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Customer Ratings & Reviews

$1,149.99
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Comp. Value: $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 126 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent picture quality and reliable performance of the 55" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025). The TV is also easy to setup. However, some customers have noted that the TV's brightness could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 126 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb, sharp, smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony Bravia 5 55 inch Mini Led unit is the perfect blend between price and quality. If you must have an OLED, then this isn’t the unit. However, saving 500 plus for nearly the same quality at 55 inch its a no brainer. Google TV expereince, smooth, snappy, and depp rich near perfect blacks is everything youll want and this unit delivers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BioAbyssal!
      Thank you for sharing your review of the Sony Bravia 5 TV. We are delighted to hear that you find it to be a perfect blend of price and quality, offering a fantastic viewing experience at a competitive price point. Your feedback on the Google TV experience and the near-perfect blacks is greatly appreciated.

      The unit's smart features, including voice control and personalized recommendations, enhance your entertainment experience, making it effortless to find and enjoy your preferred content.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wait for it . . .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I’ve been watching this specific model for several months. Finally found a display model go on open box at an enticing price. No regrets waiting for the right opportunity. Sony Bravia gives an outstanding quality picture. Sound is best coming from an external sound bar or amp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raskell,
      Thanks so much for sharing your feedback on the K-55XR50 TV!
      It is fantastic to know that you found the right opportunity to purchase this TV and that you feel the Sony BRAVIA picture quality is outstanding.

      This model features our Triluminos Pro display technology, which provides a wider palette of colors, and includes Google TV built-in for easy access to all your favorite content and apps.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 5 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is a much needed improvement from my preview TV. A variety of color templates for different preferences. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curtisey,

      We are thrilled to hear that the picture quality of your 55" BRAVIA 5 Mini LED TV is a much-needed improvement over your previous TV, and that you are enjoying the various color templates for customization! The BRAVIA 5 features the XR Triluminos Pro technology and a new Mini LED backlight system designed specifically to deliver those vivid colors and detailed contrast, making for a truly spectacular picture.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Ethan and Joseph Rock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy experience, sales team was super helpful. Ethan and Joseph broke down all the tech details and were very knowledgeable with comparing different models for what we were looking for in a 55” TV. As usual, this Best Buy exceeded all our expectations which is why we continue to utilize them for our electronics and home appliance needs. Thanks Bloomingdale!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great place to buy a tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy place to buy a tv everyone was bery helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Seanm!

      We are so pleased to hear that you had a great experience and that everyone was so helpful in your purchase of the K55XR50 television. We designed this TV to provide a premium and user-friendly experience, and it's wonderful to know that you are happy with it.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great quality tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way the unit changes tv channel's. Also how it transitions into multi media functions. Remote control is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geojeff,

      We are thrilled to hear that you're enjoying the great quality and ease of use of your new BRAVIA 5! It’s wonderful to know that the channel transitions and multimedia functions are working smoothly for you with the new remote.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Picture - Learning how to use it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 5-year-old Sony LCD television with this one. I wanted the much faster processor that the Bravia 5 series televisions have. The picture of my old Sony was very good, and this one takes the image to a higher level. The image is sharper without adjusting the sharpness, and there is more depth, and a bit of a 3D effect that is more noticeable than in my previous set. I mostly watch sports and still have motion blur. I hope to adjust it out. Even though I have fast internet service, YouTube TV still lags and hangs up sometimes when using the back button. I am beginning to believe that it is the streaming service, not the TV. In summary, the new Sony is a refinement over my 5-year-old Sony. The faster processor and the Mini LED design are the main improvements that I see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      We are pleased to hear that your new BRAVIA 5 is delivering that sharper, high-depth image you were looking for! To help reduce the motion blur you're seeing during sports, we recommend going to Settings > Display & Sound > Picture > Motion and adjusting the Motionflow settings; specifically, try setting Smoothness to a higher level to help the TV's processor track fast-moving objects more effectively. Regarding the YouTube TV lag, you are likely correct that the service or app itself is the bottleneck, but ensuring your TV's software is fully updated can often help the processor handle those navigation commands more smoothly. Thanks for choosing Sony and for being a long-time member of the Sony family!

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Senior Citizen Proof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony-55" Class Bravia 5 MINI LED 4K Smart Google TV is slimmer and less bulkier than the one I bought before . The remote also has more features such as Netflix, Amazon Prime, Tube, Disney, Sony Pictures,etc. The sound on the TV is better than on the previous Sony TV I had purchased. The TV tools are easier to navigate especially for a Senior Citizen. The installation process was easier and faster.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Montezumameister,

      Thank you for choosing Sony!

      It brings us great joy to hear that the K55XR50 TV is making such a positive difference for you! We’re glad the slimmer design, enhanced remote features, improved sound, and user-friendly tools are all contributing to a better experience, especially with easy installation. Your feedback truly inspires us to keep delivering products that bring comfort and convenience to every user. Thank you for sharing your thoughtful review!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    Superb picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced another Bravia that had begun to develop LED failure along one of its backlight strips. That unit was a 2016 model, and while its picture was really good, it can't compare to the precise backlighting of this new Bravia 5. It has all the best features and performance of the older Bravia, only better. Everything has been refined. The picture is every bit as good as our main TV, a 65" Bravia 950-series.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      We are genuinely pleased to hear you are enjoying the significant upgrade with your new 55" BRAVIA 5 Mini LED TV! It is wonderful that after many years of enjoying your 2016 model, you can now experience the major refinements, especially the precise backlighting and superior performance that brings it up to the quality of your 950-series TV. Thank you for your continued loyalty to BRAVIA!

