Customer Ratings & Reviews

TV has beautiful color and is easy to access my favorite channels and streaming services.

Awesome TV, a little heavier than expected. Love the adjustable stand. Great definition for a gaming monitor.

This is a great TV. Setup was easy, but I was expecting the delivery team to do the setup like they did the last time I purchased a TV from Best Buy about 6 years ago. I guess Best Buy’s free delivery was just that, they just dropped off the TV and left.

Its not easy to find different places in the settings that need to be fixed or changed. It’s frustrating!

I had this TV installed by third party installers from Best Buy. It was absolute waste. The first team set the TV up in less than 5 minutes, didn’t go through any of the actual setup. TV kept freezing, shutting off, going back to Home Screen on its own. When the voices on shows started sounding like robots I thought I may be the TV. I got it exchanged, I told the store employee I didn’t want third party installers. They didn’t listen and I ended up with third party AGAIN. I paid all that money for the tv and install just to get the same treatment, and have the same issues. I’ll never know if third party set it up wrong, or if the TV is junk. I have to change the input everyday and it won’t connect to WiFi automatically. This is the only device i. The house I have issues with. They didn’t ask me what position I wanted the stand, and they left all the back pieces off and peaced out. Absolutely awful experience after spending close to $2000.00 see pics below. I had to move the feet on my own. My mother got the same tv installed by an actual geek squad member and doesn’t have these issues.

Stay away – Horrible service on a $1,400 defective TV ​I am extremely disappointed with the service at this Best Buy location. I purchased a $1,400 SONY television here in middle of January, and by February, the TV completely stopped working. When I came in seeking help with a defective product that failed within 60 days, the customer service team was completely unhelpful. ​The worst part was the young supervisor’s response. Instead of assisting with a solution or helping me navigate the warranty process for a high-end purchase, he literally told me to "just sell the defective TV" because there was nothing they could do. ​It is unacceptable to spend this kind of money at a major retailer only to be told to offload a broken product to someone else when it fails almost immediately. I expected much better support and accountability for a premium electronic purchase. Avoid this location if you value your money and decent customer service. I will never buy anything at this place and will make sure to tell my friends and family not to come to this place.

Tv works great except for the volume that projects out from tv itself, is very low. Need soundbar or surround sound for better sound quality.

Is a good product Very satisfied with the purchase

After my previous Samsung developed a backlight defect after only four years, I was looking for a replacement focused on longevity and performance. After speaking with a sales rep, I was convinced to go with the Sony BRAVIA 8 55" OLED, and I am thoroughly impressed. Picture Quality & Performance: The picture quality is phenomenal. It offers striking contrast and vibrant colors without that artificial, "over-sharpened" look that can make high-end TVs look cheap. It handles every source beautifully, from built-in streaming and Apple TV to antenna channels and even my Sony VCR. Smart Features & Integration: I’ve grown frustrated with manufacturers forcing Roku or Fire TV platforms onto users. However, Sony’s Google TV integration is a breath of fresh air. It’s simple and unobtrusive. I can access my apps easily, but I can also adjust TV settings and inputs without being buried in the Google software. Apple Users: It recognized my Apple TV immediately in 4K and supports Apple Home integration, allowing me to turn the TV off from another room. Audio: It still includes an optical port (which many brands are removing), and it syncs perfectly with my older third-party surround sound system. Design & Build Quality: You can really feel the "Sony soul" in the construction. -> Physical Build: The unit is tightly bonded and feels secure. Unlike many modern TVs that have a "bulge" at the bottom, this model is generally uniform in thickness. -> Mounting: The VESA mount is centered rather than at the bottom, making it much easier to hide wires and hardware. It is heavier than my last 55-inch, but that speaks to the premium OLED panel and heat management. -> The Screen: It is a glossy finish, but in a room with indirect sunlight, I haven't had any issues with glare. The reflection shows no warping, which is a testament to the screen's flatness. The Remote: The remote is straightforward and tactile. The hard plastic buttons provide a satisfying "click," so there’s no second-guessing if the TV received the command. My only minor gripe is that I wish it were backlit, but otherwise, it’s excellent. The "Sony Ecosystem" Advantage: One big draw for me was knowing many movies were filmed using Sony CineAlta cameras and mastered on Sony professional monitors. There is a clear synergy here; because Sony understands the beginning of the filmmaking process, this TV reproduces the director's intent without the artificial processing found on other sets. It feels like the TV is "speaking the same language" as the content, which is likely why the contrast and colors feel so authentic rather than overblown. Final Verdict: While many people opt for the cheapest screen available, I wanted something that would last and elevate the films I love. I’ve owned it for a month, and it is easily the best TV I have ever owned. If you value build quality and a natural, cinematic image, this is the one.

