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Customer reviews

Rating 4.7 out of 5 stars with 581 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 581 reviews
  • Rated 5 out of 5 stars

    Five star review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always shop @ Best Buy. Excellent merchandise and service. An absolute win win for all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BeverlyS,

      Thank you for choosing Sony!

      We're thrilled to hear that you consistently choose Best Buy for your shopping needs. We take pride in offering excellent merchandise and top-notch service, so it's wonderful to know you feel that way. Enjoy your new K55XR80 TV, we hope it brings you countless hours of entertainment!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Mrs/R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best employees. Ryan and James were very professional and friendly. We had to return a bad TV and they replaced. The transaction was seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelindaR, Thank you for the 5-star rating! Good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast installation and knowledgeable, polite employees.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EduardoB, thanks for your wonderful feedback!

      We're delighted to know you had such a positive experience getting your BRAVIA 8 set up, including timely and professional service. Your satisfaction with the entire process, and especially your new TV, means a lot to us.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to add a sound bar for better sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the K55XR80, JoeyD! We appreciate your input regarding sound quality.

      For enhanced audio experiences, adding a soundbar is a great option. Soundbars not only provide superior sound quality compared to built-in TV speakers, but they also offer a more immersive experience, especially for movies and music.

      The BRAVIA 8 offers a variety of connection options, including HDMI (eARC/ARC), optical, and Bluetooth. For more detailed information about these connections, please visit:
      https://www.sony.com/electronics/support/articles/00014997.

      Once again, thank you for your review and for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was personable, knowledgeable, listened to me and answered all questions. Price was comparable to others I had viewed. Knowing I had the Geek Squad to assist reassured my decision to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MashelleB, You've made an excellent choice! We're very happy to hear you had an amazing shopping and customer service experience. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Open box review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about 3 months now it was an open box and so far have not had any issues with it great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BertL, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Sony! I really like the additional apps available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AveryD, thanks for sharing your wonderful experience! It brings us great satisfaction to hear you're enjoying the stunning picture quality of the Sony - 55" Class BRAVIA 8. The addition of Google TV offers a wide variety of streaming apps and organizes all your content in one place for stress-free viewing! Thank you for choosing Sony and enjoy your new television! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Greg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, for open box Like Samsung tv pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Looks great as my gaming TV. Very low glare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JaredS, thank you for this fantastic review! It brings us joy to hear you're enjoying the BRAVIA 8 and taking your gaming experience to the next level. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent salespeople who are willing to help and answer questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MerylS,
      If you have any further inquiries or need assistance, please don’t hesitate to reach out. We appreciate your support!

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 4 out of 5 stars

    Bravia 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always assumed because you buy the most expensive you get the best . But it wasn’t the case here . All though the Sony was colorful I don’t believe it’s as colorful or as bright as its competitors. To be determined though. It’s a great tv for a darker room.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsmaelM, Thank you for taking the time to provide us with your feedback about your new Sony Bravia 8. We're so pleased to hear you like the vibrant colors of this TV and good to know it looks great when placed in a darker room. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Didn’t like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was very nice, however I did not like anything else about the Sony, kept dropping WiFi, or resetting. I returned it and got another Samsung

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dennis,

      Thank you for considering Sony products. We're immensely pleased to hear you found the K55XR80's picture quality very nice.

      However, we're truly sorry to learn about the issues you faced with the dropping Wi-Fi and resetting, which ultimately led to your decision to return it. We sincerely understand your frustration and want to assure you that we truly value your feedback. We're dedicated to enhancing our products and will make sure your comments are relayed to our Sony team.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for my needs. Clarity is so good. Have been using from last 6 months. No issues so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bharath,

      Thank you for the 5-star rating! We're glad to hear that you like the clarity of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save to money for this one if you’re looking at purchasing a new tv. Well worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamiroR,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    PZ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Miles’s and Kasra’s help very much appreciated. The installation team is amazing, very well done! Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PolinaZ, Thank you for your wonderful review! We're thrilled to hear that you're happy with your purchase. It's fantastic to know that the installation team were able to assist you effectively. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    J1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it ¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaudio, thanks for the 5-star rating! We are happy to hear that you find the Sony - Bravia 8 to be of great value for you. The wonderful picture quality with vivid colors, along with the powerful speakers, converts this TV into an excellent option for those who really want to enjoy a cinematic experience! Thanks for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great! Great!! Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much that I purchased a 65 inch. Great tv great service great support!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiltonG,

      Awesome! Thank you for the purchase and we're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Bought and returned several tv's and am so happy I finally ended on this one. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmaleeG, You've made an amazing choice! We're thrilled to hear you're satisfied with your purchase. Your recommendation means a lot to us, thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Bought open box tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were so nice and helpful and help me to find the quality tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mehr,

      Thank you for the 5-star rating! We're happy to hear you had a wonderful experience with our customer service representative. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Had Geek Squad install and they did a fantastic job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobR,

      That's awesome! We're happy to hear you had wonderful experience with our customer service representative. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US