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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 145 reviews

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  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-145 of 145 reviews
  • Rated 5 out of 5 stars

    Love new TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new TV!! Great picture and sound. Definite upgrade from my previous TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KarenC!

      We are absolutely thrilled to hear that you are loving your new K-55XR50 and that the picture and sound are a definite upgrade for you. We design our BRAVIA televisions to deliver a truly immersive viewing experience, so it is wonderful to know it is hitting the mark.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 2nd Sony Bravia we've purchased. Really like the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonB,

      It’s a true pleasure to hear that you’ve chosen to bring a second Sony BRAVIA into your home. There is no greater compliment than a returning customer, and we are delighted that the vibrant picture quality continues to impress you with this latest addition to your setup. We aim to make every viewing experience feel like a cinematic event, and knowing we’ve succeeded twice over for you is fantastic.

      Thank you for your incredible loyalty and for continuing to make Sony BRAVIA the centerpiece of your home theater experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    TV 55'' Sony Bravia 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture and easy to use. Sony Tv sound is good without the sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,

      We are pleased to hear that you are enjoying the great picture quality and user-friendly interface of your new BRAVIA 5. It is also wonderful to know that the built-in sound is meeting your needs.

      Thanks for choosing Sony.

      Best regards, 
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever owning a Sony TV. So far I have nothing negative to say.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolJ,

      We are honored to have you as a first-time Sony TV owner! We are thrilled to hear that your experience with the BRAVIA 5 has been entirely positive so far.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Do not understand reasoning for this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid viewing experience but not overwhelming. Comparable to the Sony we bought 8 - 10 years ago.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, LindaB!

      We’re glad to hear you’re enjoying a solid viewing experience with your new BRAVIA 5. It’s actually a huge compliment to our older sets that they’ve set such a high bar for you over the last decade!

      While the "feel" might seem familiar, we’ve packed a lot of new magic into this model—like our XR Processor which works much harder than older chips to refine color and contrast in real-time. We hope that as you watch more 4K content, you’ll start to notice those subtle details that make this new generation special.

      We appreciate you staying with the Sony family for another decade of movie nights!

      Best regards,

      Gus, Sony Social Media Team Sony_US