Having spent some time with the Sony Bravia 8, I can see why it’s stayed so popular as a go-to Oled for Sony customers even into late 2025. It really strikes that perfect balance for someone who wants a high-end cinematic experience without having to obsess over technical settings. Here is a breakdown of what makes this TV feel so special: That Signature Sony Picture The first thing you notice is the processing. A lot of people talk about "motion handling," but in person, it just means that sports and fast-paced action movies look incredibly smooth without that weird "soap opera" effect you get on cheaper screens. The XR Processor does this magic trick where it makes regular HD streaming look almost like native 4K—it’s crisp and clean without looking over-processed. Perfect Blacks and "Pop" Since it's an OLED, the blacks are truly "inky." If you’re watching a movie with a space scene or a dark thriller, the background is pitch black, which makes the colors and highlights absolutely pop. I’ve seen some reviews nitpicking the peak brightness, but honestly, in a standard living room, it is plenty bright. In fact, during HDR scenes, it can actually be a bit of a "torch" in a dark room! Sound That Actually Works One of the coolest features—and something I wish more brands did—is the Acoustic Surface Audio+. Instead of tiny speakers hidden in the bottom, the actual screen vibrates to produce sound. It makes a huge difference; when a character talks, the voice actually feels like it’s coming from their mouth, not from the floor. For most people, you won’t even feel the need to buy a soundbar right away. Why It’s Still a Great Buy in 2025 Even though there are newer "Mark II" versions out there now, the original Bravia 8 has held its ground as the standard OLED powerhouse. It’s incredibly reliable, the Google TV interface is snappy and easy to use, and it just feels like a premium piece of tech in your living room. Summary of what owners love: • Color Accuracy: It looks "right" straight out of the box—no professional calibration needed. • Build Quality: It has a sleek, thin design with a versatile stand that can be raised if you do decide to add a soundbar later. • Gaming: It’s basically the best friend for a PS5, with features like Auto HDR Tone Mapping that make games look stunning instantly. If you’re looking for a TV that makes everything—from Netflix to gaming—look like a theater experience, the Bravia 8 is a fantastic investment.

The Sony Bravia 8 is an amazing woled tv. The tv has sonya one slate design making it, to my knowledge the thinest Sony Oled ever released. This tv is actually and oled evo tv with better brightness. It is mosy likley the same panel found in the Lg C4 oled. That tv is abiut 1040 to 1,100 depending on who reviewed it. It this years sony is just has bright. The build quality is premium and even rhe bezles have an Embroidered like pattern all across them giving an even more premium fuel. I purchased a 55 inch TV and this is the first time that a 55 inch Sony tv that i bought had multiple feet positions So you can fit it on a narrower tv stand if you won’t wall-mount it. The last thing I’d like to touch on is the overhauled Menu system. Last year’s a95L tv actually is running the 2024 system software. It’s a bit easier to find things this year. Much like the LG C4, The extra brightness alone and superior build quality might be enough of a reason to upgrade from last years a80L or the prior years a80K , or A80J. I definitely recommend this TV. The TV is $200 off right now which is a decent discount. It will likely drop lower during Black Friday so if you can wait you’ll definitely get a better deal.

Both the sales person and department manager were very helpful. They considered my needs to stay within my budget, quality, and size. At the end, I opted to finance with the Best Buy card for quality. The Sony Bravia, 55” offers the dynamic picture quality. Movies and shows are so much more enjoyable to watch. Plus, the speakers give it a movie theater experience!

