Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 10101614
Customer reviews
Rating 4.7 out of 5 stars with 582 reviews
(582 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Rated 2 out of 5 stars
Dissatisfaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lasted less than 90 days before the power transformer went out.
This review is from Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM, we're truly sorry to hear about the experience you've had with the TV. This is certainly not what we want for our customers. We'd like to help you and see what could be going on, your unit comes with a 1-year limited manufacturer's warranty and you can email the information below to socialsupport@am.sony.com so we can better assist you.
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We look forward to hearing from you again!
Regards,
Dominick
Rated 1 out of 5 stars
Blackouts issues with Sony BRAVIA TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent blackouts (less than one second) on not only first new one purchased but also second new one as well. Replaced with equivalent different brand TV and have had no problems. “Smart Google”???
This review is from Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GaryJ, We are sorry to hear that you're experiencing intermittent blackouts with the first and second TV. This is definitely not the news and experience we'd like to hear from you. It is unfortunate that we can no longer help you troubleshoot the issue with the BRAVIA 8 OLED.
Your feedback matters to us as it helps us improve our products.
We are sorry for the inconvenience and we hope that you'll consider Sony in your future purchase.
Regards,
Erin






























