4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,168.49
Save $431.50
The comparable value is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 611 reviews
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Stunning picture and powerful sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia 8 delivers an impressive experience with stunning 4K visuals, deep contrast, and vibrant colors. The sound is surprisingly powerful and immersive, so you may not even need a soundbar. Plus, the interface is smooth and user-friendly, making streaming a breeze. It’s a fantastic choice for a high-quality home setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AboodAlobaidi, Thank you for the excellent review! We're very happy to hear that you're impressed with the stunning 4K visuals, deep contrast, vibrant colors, powerful and immersive sound, smooth and user-friendly UI, and overall performance of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Excellent 4k TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, contrast, deep blacks, and Sonys seem to last forever. The Sony that this one replaced was 14-years old and still working. It was just not 4k.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's fantastic to know you're enjoying the excellent color, contrast, and deep blacks on your new television, JR01! We're immensely pleased to learn you've been a loyal Sony customer for so long.

      The Sony Bravia XR80 series is designed to deliver a stunning picture with deep blacks and vibrant contrast, and we're so glad you're experiencing that firsthand. We've always prided ourselves on building durable products, and it's truly rewarding to hear that your previous TV served you well for 14 years. It’s a testament to our commitment to quality.

      Thanks for being a longtime Sony customer and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent overall but with some glitchiness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this TV overall in terms of picture quality, intuitiveness, ease of use, and features, but it randomly turns off while watching it and listening via blue tooth headphones. This is despite changing all of the settings to NOT auto turn off. I've seen it randomly turn on, too. This is despite not having the TV microphone on (I left the manual switch off for now). (key note: house probably not haunted).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, Thank you for your review and for sharing your experience with the BRAVIA 8 TV. We're glad to hear that you enjoy the picture quality, intuitiveness, ease of use, and features of the TV. We apologize for the inconvenience caused by the TV randomly turning off and on, especially while using Bluetooth headphones.

      To address the issue of the TV turning off and on randomly, here are a few troubleshooting steps you can try:

      Power Reset: Turn off the TV and unplug the power cord from the electrical outlet. Wait for 60 seconds before plugging it back in and turning the TV on.

      Update Software: Ensure that your TV's software is updated to the latest version. This can often resolve specific issues.

      Check Settings:

      Disable the On timer or Timer settings.
      Turn off the TV auto power on setting in BRAVIA Sync settings or HDMI CEC Settings.
      Adjust the energy saver settings to ensure the TV does not turn off automatically.
      Set the Sleep timer and Auto shut-off settings to Off.
      Check External Devices: Ensure that any connected devices (such as soundbars or other HDMI devices) are not set to control the TV's power settings.

      Factory Reset: If the issue persists, consider performing a factory reset to restore the TV to its original settings.

      If these steps do not resolve the issue, it may be necessary to contact Sony support for further assistance. You can contact our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      Or email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate your feedback and hope these steps help improve your experience with the BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best any angle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV, and I am absolutely blown away by its performance! The colors are incredibly vibrant, and the clarity of the screen is remarkable from every angle—no more worrying about viewing spots. I decided to upgrade from my TCL TV due to some issues, and during my visit to Best Buy, a salesperson made a compelling point that really resonated with me. She said, “Sony makes movies and invests a lot of technology into their production. It only makes sense that they ensure the same level of quality in their displays.” I couldn’t argue with that logic, and I’m so grateful I made the switch This Sony TV has truly transformed my viewing experience. Whether I'm watching movies or playing video games, the detail and richness of the picture are just unmatched. If you’re considering an upgrade, I highly recommend taking the plunge with Sony—you won’t regret it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4Ktestdrive, Thank you for your fantastic review of the Sony BRAVIA 8! We're thrilled to hear that you are absolutely blown away by its performance. The vibrant colors and remarkable clarity from every angle are indeed some of the standout features of our BRAVIA OLED TVs. We're glad that the salesperson's insight about Sony's commitment to quality resonated with you and that you decided to make the switch from your TCL TV. It's wonderful to know that your viewing experience has been transformed, whether you're watching movies or playing video games. Your recommendation means a lot to us, Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bravia 8 comments

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 Bravia 8 TVs. One has been flawless. The other has had Wi-Fi stability issues from Day 1. It is being replaced at no cost by Best Buy. The built in sound system ain’t the same as home theatre surround, but if unless you are an “audiophile” the built in sound is very very good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review of the Bravia 8 TVs, GerardZ. It’s great to hear that one of your units has been flawless and that you are satisfied with the built-in sound quality for general use, noting that it may not match a home theatre surround system but is still very good for most users. Regarding the Wi-Fi stability issues you experienced with your other TV, we apologize for the inconvenience and are glad to know that Best Buy is replacing it for you at no cost.

