Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 10101614
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
- Pros mentioned:Picture quality
Must have TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m absolutely in love with this TV! Quality of the picture of excellent, sound is good..very user friendly TV. Have already recommended to friends
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the K55XR80, Laur. It brings us great satisfaction to hear that you love the picture quality, enjoy the sound, and find the TV user-friendly. Your recommendation to friends means a lot to us. We strive to deliver the best viewing experience and sincerely appreciate your feedback and support. If you have any suggestions or need assistance in the future, please don't hesitate to let us know. Enjoy your Sony TV!
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Picture quality
Nice tv but freezes constantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this TV- BUT we have it hooked up to our satellite box and ever since day 2, the tv has frozen and gone black every few days. The only way to get it back is to unplug it. We have tried everything- used HDMI 2.0 and 2.1 cords (new), swapped the HDMI cord with one from another tv that we know works, changed the input port being used, swapped the satellite box with another. Nothing has worked. Best Buy tech was supposed to come out but he called ahead and suggested we just return the tv, since we’re in the holiday return window. One last cord change- if it happens again we will return. Too bad- nice tv otherwise but there’s no way a three-week old tv should need to be reset 10 times already.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeggyD, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have faced with your Sony BRAVIA 9. For freezing issues, please follow the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00141896
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Ease of use, Picture quality
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality! Very easy to install Love the Sony TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cancun, Perfect! We're thrilled to hear you like the excellent picture quality and ease of installation of your Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony OLED TV 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is high quality, but sound system had to be adjusted by a technician because audio would shut off and I would have to turn tv off and then back on to get sound. Since technician came out and adjusted the tv to the sound bar it doesn't seem as if there are any issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ecpa38t, Thank you for your feedback on the Sony BRAVIA 8. We're glad to hear that you are satisfied with the picture quality. We apologize for the initial inconvenience you experienced with the sound system. It's good to know that the technician's adjustment resolved the issue with the audio shutting off. If you encounter any further problems or have any questions, please don't hesitate to reach out to our support teamthrough this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great experience with real people
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at the outlet were very helpful and professional and attentive, great experience ☺️, I also am enjoying my tv the sonys picture quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LamontB, thanks for the wonderful review!
We're happy to hear you had such a positive experience and that you're now enjoying your BRAVIA 8! The picture quality really shines, and it's great to know you're loving it.
Thanks for choosing Sony!
Sincerely,
Jenn.
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am pleased with this product. The sound quality is good. The picture quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnDrink,
We are pleased to hear that you are enjoying your new BRAVIA 8! It is great to know that the picture quality and sound are meeting your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
ABSOLUTELY BEAUTIFUL PICTURE AND SOUND!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! ABSOLUTELY BEAUTIFUL PICTURE AND SOUND—Watching NFL games on it is almost like being at the game!! And, the voice-activated channel changer system is MARVELOUS for anyone who has arthritis in their fingers/hands!! Once again, Sony has manufactured another winner!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnitaRK, Thank you for your wonderful review! We're thrilled to hear that you're enjoying the stunning picture and sound quality of the BRAVIA 8, especially while watching NFL games. It's great to know that the voice-activated channel changer system is making a positive difference for you, particularly with its ease of use for those with arthritis. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony Bravia 8 55" OLED - Great TV!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been Sony TV owners for decades and wanted to upgrade from our 46" Sony to a little larger one and an OLED model. The Bravia 8 is a great set with a beautiful picture and easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonW! We truly appreciate your kind words! It’s rewarding to hear that our product has positively impacted your experience for decades. You did a great decision to go with the BRAVIA 8 OLED TV that provides deeper blacks, vibrant colors, and superior contrast compared to traditional LED screens. We are glad that the set-up was as easy as you expected, we are always making things easier to our customer. Thank for your loyalty throughout all these years. Best regards. -Ismael
- Pros mentioned:Picture quality
An OLED Wonder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV, Picture quality is excellent, great sound, excellent for movies and sports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WadeP,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying your K55XR80 TV and that its excellent picture quality and great sound are enhancing your movies and sports viewing. It’s wonderful to know it’s delivering such an enjoyable experience.
