Customer Ratings & Reviews

Hi Gage, thank you for sharing your experience! It is truly wonderful to know the Sony - BRAVIA 8 OLED's picture quality is impressing you, and even more so that you're experiencing the full power of its gaming capabilities when paired with your PS5 Pro. Thank you for choosing Sony, and enjoy every moment of your cinematic experience! Regards, Dominick

Hi FastHenry,

Thank you for the 5-star rating! We're glad to hear that you're enjoying your new Sony TV. You can check this help guide if you have any questions on how to use your TV.

https://helpguide.sony.net/tv/lusltn1/v1/en-003/index.html

Thank you for choosing Sony!

-David

Hello Demi,

Thanks for your incredibly enthusiastic review of the Bravia 8! We absolutely love hearing you consider this is the best television thanks to its outstanding picture quality.

We really appreciate your chose of Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi RichieD, thanks for your awesome 5-star review! We're happy to hear that you find the Sony - 55" BRAVIA 8 to be the best OLED. The beautiful picture quality and immersive sound of this TV, will give you an incredible cinematic experience at the comfort of your home. We really hope this continues to be an enjoying experience for you, and thank you for choosing Sony. Regards, -Dominick

Hi MichaelnC,

We appreciate your decades of loyalty to Sony and your honest feedback.

For the best picture quality in your darkened room, try setting the Picture Mode to Custom and ensuring the Light Sensor is turned off in the display settings. This will maximize the deep, accurate contrast that your BRAVIA 8 OLED panel is designed for.

Thank you for choosing Sony.
Best regards,
Eliab

Hi Laurrelle, Thank you for the amazing review! We're glad you like the exceptional picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam

Thank you for sharing your feedback, Jb88.

We are truly sorry to hear about the freezing and power issues you’re experiencing with your K-55XR80. We understand how frustrating this is, especially when other devices are working fine.

While refurbished units should meet high standards, persistent freezing can often be resolved with a factory reset or a firmware update. We’d like to help you get this sorted—please contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can look into this for you.

Thank you for choosing Sony.

Best regards,
Gus, Sony Social Media Team

Hi, Dkjordan,

Thanks for the review and the 5-stars rating! We are truly heartened to hear you have been a loyal Sony customer! It is amazing to hear how much you are loving your BRAVIA TV, as well! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, we are sure you'll enjoy watching your favorite movies at the best quality possible!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi VanessaM,

Perfect! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

-Ralph

Hello MichaelM, thank you for the fantastic review! We're delighted to hear you're enjoying the BRAVIA 8 exceptional picture quality. Now you can enjoy a sort of UHD videos not only on YouTube but on any streaming service that provides high-quality content. Thank you for choosing Sony! Best regards, –Jenn.

Hi Mike, Thank you for your feedback on the BRAVIA 8. We are sorry to hear that the TV did not meet your expectations. At Sony, we strive to provide the best quality and performance in our products, and we regret that this was not your experience. If you have any specific issues or features that you felt were lacking, we would love to hear more details so we can address them in future models. You can contact our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:


Thanks for choosing Sony! -Sam

Hi JosephA,

We are so glad to hear the BRAVIA 8 checked all your boxes! We appreciate the investment in our OLED technology and are thrilled that the fantastic picture quality is meeting your expectations.

Thanks for choosing Sony.

Best regards,

Eliab

Hi StephenR,

Thank you for the review! We're glad to hear that you love the picture color quality of the TV. Thank you for choosing Sony!

-David

Hi Joan,

Thanks for posting this fantastic review.

We're so glad to hear you're loving your new BRAVIA 8 and that it's delivering such a great experience for your movie watching with its sharp, clear picture and good sound quality.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi BarbaraC, thank you for your 5-star review! It's incredibly rewarding to hear that both the simple setup and the exceptional picture quality of your Sony -- BRAVIA 8 are exceeding your expectations. We strive to deliver an amazing viewing experience, and your feedback confirms we're on the right track. Thank you for trusting Sony! Best regards, -Dominick

Hi EdwardM, Thank you for the positive feedback! We're glad you had an amazing customer service experience. It's great to know that you're enjoying the superb colors and picture clarity of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam

Hi there,

That's fantastic to hear! We're delighted that your BRAVA 8 is providing wonderful picture quality and meeting all your expectations. Delivering an exceptional viewing experience is what we strive for at Sony, and your 5-star feedback confirms we've achieved it with your new television. Thank you for choosing Sony!

Best regards,
DiegoV

Hi Yanigue!
It brings us great satisfaction to hear you're pleased with your new BRAVIA 8 TV! We're confident its stunning clarity, vibrant colors and impressive contrast will elevate your viewing experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello CDny72,

Thanks for this fantastic feedback! We're absolutely thrilled to hear you're experiencing the beautiful, vibrant colors and exceptional sharpness on your Bravia 8. Knowing you consider it the "Best Sony Bravia yet!!" truly makes our day.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi, RonY,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

It is great to hear about your loyalty, as we really appreciate it! Thanks for always choosing Sony, have a nice day!
-DiegoV