Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 6623850
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the amazing picture quality and the reliable responsiveness of the 55" Class BRAVIA TV. The setup process is also considered easy and helpful. However, some customers have noted that the TV's brightness could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Superb, sharp, smooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sony Bravia 5 55 inch Mini Led unit is the perfect blend between price and quality. If you must have an OLED, then this isn’t the unit. However, saving 500 plus for nearly the same quality at 55 inch its a no brainer. Google TV expereince, smooth, snappy, and depp rich near perfect blacks is everything youll want and this unit delivers
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BioAbyssal!
Thank you for sharing your review of the Sony Bravia 5 TV. We are delighted to hear that you find it to be a perfect blend of price and quality, offering a fantastic viewing experience at a competitive price point. Your feedback on the Google TV experience and the near-perfect blacks is greatly appreciated.
The unit's smart features, including voice control and personalized recommendations, enhance your entertainment experience, making it effortless to find and enjoy your preferred content.
We appreciate you choosing Sony!
Best regards,
Estefany
Ethan and Joseph Rock!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy experience, sales team was super helpful. Ethan and Joseph broke down all the tech details and were very knowledgeable with comparing different models for what we were looking for in a 55” TV. As usual, this Best Buy exceeded all our expectations which is why we continue to utilize them for our electronics and home appliance needs. Thanks Bloomingdale!
I would recommend this to a friend- Pros mentioned:Setup
Great place to buy a tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy place to buy a tv everyone was bery helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Seanm!
We are so pleased to hear that you had a great experience and that everyone was so helpful in your purchase of the K55XR50 television. We designed this TV to provide a premium and user-friendly experience, and it's wonderful to know that you are happy with it.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Exceeds Expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upscaling. Motion Processing. Brightness. User interface. It’s all great. Definitely worth spending a bit more for this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eaclark,
That's excellent feedback! We're thrilled you're enjoying the comprehensive performance of the 55" BRAVIA 5 Mini LED 4K TV, especially highlighting the great upscaling, motion processing, and brightness. We appreciate you recognizing that the premium experience is well worth the investment!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality, Responsiveness
Sony Bravia 55-inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the cheapest, or the fastest, or the biggest, but it works well and reliably, and it has a great picture. I was replacing a similar Sony which quit after 8 years of constant use. I have a minor glitch with the Zvox sound bar optical audio output, which requires an occasional restart, but it's a rock solid product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
It's great to hear that you find this model to be reliable, offer a great picture, and work exceptionally well. We are also thrilled that your previous Sony TV provided you with eight years of constant use—that speaks directly to the durability we aim for in our products.
Thank you for calling the BRAVIA 5 a "rock solid product" and for giving us a five-star rating!
We really appreciate you being part of the Sony family!
Regards
Dominick
- Pros mentioned:Picture qualityCons mentioned:Brightness
Superb picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV replaced another Bravia that had begun to develop LED failure along one of its backlight strips. That unit was a 2016 model, and while its picture was really good, it can't compare to the precise backlighting of this new Bravia 5. It has all the best features and performance of the older Bravia, only better. Everything has been refined. The picture is every bit as good as our main TV, a 65" Bravia 950-series.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidM,
We are genuinely pleased to hear you are enjoying the significant upgrade with your new 55" BRAVIA 5 Mini LED TV! It is wonderful that after many years of enjoying your 2016 model, you can now experience the major refinements, especially the precise backlighting and superior performance that brings it up to the quality of your 950-series TV. Thank you for your continued loyalty to BRAVIA!
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Picture quality, Responsiveness
My 55" Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV that is fast and responsive with crisp display and excellent sound when used with my older Sony soundbar. Have bough high end Sony TVs for years and they have never disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulH,
That's absolutely fantastic to hear! Thank you for the five-star review and for being a loyal Sony customer over the years—we truly appreciate your trust in our high-end TVs.
