Customer Ratings & Reviews
- Model:
- K55XR70
- SKU:
- 10101556
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
- Pros mentioned:Picture quality
Mistake after mistake.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most diappointing purchase I've made in 25 years, due to the inefficient way the online purchase was handled. The tv finally arrived a week late, and is fine. The paperwork that wasn't handled properly, the emails that I was told I would get didn't come, so all the phone calls to diiferent online people were a waste. And I never did receive the set up that I had paid for but have been told the fee would be refunded. What I wanted was not are refund at the time, but someone who would set the tv and sound bar up properly. That never happened.
I would recommend this to a friend Don't ever buy a Sony Bravia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with Sony and Bravia. After 18 months and very little usage the screen broke after the least amount of ever so slight pressure to pick up the TV. Of course we are out of warranty and are stuck with one of the most expensive TVs on the market that is now useless
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisW, We're sorry to hear about your TV. This is definitely not the experience we wanted you to have. Sony only offers one-year standard warranty and unfortunately does not cover physical damage. You may visit the link below for repair options. https://us.esupport.sony.com/support/s/service?language=en_US Regards, -Craig