Television has long been a cornerstone of entertainment and information, evolving significantly over the years. Modern TVs offer an impressive array of features that enhance the viewing experience, from crystal-clear 4K resolution and high dynamic range (HDR) to smart functionality that integrates streaming services, apps, and voice controls. Whether you're into movies, sports, or binge-watching your favorite shows, today's televisions offer something for everyone. One of the standout features of current TVs is the image quality. 4K resolution is now the standard in most models, and with the addition of HDR, the visual experience is stunning, offering deep contrasts and vibrant colors that immerse you in whatever you're watching. OLED and QLED technology have further pushed the boundaries of screen brightness, contrast, and color accuracy, making TVs look more lifelike than ever. Another major development is the smart TV functionality. With built-in Wi-Fi, streaming platforms like Netflix, Hulu, and Disney+ are easily accessible without the need for an external device. Many smart TVs now support voice assistants like Alexa or Google Assistant, allowing you to control your TV with simple commands, from changing channels to adjusting volume or even searching for specific content. Sound quality has also seen improvement, though this remains an area where many TVs fall short compared to their visual capabilities. While many models come with decent built-in speakers, a soundbar or external audio system often enhances the experience. In larger rooms, a home theater setup can truly elevate your viewing. On the downside, the price can be a significant factor for those looking to upgrade. Premium models with the latest tech, such as OLED or 8K resolution, can cost several thousand dollars. For many, however, mid-range 4K TVs offer an excellent balance of price and performance. Overall, the modern television offers an impressive blend of features and capabilities, making it a must-have in homes for entertainment, education, and connectivity. Whether you're upgrading to enjoy better picture quality or embracing the smart features of today's TVs, they continue to be an essential part of our daily lives.

We have bought several new premium and flagship TVs from Best Buy this past year, and the 55" Bravia 8 was one of them. So this is more of a comparison for where the now mid-tier 2024 Bravia 8 sits next to some newer premium and flagship models. The fast takeaway is that even in early 2026, the B8 is still highly competitive, and still better than most. And at the present Best Buy price, it's a tremendous bargain and a sleeper set. Buy it while you can. The B8 is a 2024 model, as is an LG C4 we also have. They may even use the same LG-made WOLED panel. The C4 drives its panel slightly harder, and is slightly brighter (which can show in a bright room). But the B8 has decidedly better PQ. The picture processing of the B8 is more sophisticated than the C4, and it shows in color depth and contrast graduation. We see finer nuances on the B8 that the LG simply misses. The LG, even in calibrated Filmmaker mode, looks slightly cartoonish in comparison to the Sony's more refined, cinematic, presentation. The newer C5 may do better than the C4 (and is reportedly even brighter), but because it is so glaring with the C4, the processing gap is likely still significant. With the B8's picture processing edge, it may take a flagship G4/G5 to catch it in PQ. We also have a Samsung QN90F (their 2025 flagship Mini-LED). The QN90F is the glare and brightness champion (effectively overcoming even direct sunlight glare). The best word to describe this Samsung is "VIVID": its picture pops with exceptional contrast and dynamic range for a VA backlit panel, with well over 2,000 nits output. Standing alone, it is quite impressive. But next to the B8 in more normal lighting, it looks more artificial and etched, and slightly less rich. The B8 has superior color and picture processing, and delivers a much more natural image. Of course, the B8 can't perform in hostile lighting that the QN90F effortlessly handles. But that is what makes the latter special, and recommended for those most difficult lighting situations. So for gaming or brighter rooms where the last word in PQ becomes secondary, either the C4/C5 or QN90F might be a better choice than the B8. But for film and high density media, in more moderate situations, the B8 remains the better TV. Another strong OLED competitor to the B8 in the mid-range tier is the Samsung S90F. While the S90F has a better QD panel and is a little cheaper, it lacks Dolby Vision, and Sony's superior processing ability. We also have the 2025 flagship Bravia 8 II on hand. In most viewing situations, there is a reason the B8 II is presently considered the "King" of TVs: it can deliver brightness and color volume approaching the best from LG and Samsung, but with the unmatched picture processing and PQ that only Sony has. It is truly presently Sony's best TV. And priced accordingly. With its latest generation QD-OLED panel and dramatically improved brightness and color volume, the B8 can't quite keep up with it on the most demanding scenes. The B8II also has an updated XR "cognitive" processor, and presents the finest details that the B8 sometimes struggles with. But in a more darkened room, it's a much closer call. The B8 delivers a gorgeous, rich and nuanced presentation that the B8 II only betters in very high intensity scenes, demanding wider dynamic range than the B8 can deliver. In those few special moments, the B8II rises to another level. But those scenes only arise infrequently with most content, and you pay dearly with the B8II to show them as intended. With most of the remaining content (over 90%), it takes a very discerning eye to notice the differences. The B8 can get that close to the B8II. With the big price difference, the B8 is the better value for all but those willing to pay nearly double for Sony's very best OLED technology, or those dealing with unusually bright rooms. Contrary to some pro reviewers' opinions, the B8 is plenty bright for most normal rooms and setups. The audio on the B8 is also above average for its price point. But it deserves a soundbar to match its picture. The B8 has two shortcomings. Like all recent Sonys, the first is a substandard remote, lacking a full keypad and backlighting (difficult in dark conditions). That can be remedied for the B8 with either the TX-920U USB-rechargeable backlit remote, or the TX-450E (full numeric pad IR). The other B8 shortcoming is a sometimes glitchy software-hardware environment. We need to restart the B8 far more often than LG or Samsung sets. The B8's Android/Google platform sometimes stumbles, and the set occasionally behaves sluggishly or displays jerky video. Restarting the media stream or the set corrects the hiccup. Even though they both use the same Pentonic 1000 SoC chipset, even the flagship B8II has been much more stable. Sony continues periodic firmware updates of the B8, so perhaps that occasional instability will improve in future.