We're honored you are finding the BRAVIA 5 to be fast, responsive, and featuring a crisp display. It’s also great to know that the integration with your older Sony soundbar provides excellent sound.
We look forward to continuing to provide you with technology that never disappoints! Thanks for being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Picture quality
Senior Citizen Proof
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony-55" Class Bravia 5 MINI LED 4K Smart Google TV is slimmer and less bulkier than the one I bought before . The remote also has more features such as Netflix, Amazon Prime, Tube, Disney, Sony Pictures,etc. The sound on the TV is better than on the previous Sony TV I had purchased. The TV tools are easier to navigate especially for a Senior Citizen. The installation process was easier and faster.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Montezumameister,
Thank you for choosing Sony!
It brings us great joy to hear that the K55XR50 TV is making such a positive difference for you! We’re glad the slimmer design, enhanced remote features, improved sound, and user-friendly tools are all contributing to a better experience, especially with easy installation. Your feedback truly inspires us to keep delivering products that bring comfort and convenience to every user. Thank you for sharing your thoughtful review!
Best regards,
-Fred
- Pros mentioned:Picture quality, Responsiveness
Great deal I love Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv it is very responsive I also enjoy the three different brightness settings I have it in my living room just to have visuals play when I’m mixing records and the picture quality is amazing. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Safety,
Thank you for choosing Sony!
We're pleased to learn that your K55XR50 has been such a great fit for your living room setup. It’s wonderful to hear you’re enjoying its responsiveness, the flexibility of the three brightness settings, and the amazing picture quality while you mix records. Thank you for sharing your experience — we hope it continues to enhance both your visuals and your creative sessions for a long time to come.
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, bright and accurate colors! Set up was easy. Nice edge to edge picture. Sound can set itself, but also has equalizer controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaleH,
Thank you for choosing Sony!
It's a true pleasure to hear that you love your new K55XR50 TV! We're glad the setup was easy and you're enjoying the great, edge-to-edge picture with bright and accurate colors. It's also fantastic that you found the sound controls, including the equalizer, helpful.
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup
Excellent Purchase experience, Quality TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Controls work great, easy setup. Best Buy sales team was easy to deal with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BCChaz,
Thank you for choosing Sony!
It makes us really happy to hear that you're enjoying your K55XR50 TV. We're glad the setup was easy and that you find the controls great to use. It's also fantastic to hear you had a positive experience with the Best Buy team. We appreciate you taking the time to share your feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony 55" Bravia 5 Mini LED 4K UHD Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is super with a fantastic picture!! The best part of the experience was Patrick and Jack from the Geek Squad!! They were super in installing and explaining how to use the Apple TV for my remote. Everything works as they said and I truly was impressed with the professionalism of these two.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MichaeloS!
We are so pleased to hear that you love your new K-55XR50 television and are enjoying its fantastic picture! It's incredibly rewarding to know that the visual quality of our screens continues to impress.
We also deeply appreciate you sharing your positive experience with the Geek Squad installation team. We are thrilled to hear that their professionalism and clear explanations on setting up your Apple TV remote made your entire experience so seamless. It’s important to us that our customers feel supported, and we’re glad their service met that high bar.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Happy with my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace a 2006 Sony Bravia XBR. The picture is bright and clear. I have 3 other TVs in my house. For my money you can’t beat Sony. Free delivery from Best Buy, can’t beat that either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happytvbuyer,
It brings us great joy to hear you're noticing how bright and clear the picture is on your new Sony BRAVIA 5. Over the years, we've invested heavily in technologies to deliver truly stunning contrast and color, and we are proud that you feel Sony is unbeatable. Enjoy the fantastic viewing experience!
Thank you so much for the 5-star review and for your continued loyalty to Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality. TV does stick out a bit when put on the wall and sound quality sucks a little
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LawrenceC,
Thank you for your review! We're very glad to hear that you're happy with the Sony - BRAVIA 5's good picture quality.