      For future reference, there are certain troubleshooting steps you can take if you encounter Wi-Fi connectivity issues again. These include performing a power reset of the TV and your router, ensuring the firmware is up to date, checking the network status on your TV, and potentially turning off unnecessary devices to reduce interference. Detailed troubleshooting steps can be found in the support articles on the Sony website.
      https://www.sony.com/electronics/support/results?query=network

      Thank you again for your feedback, and we hope you continue to enjoy your Sony products!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV with good accessibility features.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. The vocal focusing feature as someone who is hard of hearing is really good. Helps boost the sounds of voices in shows and movies something I typically have to rely on subtitles for, I can hear with a lot more clarity. 10/10 would recommend. One critique I would say is that it did take me a bit to get the sound working properly on my PS5, but I imagine that was as a result of my own ignorance than a flaw with the TV. Also make sure you’re using a good cable. Spend the money on a quality HDMI.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeBee!
      It's a true pleasure to hear how much you appreciate the BRAVIA 8, especially its vocal focusing feature! We're delighted it's making such a positive difference for your listening experience, allowing you to enjoy dialogue with greater clarity.

      We also appreciate your feedback regarding the PS5 sound setup and the importance of a quality HDMI cable. We always recommend using high-quality cables to ensure optimal performance and a seamless experience with all your devices. Your insights are valuable to us as we continually strive to make our products as user-friendly as possible.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8 TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55” Sony Bravia 8 TV and it was a great value. It was delivered to my house on time as promised. The controls took a little time to get use to but I managed. I had to call Best Buy for assistance but they couldn’t figure out the problem but scheduled a technician at no cost to me. The technician figured out the problem really quick. It was a piece of wood blocking the signal from the controller. A little slide over of the cable box and problem solved. Best Buy was super to work with and they took excellent care of this customer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulB! It's truly wonderful to know you had a positive experience with your new Bravia 8 TV!

      The Bravia 8's vibrant display and immersive sound are designed to bring your entertainment to life, and we're confident you'll continue to appreciate its impressive features.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Mind Blowing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Sony guy but my last OLED was an LG. I am an avid video gamer and movie watcher. This is the best quality television I have ever seen. Coming from an LG OLED the colors pop on this thing. I only use streaming boxes on my tv's but the software on this one is smooth and snappy. The sound is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad,

      Thank you so much for the fantastic feedback! We are thrilled to hear that the BRAVIA 8 is the best quality television you have ever seen, and that you are loving the vibrant colors, snappy software, and great sound for your movies and gaming. Welcome back to the Sony family!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Repeat Sony customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several different models at various stores. The picture quality of the Sony is significantly better than that of all the other televisions we looked at. We ordered online, picked it up in the store, and everything was seamless! The setup of the television is very simple. Our last television was a Sony and lasted 18 years, we are hoping for the same quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB!
      Thanks for sharing your fantastic feedback about your new K-55XR80!
      It is a truly pleasure to hear that the picture quality stood out so significantly compared to the other models you considered.

      Hearing that your previous Sony lasted 18 years speaks volumes, and we certainly hope this new model will give you many years of incredible viewing!

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW is my reaction to this TV! 55" Bravia 8 OLED. For the past 20 years I have always had top of the line LED TV'S (Panasonic, and Sony BRAVIA). OLED has change everything about watching just cable TV channels, movies on TNT, FX, BBC, USA all channels and even local CBS, NBC, FOX and WKRN are amazing Color are so realistic ounce you find your perfect settings and straight-out the box is great, but I just had to make a few changes. Streaming is very fast because of the processor Sony uses in this TV. 4k UHD content unbelievable for me because of coming from LED was just not as bright and deep in colors to perfection like OLED. Now I do have to mention that my last Sony X90L 55 inch just went out on me after 5 years and 2 months (I had a 5-year warranty) this will be my last Sony if It has anything go wrong with it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mtoomb,

      Awesome! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the 4K OLED picture quality and features of the Sony TV. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony K55XR80 customer review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this is a 2024 model Sony Bravia OLED tv, I must say the colors are sharp and realistic and the overall picture is amazing. Is it as good as the LG or Samsung OLED’s? I don’t know, but I’ve always had Sony TV’s and they have been so dependable over the years, I wind up passing my older ones down to my kids. Sound from the set’s speakers is adequate for now, especially for dialog, but I will need to purchase a soundbar for Dolby Atmos surround and for much deeper bass. So far, I am pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FrankF,

      Thank you for choosing Sony!

