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Customer reviews

Rating 4.7 out of 5 stars with 581 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 581 reviews
  • Rated 5 out of 5 stars

    new to us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very pleased. We just love the clarity and color on the shows. This is our first flat screen TV. WOW!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mars55,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bravia 8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. I was able to change the default from Google TV , so it is very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KurtM, We're very happy to hear that! Good to know you like the beautiful picture quality and ease of use of your Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is Awesome! I am impressed with the picture quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArchieMinix, That's great! We're thrilled to hear you're impressed with the superb picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Not what I thought it would be.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Sony Bravia 8 because it has a reputation for being a really good gaming tee but unfortunately it wasn't. One thing that Disturbed me the most is every single time it detected a TV. It would go straight into Dolby vision and when it's in dilby vision it wouldn't allow me to make any kind of adjustments with contrast or brightness or color or anything. At the same time I had to do an a lot of adjustments in order to regulate the picture settings for SDR and HDR. It was a lot of work and not worth it. So I exchanged it for the LG G4 with which I'm extremely happy!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yogitim, thank you for taking the time to share your experience with the Sony - Bravia 8. We're sorry to hear it didn't align with what you were hoping for, especially in terms of gaming and picture control. Your feedback is incredibly important to us.
      Regarding Dolby Vision, this format is designed to automatically optimize picture settings for the best possible image based on the content. Because of this, certain manual adjustments are limited. We understand this can be frustrating, especially if you prefer more hands-on control. We also hear your concerns about the effort required to fine-tune SDR and HDR settings, and we appreciate you highlighting that. We truly hope to have the opportunity to earn your trust again in the future. Thank you for considering Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are always a good choice fir electronics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive feedback, OU812!

      We're so pleased to hear that you feel Sony products are a good choice for electronics. We designed the K55XR80 TV to deliver a fantastic viewing experience, and your satisfaction is a great testament to our efforts.

      Thanks again for being a loyal Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the Sony - 55. The pictures are so bright, and we are able to control the sound. We really appreciated Ty Cuevas's help and patience setting up our television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeDgreatviewing,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, picture is very clear and love the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceB, Great! We're delighted to hear you like the picture clarity and the exceptional quality of your new BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    NOT HAPPY WITH BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has not been set up properly. Have the Geeks coming on the 14th. They canceled one appointment and the 14 is as soon as can come. I am not happing with Best Buy at all. They hooked up the TV on 12/19/24. They seem to not have enough Geeks let to many go a while back

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Claudette,

      Thank you for the review and your feedback is greatly appreciated. We do apologize for the inconvenience. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Accessibility

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up, multiple ways to set up legs makes it easy to fit anywhere. Good to use my playstation !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi noeg7,

      Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the Bravia 8 TV! The different leg positions indeed let you place the TV wherever you want. Have amazing gaming sessions ahead with this setup!
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    SONY 55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...! Super visual clarity, easy to operate, perfect size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edward,

      Thank you so much for the fantastic review!

      We're thrilled to hear you're enjoying the super visual clarity, ease of operation, and perfect size of your BRAVIA 8. Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised that the tv inches comes smaller than what was ordered 55” is like equal to 48” out of the box. I would’ve ordered the 65” or 70”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretB,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Ok thought it’d be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the hype the salesman gave us, disappointed. Programming is weird and their live tv is still written in Spanish with no way to change

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyS, thank you for your feedback! We're sorry you're not satisfied with the BRAVIA 8; we completely understand your frustration. The language settings are easily adjustable, and we'd be happy to guide you through this process and any other settings you need to change on your TV. Please send us an email at socialsupport@am.sony.com with your name, username, TV's model number, issue and telephone number. Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep very helpful in explaining what different products were about, and how they worked. Also really patient with checking out process. The Geek squad who came to install my purchase were fantastic. Friendly, courteous and professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatherineB, Thank you for the wonderful feedback! We're glad you had a fantastic shopping and customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Home Center and TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan Semola is great and I have worked with him on a complete basement project as well as this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethE,

      Thank you for choosing Sony!

      It's wonderful to hear about your successful basement project and your recent purchase. The K55XR80 is a member of Sony's BRAVIA 8 series and boasts impressive features such as an XR Processor, OLED technology, 4K Ultra HD resolution, and High Dynamic Range (HDR). Additionally, it operates on Google TV. We're confident that you will thoroughly enjoy this television.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product.............great service by the geek squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MICHAELB,

      That's fantastic to hear! We're thrilled you're loving your new Sony BRAVIA 8 and that the Geek Squad provided great service. Enjoy the stunning picture quality!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 4 out of 5 stars

    Love Sony Bravia tv's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV . I have 2 other sony bravia's and they have lasted over 10 years that's why I bought this brand. I'm very happy with my purchase .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleK,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying your new K55XR80 TV and that you've been a loyal Sony Bravia user for over 10 years. Your trust in our brand means a lot to us. We hope you continue to enjoy your Sony Bravia experience for many more years to come!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchased at retail, in Greece, NY. I self-installed (existing wall mount) and set the TV and audio system up. The product works well, with strong endorsements from my family and Consumer Reports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Document, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first tv very happy with the Sony Bravia 8! Good for my small living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier,

      We're so glad that the BRAVIA 8 is a perfect fit for your living room and that you're happy with your first TV purchase. Thank you for choosing Sony!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized tv overall great tv gaming graphics are awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the Sony k50xr80, RoyA! We’re glad to hear that you’re enjoying the TV’s size and overall performance. It’s great to know the gaming graphics stand out for you—this model is designed to deliver an immersive gaming experience, with dedicated Game mode and responsive graphics to help reduce input lag and enhance visual quality. Your satisfaction is important to us, and comments like yours motivate us to keep providing high-quality entertainment solutions. If you have any more insights or suggestions, we’d love to hear them!

      Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great very clear, enjoying all the new features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nancestorm,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you're enjoying your K55XR80 TV! It's great to know the picture clarity is standing out for you, and that you're making the most of all the new features. Knowing the TV has exceeded your expectations in both quality and innovation is truly rewarding for us.

      Best regards,
      -Fred Sony_US