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Customer reviews

Rating 4.7 out of 5 stars with 581 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 581 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    phenomenal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic sound and color. If you want to be satisfied with your tv buy this one while its on sale. you won't be sorry. love streaming the movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remarkable, Awesome! We’re thrilled to hear that you are enjoying the outstanding picture and sound quality of your BRAVIA 8. Thank you for the fantastic five-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 55” Sony Bravia Smart TV. Picture quality and sound are outstanding. Also, the installation service was excellent. Polite, competent, timely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timonium,

      It is truly wonderful to know that you love your new 55" Sony BRAVIA 8 and that you found the purchase to be a great investment! We dedicate significant effort to ensuring our OLED models deliver outstanding picture quality with pure blacks and vibrant colors, all complemented by excellent sound. Your feedback confirms that the XR Processor is providing the immersive experience we aim for.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Easy set up. Not thrilled with the remote control, it’s too light weight and buttons are hard to ‘feel’. Very happy with the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EllenM,

      Thank you for choosing Sony!

      We're elated to hear that you love the picture quality of your K55XR80 TV and found the setup easy. Your feedback about the remote control is valuable to us, and we appreciate you sharing those details. It’s wonderful to know you’re very happy with your K55XR80 TV, and we’re grateful for your thoughtful comments that help us continue improving your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Nice picture. Interface could use some work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Great picture. Sound is tremendous. Remote and software is a bit dated given the updated technology. Shouldn’t have to reset the picture every time you turn on and off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VIZIOconvert, Thank you for sharing your positive feedback! We're glad you like the great picture quality and tremendous sound of your Sony BRAVIA 8. We appreciate your feedback regarding the remote and software. We understand that having to reset the picture settings each time can be inconvenient. We want to know more about this issue so we can better assist you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the Bravia 8:

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Open-Box Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I bought this as an open-box item in "excellent" condition. The sound/image quality is exactly what we were looking for and we were able to stay within our desired budget. Definitely recommend for those who want or need a replacement TV but don't want to spend above a certain price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The T.V.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. The sound quality from factory speakers is better than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MatthewW!

      We’re so glad you're enjoying the amazing picture quality of your new BRAVIA 8. It’s also great to hear that the sound exceeded your expectations! That "better than expected" audio is thanks to our Acoustic Surface Audio+ technology, which actually vibrates the screen itself to act as the speaker. This ensures the sound comes from exactly where the action is happening.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia from Best Buy, a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Sony Bravia Google tv. I’m not use to having so many choices of apps. The color and sharpness of the picture is amazing. The sound isn’t bad but I’m looking to get a better sound bar. The people they sent to hook everything up were great. Very helpful. All in all a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8 QLED TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Sony Bravia 8 for ease of use and the household to be the same. Great quality picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipE,
      Thank you for this wonderful feedback! It's so helpful to hear your thoughts on the K-55XR80 TV.
      It brings us great joy to hear that you bought two for your home and are happy with the great quality picture and sound!

      We put a lot of work into the K-55XR80, which is part of our BRAVIA 8 line, to deliver a fantastic experience. It uses an OLED screen for incredible contrast, the powerful XR Processor for a clear picture and Acoustic Surface Audio+ so the sound comes right from the screen.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family Room Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. We purchased new to have mounted above our fireplace. The installation was perfect, and we are enjoying this TV more than we thought we would.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScooterHarley,
      Thank you for your wonderful feedback! It is fantastic to know that the BRAVIA 8 is exceeding your expectations, especially mounted above your fireplace. We’re glad the installation went smoothly and that the TV is enhancing your viewing experience.

      The TV is designed to deliver stunning picture quality with vibrant colors and sharp details, making it a great centerpiece for any room.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, easy set up. Ive been buying sony for years and they never disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, DouglasA!

      We are so pleased to hear that your new K-55XR80 is living up to your expectations with its excellent picture quality and easy setup. We truly appreciate your loyalty over the years—knowing that our products continue to deliver for you is the best feedback we could receive!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv, exceptional picture quality with vibrant colors, deep contrasts, and sharp resolution. it worked very well with PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceY, Thank you for the amazing review! We're thrilled to hear you like the exceptional picture quality, vibrant colors, deep contrast level, and sharp resolution of the BRAVIA 8, and it works well with your PS5. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been great and looks stunnung even in high light. Sometimes will cut off on its own but this is rare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HunterV,

      Thank you for choosing Sony!