      We're honored to hear that the 2024 Sony Bravia OLED K55XR80 is delivering sharp, realistic colors and an amazing picture for you. Your loyalty to Sony and the trust you place in our TVs over the years means a great deal to us. We appreciate your thoughtful feedback on the sound and hope your soundbar enhances your experience even further. Thank you for sharing your insights!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this tv is outstanding I love all the features about it. I think it’s cool that the volume comes out the tv no speakers needed. Plus, the picture is crystal clear. The images are beautiful and the contress is great too. I recommend this set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeeBee, Fabulous! We are absolutely thrilled to hear that you are enjoying all the features, outstanding picture quality, and excellent performance of your BRAVIA 8. Thank you for your recommendation and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and crystal clear. The quality of this TV is amazing. I was pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.... Love..... This... Tv!!! It's a huge upgrade over my old 2017 Sony Brava that was getting up there in age. This tv feels sleek and modern. Very beautiful picture and brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EircE, thank you for this fantastic score! We're delighted with the review you wrote about the BRAVIA 8, it is great to know the picture quality is meeting your expectations. Thank you for choosing Sony to upgrade your entertainment experience! Regards. -Jenn Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Good!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been a huge improvement and Sony is a master when it comes to making good quality TV's and this is no exception. I have this in our gaming room and mostly used for gaming and some streaming and it truly does not dissapoint. This is a well-rounded OLED TV that delivers excellent performance without the premium price of flagship models. While it's still a little on the pricier side (at least when I purchased it), it provides the deep black levels and outstanding contrast OLEDs are known for, along with a range of calibrated modes for streaming services. Its color accuracy and impressive HDR performance make it a great option for both movie lovers and everyday viewing. With its blend of performance and value, the Sony B8 easily earns my Top Choice for 2024.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Thank you for your fantastic review of the Sony BRAVIA 8 OLED TV! We're thrilled to hear that it has significantly improved your gaming and streaming experience in your gaming room. It's great to know that this TV has met your expectations with its deep black levels, outstanding contrast, and impressive HDR performance. We're glad you appreciate the range of calibrated modes for streaming services and the excellent color accuracy. Your recognition of the BRAVIA 8 as a well-rounded OLED TV that offers excellent performance without the premium price of flagship models is much appreciated. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best Buy is going down hill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy wants reviews. I don't sometimes. I never win the incentive though. But I can come here and disgrace them. They introduced Total Tech Membership a few years back. It was amazing. Since it's inception they have been doing everything they can to take away from it. It's not as amazing anymore. My 2nd gripe is that they got rid of the gaming program. For the membership you could get 20 percent of brand new games. Another amazing program that they killed. I wonder when Best Buy will stop pooping on its customers. My 3rd gripe is their handling of pokemon cards. Do better Best Buy. Sincerely, a customer who wants to love you but you keep charging me for replacement plans I already paid for. P.S. Shoot me that 4 hundo for my amazing review and long history of supporting your poop tactics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bravia 8 TV is absolutely perfect! Picture is beautiful. I have 2 TVs in my living room so I can watch multiple sporting events at once and this replaced a 2016 model that still has a good picture, but couldn't handle some of the newer apps well (I gave that one to a neighbor). I highly recommend this new one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful and detailed review, BarbaraM!

      We are absolutely thrilled to hear that your new BRAVIA 8 is absolutely perfect and that the picture is beautiful! It's fantastic to know that the significant performance and app handling improvements—compared to your still-good 2016 model—have elevated your multi-sport viewing setup. We design our newest screens for seamless integration with the latest streaming and smart features, so we're delighted it's meeting your needs so well.

      Thank you again for choosing Sony to be the central part of your living room entertainment and for your strong recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, but the TV has a couple of issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Sony TV for 16 years before it no longer became watchable. Therefore, I purchased another Sony. This one has a great picture, but the TV locked up on me within two weeks of purchasing it. The remote control wouldn't do anything to address this (it didn't work). I had to unplug the TV and then plug it back in to reset it. I also have experienced the issue of NexGen channels showing up as a black screen (with audio) on a number of occasions. Changing channels doesn't fix the issue, nor does turning the TV off and then back on. Only unplugging the TV and then plugging it back in corrects the problem each time. This is disappointing for what I feel is one of the top TV brands on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    best tv to buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great brightness and color easy to use enhances the bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello specialtvpurchase,

      Thank you for choosing Sony!

      We're delighted to hear the K55XR80 TV has enhanced your bedroom experience! Knowing that the brightness, color, and ease of use are a positive impact in your home is fantastic feedback. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Smart TV!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this Sony Bravia TV. The picture quality is excellent, with vibrant colors and sharp detail, and the sound is much better than I expected from a flat-screen TV. Overall, it feels like a high-quality, reliable TV that makes movies and shows look amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vero,

      Thank you for choosing Sony!

      We're elated to hear that you are enjoying the vibrant picture quality and impressive sound of your K55XR80 TV. It means a lot to us that your viewing experience is enhanced by the sharp details and rich colors, making movies and shows truly stand out. Your appreciation inspires us to continue delivering products that bring entertainment to life in your home.

      Best regards,
      -Fred Sony_US