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, slim line look fits perfectly in the room it was mounted in. Beautiful color and screen performance at a competitive price made this a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheShoe,

      Thank you for choosing Sony!

      We’re honored to hear that the sleek and slim design of your K55XR50 TV integrates seamlessly into your room. It is gratifying to know that the color accuracy and screen performance have contributed positively to your viewing experience. Your feedback is invaluable as we strive to provide products that combine style and quality at a competitive price.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Picture looks gorgeous with SD,4k,PS5,sports, everything you can throw at it. Vibrant and accurate colors,user friendly interface,sound is great,soundbar would make it better of course.A++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, DuffMan!

      We are ecstatic to hear that you find the K-55XR50 to be an amazing TV and that the picture "looks gorgeous" across every type of content—from standard definition (SD) all the way up to 4K, PS5, and sports!

      Your praise for the "Vibrant and accurate colors," user-friendly interface, and great sound quality is incredibly rewarding. We are delighted that the XR50 is delivering an A++ experience for all your viewing needs.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the first flat screen from Sony. It was a 48 inch Bravia, which I purchased around 2005. Well, it finally stopped working. Of course, I purchaed another Sony tv. This time I purchased a 55 inch Bravia. This tv did not disappoint. Picture is great and sound is excellent because I purchased a sound bar, also a Sony. I only buy Sony tvs because they last. That is why they are a lttle bit more expensive, because they last. I bought this tv on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaR,

      It is incredible to hear that your original 2005 Bravia lasted two decades! That is a true testament to the longevity we strive for, and we are so glad you chose to stay in the Sony family for your upgrade. Moving from that early flat screen to the 2025 BRAVIA 5 with Mini LED technology and the XR Processor is a massive jump in contrast and detail—especially when paired with a Sony soundbar for that seamless audio integration.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Upgrade from older TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color... updated from a 8 year old sony and color and speed of processor was very noticable. Glad to have purchased and would recommend tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dobe,

      That is fantastic to hear! We are so glad you are enjoying the significant upgrade in color richness and processor speed with your new 55" BRAVIA 5 Mini LED 4K TV. Moving from an 8-year-old model really highlights the advances in our Mini LED backlighting and the power of the latest XR Processor for a noticeable improvement in your viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and the sound bar is attached, which looks so good. I'm very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User103769,

      We are delighted to hear that you are so pleased with your new TV! It is wonderful to know that you are enjoying the great picture quality and that the integrated look of the soundbar adds to the aesthetic of your setup.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice and great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the money. Very sharp and great color. The mini led has good black for great contrast. Lots of features and customization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gismo,

      We are delighted to hear that you find the Sony BRAVIA 5 to be an excellent TV for the money. It's fantastic to know you appreciate the sharp picture, great color, and impressive mini LED contrast. Thank you for sharing your positive experience and for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 5 xr50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony Bravia 5 xr50 for the true colors it gives. I looked at other brands and they seemed washed out looking. I also wanted to use my surround sound system with my new tv purchase. My old tv was a Sony from 2008 and had the optical audio out connection. Side note my old Sony is still working just fine, but is not 4k. If you are looking for a tv with great picture quality and connecting to a surround sound system this is the one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newmac12345,

      It is wonderful to hear that you’ve upgraded to the BRAVIA 5 after nearly two decades with your previous Sony! We are thrilled that the true-to-life colors and Mini LED technology are providing the vibrant picture you were looking for compared to other brands. It's also great to know you've successfully integrated your surround sound system using the optical output, proving that even our newest 4K models still play perfectly with classic audio setups. Thanks for being such a loyal member of the Sony family!

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another fine SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not inexpensive, but high quality: excellent picture, large amount of connectivity, good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kirvls,

      We're glad to hear that you are enjoying the excellent picture quality and connectivity of your new BRAVIA 5! We aim to provide a premium experience with our Mini LED technology, and it's great to know it’s meeting your expectations. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    first smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Multiple HDMI inputs. Easy set up and controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TenorLover,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the excellent picture quality and the convenience of multiple HDMI inputs on your K55XR50 TV. It's wonderful to know that the setup and controls are straightforward, making your experience seamless and enjoyable. Your feedback truly encourages us to keep delivering products that blend quality and ease of use. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV had a little problem with the sound not matching the picture and paid Best Buy Geek squad to deliver and set up the TV. Called them to fix the problem but couldn’t get them to come out for a week. It took me a couple of days to figure it out and it works great. Love the TV but not real happy with Geek Squad. However I have to say that in the past they have taken good care of me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, PhilBro!

      We are so glad to hear that you love your K-55XR50 television and that after solving the issue, it is working great! Delivering that excellent performance is our primary goal.

      We are sorry to hear about the delay and frustration you experienced with the audio/video synchronization issue and the wait time for Geek Squad service. While the Geek Squad is a third-party service, we want all of our customers to have a seamless setup experience. We appreciate you mentioning that you were able to figure out the solution yourself, and we are happy to know that they have taken good care of you in the past.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never spent this much on a tv, so worth it! Black Friday price discount helped though. Color, clarity and sound are amazing. Set up was super easy. The multitude of options to adjust the sound, brightness and color made customizing to our preferences perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FeleciaF,
      Thanks for sharing your review!
      It is fantastic to know that your new K-55XR50 was worth the investment. We’re so glad you were able to grab a great deal and that the setup was a breeze for you. It’s wonderful that the picture and sound quality are hitting the mark.

      We appreciate you choosing Sony!
      Best regards,
      Estefany

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

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