Best regards,
-Fred
- Pros mentioned:Color
Sony Bravia 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent color. 2 problems.. vertical bars {lines appear in middle of screen (off and on ). Annoying. geek squad said maybe panel defect. also buffers wifi signal and loses internet connection for a few seconds. thinking about returning,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DickeyS, We're sorry to hear about the experience you had with the Sony Bravia 8. This is usually not the case for our TVs nor the experience we want you to have. If you still have the unit and need assistance, let's try to isolate these issues by following the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00032635
If the Wi‑Fi signal on your TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/articles/00184183
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesom choice for this price. Picture Quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, Kral!
We're so pleased to hear that you find your K-55XR80 television to be an awesome choice for the price! It’s fantastic to know that you are enjoying the great Picture Quality. We designed the XR80 series to deliver incredible performance and value, and your feedback is a wonderful confirmation of that goal.
Thanks again for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
My new TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The picture is very beautiful. I would recommend everyone to try it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyHumnel,
We're so glad to hear that you love your new BRAVIA 8 TV! It's fantastic to know that you're impressed with the beautiful picture quality, and we truly appreciate you recommending it. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Sound seems to come from screen rather than a speaker.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a beautiful picture! Easy set up too, (with some YouTube experts involved). Good to be back to a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP! It brings us great satisfaction to hear that you're pleased with your new Sony TV.
The BRAVIA 8 delivers stunning picture quality, making every viewing experience immersive and enjoyable.
Thanks for choosing Sony! We're grateful to have you back with us.
Best regards,
Estefany
- Pros mentioned:Picture quality
Sony Bravia 8 Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia is excellent. The picture quality has the bright and vivid colors, just as I saw in the store. I also like the sound quality. I am thoroughly happy with this product and will share it with others so they may enjoy the tv as well. I give it a 5 star rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeloresG, Thank you for the 5-star rating! We're so glad to hear you're satisfied with the bright and vivid colors, great sound quality, and overall performance of your BRAVIA 8. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Excellent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Picture is incredible based on what is on cable television. Blacks are true blacks and action sports seem to flow better without pixelization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rockin, thank you for the amazing feedback! It brings us great joy to hear your BRAVIA 8 is delivering an incredible viewing experience, especially with true blacks and smooth action during sports. That's exactly what we designed it for! Thanks for choosing Sony. Sincerely, -Jenn.
- Pros mentioned:Picture quality
fred hill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture, works with other apps we already had. your person was very knowledgeable and set up the tv and showed us how to use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FredH,
Thank you for choosing Sony!
We're elated to hear you're enjoying the K55XR80’s beautiful picture and easy app compatibility. We’re also glad the Best Buy team provided great support and made the setup smooth. It’s rewarding to hear that our product has positively impacted your experience.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Picture Quality is great, Sound Quality Exceptional. Sony TV’s are the best. And they last a long time, I have one going on 25 years, still picture perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcell,
We're so glad to hear you're loving the Bravia 8 TV! Its great picture quality, and exceptional sound make it a perfect choice! We hope you have amazing movie night ahead.
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Picture quality
Great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a older oled bravia and it was great but it was time for an upgrade and boy was I happy to see this new bravia oled geat sound,picture definitely woukd recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cody, thank you for the wonderful feedback! We're so glad to hear you're enjoying your new BRAVIA 8 and that the sound and picture quality is just what you were looking for! We appreciate your recommendation and hope your continue choosing Sony! Best regards, -Jenn.
- Pros mentioned:Picture quality
Okay so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the TV for almost 3 weeks now and so far it’s been good. The picture quality is amazing. The sound is okay (I didn’t purchase the sound bar). The only issue I’ve had so far is when the TV randomly glitches out, when I’m using the Netflix app, and the remote doesnt work. I had to unplug, and plug back in to make it work again. It happened twice so far so we’ll see what happens..but other than that not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toby,
Thank you for your comment! We're delighted to hear about your satisfaction with the amazing picture quality and superb sound of your BRAVIA 8. We're sorry if you have experienced some issues. This is certainly not the news we would like to hear from you. To ensure you are getting the most out of your BRAVIA 8, if you haven't yet, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80/downloads
I hope this helps. Should you need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support