      It's a true pleasure to hear that your K55XR80 TV looks stunning even in bright light and has been performing well overall. We appreciate you mentioning the rare cut-off issue and apologize for any inconvenience it may have caused. Should this happen again, please don't hesitate to reach out to our support team for assistance—they’re ready to help. You can find all the contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy did good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two geek squad visits they determined the new Sony tv was defective and brought me a new one on the third visit. Also had them install a new Blu-ray player to replace the old vcr/dvd player, so everything should be compatible. I also installed a new antenna on the roof. So now all works fine. I appreciate that Best Buy is an honest and honorable company and kept coming out until the issues were diagnosed and fixed. Thanks Geek Squad!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuy,

      Thank you for the 5-star rating! We're glad to hear that we're able to resolve your issue. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv - never buy anything other than Sony Bravia and couldn’t be more pleased with purchase even after a year of use. I only wish I went bigger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, AdamC!

      We are absolutely thrilled to hear how pleased you are with your K-55XR80 even after a full year of use! It's incredibly rewarding to know that the television continues to perform beautifully for you.

      Your loyalty to Sony BRAVIA means a lot to us, and we are delighted that we've once again met your expectations for quality and performance. While we can certainly understand wishing for a bigger screen, we're glad the one you chose is delivering a great experience!

      Thank you again for being a valued Sony customer and for sharing your long-term satisfaction.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The only thing I don’t care for is that the remote control has no numbers to select for TV channels. You have to scan through all the channels. To me that’s not user-friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcM,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony television. Your feedback is greatly appreciated. For your information, there's a button in the remote control and the on screen number pad will pop up in the television screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first SONY TV i have ever had. It appears to be a really nice one. Picture is bright and crisp after a couple of adjustments.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry,

      That is wonderful to hear! We are pleased that your first Sony TV, the BRAVIA 8 OLED, is a great experience and that you are now enjoying the bright and crisp picture after those initial adjustments. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG 55 inch that was about 3yrs old, which quit working and needed to be replaced. I read the reviews of this tv and saw it was available at BestBuy. It was well worth the cost, picture is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertW,


      We're so glad you chose the BRAVIA 8 OLED to enhance your viewing experience and that you're enjoying the great picture quality. It's wonderful to hear that you feel it was a worthwhile investment. We hope you have amazing movie nights!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    We (mostly) love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, resolution and brightness. Would have given 5 stars but the person who installed it failed to connect the external speakers so sound is not great. He has not returned our calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyG, Thank you for sharing your wonderful feedback on your new Sony BRAVIA 8! We're glad you like the excellent picture quality, resolution, and brightness level of this TV. We're sorry to hear about the inconvenience caused by the installation issue. It appears that the external speakers were not connected properly, which has affected your sound experience. Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good display for Streaming services only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two Sony Bravia TV'S in the last few years. The older one is a X80CK and the new one is the BRAVIA 8. I feel that both TV's are excellent in different ways. The older X80CK is much better when watching regular TV and when streaming shows on many APPS. The BRAVIA 8 has less quality on watching regular over-the-air sub channel TV Shows. These are typically older shows from the 1990's and older. Newer TV shows recorded in HD formats are flawless. In addition streaming content with premium APPS is amazing to say the least. Because the display has no blooming, my family room is darker so I need more room light the keep my eyes from becoming too dry. Lastly, the older set combines Pluto into watchable live TV channels whereas the new B8 doesn't which is why I prefer the older TV for my everyday TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricus44,

      Thank you for the review! We're glad to hear that you like the display of the TV. Thank you again for supporting Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with the best motion handling. This replaced a new samsung 90f OLED. The samsung was brighter and colors popped a bit more, but the motion judder/studder was terrible. I returned it and got this, instead. The sony is far superior. Get this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your detailed experience, RPB10! We're delighted to hear that you’re enjoying the motion handling on your Sony K55XR80. We know how important smooth, natural motion is for an immersive TV experience, and it's great to know our efforts in this area made such a difference for you.

      Your comparison with other models—especially your feedback about switching from the Samsung S90F OLED—means a lot to us. While some TVs may deliver higher peak brightness or more saturated color, our focus on exceptional motion performance ensures fast-paced content looks realistic and comfortable to watch.

      We truly appreciate you choosing Sony and recommending the K55XR80 to others. If you have any questions or want tips for getting the best from your TV, we’re here to help!

      Thank you for being part of the Sony community and for choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US