I will rate this TV Sony TV A5 has a wonderful picture is so sharp I will buy me another Sony TV even a 4K DVD player it's one of the best TV out here right now to me

I recently purchased this TV and I am absolutely blown away by the quality and performance—it’s everything I wanted and more! From the moment I turned it on, the picture quality was jaw-dropping. The colors are incredibly vibrant, blacks are deep and rich, and the 4K resolution makes every scene feel lifelike and immersive. The smart features are fast and intuitive. Apps load quickly, the interface is clean and easy to navigate, and voice control works like a charm. I was able to set it up in minutes and customize it exactly how I like. Streaming, gaming, watching sports—this TV handles it all effortlessly. If you're looking for a TV that combines stunning visuals, smart technology, and premium sound in one sleek package—this is it. Worth every penny!

Great TV, Picture Quality is stunning. Sony is a great product

I am very happy with this TV. Like others often do, I spent a great deal of time researching and the Sony Bravia 8 was the best match for me and my budget. I hired the Geek Squad to deliver and set it up and, WOW, the picture is beyond amazing. This is a sharp looking TV and I like the two options for the feet placement. I also found the audio to be better than I expected. Several days after I ordered the TV there was a price drop and Best Buy refunded me the difference. I appreciate the great service I received from Best Buy and am thoroughly enjoying this incredible Sony TV!

The Bravia 8 has a lot going for it for the price. It’s a solid OLED panel with VRR support for great gaming, great contrast and brightness for content consumption and the sound, especially when used with compatible sound bars from the HT-A5000 and up, really comes through clean. A few quirks I’ve come across is sometimes sound output will default back to the TV by itself when a soundbar is connected but it’s not a huge issue, and as someone who is more of a future-proof feature person, not having 4 full-bandwidth HDMI 2.1 ports is a bit of a letdown. Overall, a great value add to any living room.

We are very happy with our purchase. The colors look more natural than other brands we compared. Because of the TV’s flat design, including the back, it sits very close to the wall when mounted, which looks great. The built-in speakers are reasonable for a small room, though we prefer deeper surround sound with more bass. We plan to continue using the TV speakers until we find a good sound system at a reasonable price.