We understand your concerns about the TV sticking out when mounted and the initial sound quality. We will share your comments regarding the physical design to our product team, and we can definitely help with the audio. The TV has a wide range of audio customization options designed to let you adjust the sound to your personal preference and environment, which can make a big difference.
To make the most of your TV's audio, we recommend exploring some settings. You can find a complete guide on how to adjust them and more here:
https://www.sony.com/electronics/support/articles/00302857?utm_source=glean
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
No Complaints
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Sony Tv's for as long as I can remember and they will always be the leader in picture quality in my opinion. My new Bravia 5 continues that opinion. For the best picture from external media, Roku, 4k Bluray, etc. invest in 2.1 HDMI cables. It makes a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KCDad,
Thank you for the fantastic review! We're so honored to have earned your loyalty over the years and are thrilled to hear that your new BRAVIA 5 continues to meet your high standards for picture quality. We completely agree with your advice about investing in HDMI 2.1 cables for external media—it truly does make a difference in unlocking the full potential of your TV's stunning picture. Your feedback is a testament to the viewing experience we strive to deliver.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Consider this tv for your next purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very impressed with my purchase. I've only had it for a few days, but I think this a wonderful tv at this price point. If you enjoy watching sports on tv consider This Sony. All sports look awesome. I am also impressed with first couple of movies that I watched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Motman,
Thanks for your review of the new BRAVIA 5!
We're delighted to hear that you are so impressed with your purchase, even after just a few days. It's especially rewarding to know that you find it to be a wonderful TV for its price point an you're enjoying both sports and movies!
Your recommendation to other sports fans is greatly appreciated! We hope you continue to be impressed and enjoy your new TV for years to come.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV had a little problem with the sound not matching the picture and paid Best Buy Geek squad to deliver and set up the TV. Called them to fix the problem but couldn’t get them to come out for a week. It took me a couple of days to figure it out and it works great. Love the TV but not real happy with Geek Squad. However I have to say that in the past they have taken good care of me.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, PhilBro!
We are so glad to hear that you love your K-55XR50 television and that after solving the issue, it is working great! Delivering that excellent performance is our primary goal.
We are sorry to hear about the delay and frustration you experienced with the audio/video synchronization issue and the wait time for Geek Squad service. While the Geek Squad is a third-party service, we want all of our customers to have a seamless setup experience. We appreciate you mentioning that you were able to figure out the solution yourself, and we are happy to know that they have taken good care of you in the past.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price. Very good quality and the screen is comparable to the more expensive options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello XavierD,
Thank you for choosing Sony!
We're excited to hear that your K55XR50 TV offers excellent quality and a screen experience comparable to higher-priced models. Your positive remarks encourage us to continue delivering great value and performance. Thank you for sharing your satisfaction with us!
Best regards,
-Fred
- Pros mentioned:Picture quality
Stunning Picture for the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a 2016 Bravia and have appreciated the upgrade. Picture quality is amazing when the TV is at eye level, and is at it's best when using the native Google smart tv apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonS,
Thanks for sharing your feedback on your new BRAVIA 5 TV! It's fantastic to hear that the upgrade from your 2016 model was so noticeable and that you're enjoying the picture quality.
You've hit on a key point: getting the TV at eye level is crucial for the best viewing experience, as it ensures you're seeing the full contrast and color range just as it was intended.
It's also great that you're using the native Google TV apps. These are optimized to work seamlessly with the TV's processing power, ensuring you get the most out of features like upscaling and picture enhancements.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality
Excellent picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to view & stream all my shows without any difficulty. The tv told me that I didn't have my best picture quality & how to correct that. I'm impressed!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teddy! We are thrilled to hear that you’re able to stream your shows so smoothly on your BRAVIA 5, and that the TV even helped guide you to the best picture settings.
With its 4K HDR processing and vivid color display, the BRAVIA 5 is designed to make everything look sharp and lifelike, whether you’re watching movies, sports or series.
Thanks for choosing Sony!
Best regards,
Estefany
