceptionally well. We are also thrilled that your previous Sony TV provided you with eight years of constant use—that speaks directly to the durability we aim for in our products.

      Thank you for calling the BRAVIA 5 a "rock solid product" and for giving us a five-star rating!

      We really appreciate you being part of the Sony family!

      Regards
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Perfect 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Picture looks gorgeous with SD,4k,PS5,sports, everything you can throw at it. Vibrant and accurate colors,user friendly interface,sound is great,soundbar would make it better of course.A++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, DuffMan!

      We are ecstatic to hear that you find the K-55XR50 to be an amazing TV and that the picture "looks gorgeous" across every type of content—from standard definition (SD) all the way up to 4K, PS5, and sports!

      Your praise for the "Vibrant and accurate colors," user-friendly interface, and great sound quality is incredibly rewarding. We are delighted that the XR50 is delivering an A++ experience for all your viewing needs.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and the sound bar is attached, which looks so good. I'm very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User103769,

      We are delighted to hear that you are so pleased with your new TV! It is wonderful to know that you are enjoying the great picture quality and that the integrated look of the soundbar adds to the aesthetic of your setup.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    My 55" Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV that is fast and responsive with crisp display and excellent sound when used with my older Sony soundbar. Have bough high end Sony TVs for years and they have never disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulH,

      That's absolutely fantastic to hear! Thank you for the five-star review and for being a loyal Sony customer over the years—we truly appreciate your trust in our high-end TVs.

      We're honored you are finding the BRAVIA 5 to be fast, responsive, and featuring a crisp display. It’s also great to know that the integration with your older Sony soundbar provides excellent sound.

      We look forward to continuing to provide you with technology that never disappoints! Thanks for being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV had a little problem with the sound not matching the picture and paid Best Buy Geek squad to deliver and set up the TV. Called them to fix the problem but couldn’t get them to come out for a week. It took me a couple of days to figure it out and it works great. Love the TV but not real happy with Geek Squad. However I have to say that in the past they have taken good care of me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, PhilBro!

      We are so glad to hear that you love your K-55XR50 television and that after solving the issue, it is working great! Delivering that excellent performance is our primary goal.

      We are sorry to hear about the delay and frustration you experienced with the audio/video synchronization issue and the wait time for Geek Squad service. While the Geek Squad is a third-party service, we want all of our customers to have a seamless setup experience. We appreciate you mentioning that you were able to figure out the solution yourself, and we are happy to know that they have taken good care of you in the past.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great deal I love Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv it is very responsive I also enjoy the three different brightness settings I have it in my living room just to have visuals play when I’m mixing records and the picture quality is amazing. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Safety,

      Thank you for choosing Sony!

      We're pleased to learn that your K55XR50 has been such a great fit for your living room setup. It’s wonderful to hear you’re enjoying its responsiveness, the flexibility of the three brightness settings, and the amazing picture quality while you mix records. Thank you for sharing your experience — we hope it continues to enhance both your visuals and your creative sessions for a long time to come.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, bright and accurate colors! Set up was easy. Nice edge to edge picture. Sound can set itself, but also has equalizer controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DaleH,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you love your new K55XR50 TV! We're glad the setup was easy and you're enjoying the great, edge-to-edge picture with bright and accurate colors. It's also fantastic that you found the sound controls, including the equalizer, helpful.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony 55' Bravia 5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV with nice clear picture and sound. The picture quality is also excellent. Definitely recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IndranilDas!
      Thank you for sending in your review and letting us know how much you enjoy your TV.
      It is fantastic to know that you are pleased with the K-55XR50! Hearing that you find the picture and sound quality excellent makes us very happy.

      This model is built to deliver clarity, using our advanced 4K Processor X1 to upscale everything you watch and features like Acoustic Multi-Audio to ensure the sound matches the stunning visuals.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    New tv bedroon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tv is wonderful. Works well. Size is good for the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeverlyR,

      That's great to hear! We are delighted that your 55" BRAVIA 5 Mini LED TV is working wonderfully and that the size is a good fit for your room. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Salesman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine but the salesman was pushy about reapplying for my credit card; which I haven't used in years. I informed him several times I was paying cash. I realize salesmen have to inform customers of all available opportunities but when I said I was not interested I didn't like that he kept on..He's only doing his job but i was annoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase experience, Quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Controls work great, easy setup. Best Buy sales team was easy to deal with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BCChaz,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're enjoying your K55XR50 TV. We're glad the setup was easy and that you find the controls great to use. It's also fantastic to hear you had a positive experience with the Best Buy team. We appreciate you taking the time to share your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony 55" Bravia 5 Mini LED 4K UHD Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is super with a fantastic picture!! The best part of the experience was Patrick and Jack from the Geek Squad!! They were super in installing and explaining how to use the Apple TV for my remote. Everything works as they said and I truly was impressed with the professionalism of these two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MichaeloS!

      We are so pleased to hear that you love your new K-55XR50 television and are enjoying its fantastic picture! It's incredibly rewarding to know that the visual quality of our screens continues to impress.

      We also deeply appreciate you sharing your positive experience with the Geek Squad installation team. We are thrilled to hear that their professionalism and clear explanations on setting up your Apple TV remote made your entire experience so seamless. It’s important to us that our customers feel supported, and we’re glad their service met that high bar.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global